Sort by Product Rating |
Sort by Review Date |
| Product Rating: |  |
| Customer Service Experience: |  |
| Ease of Filing Claim: |  |
|
|
|
by grafikat , Jun 23 '03
Pros: Convenient Service Cons: Relies on contractors
I found DAS from a recommended link on the Upack.com site. As my experience with UPack/ABF Freight w ...
Read the full review
|
| Product Rating: |  |
| Customer Service Experience: |  |
| Ease of Filing Claim: |  |
|
|
|
by dbdy , Feb 09 '04
Pros: Car was received early without damage. The online tracking was cool. Cons: Insurance - you must pay extra to have the car insured.
I picked this company because it seemed to be one of the largest, and although the feedback here and on the Better Business Bureau report were mixed, they appeared to be on the better side of a largely negatively rated industry. Most negatives seemed to ...
Read the full review
|
| Product Rating: |  |
| Customer Service Experience: |  |
| Ease of Filing Claim: |  |
|
|
|
by starbreiz , Mar 17 '04
Pros: Friendly phone service, affordable price, punctuality, car arrived in one piece. Cons: Online tracking was useless.
My priorities for car shipping from east coast to west coast were getting it there in one piece, and price. Punctuality was not a concern. Online tracking was a plus. I did a fair amount of research before choosing a shipper. Who wouldn't research ...
Read the full review
|
| Product Rating: |  |
| Customer Service Experience: |  |
| Ease of Filing Claim: |  |
|
|
|
by cfiiandy , Jan 09 '04
Pros: NONE Cons: Need to get their story straight!
After reading the reviews on all the auto transport companies out there I knew I should be careful. Dependable seemed to be a decent company with some good feedback. I did much research and almost purchased their service for $1490.00 until...... The ...
Read the full review
|
| Product Rating: |  |
| Customer Service Experience: |  |
| Ease of Filing Claim: |  |
|
|
|
by rubberduck , Jul 04 '02
Pros: They use their own employees, not subcontractors Cons: None
I chose the cheaper terminal-to-terminal service, and I found the employees at both ends (Hayward CA --> Harrisburg PA) were helpful and polite. I shipped two cars for an average of about $700 each, and they both arrived on time with no visible damage....
Read the full review
|
| Product Rating: |  |
| Customer Service Experience: |  |
| Ease of Filing Claim: |  |
|
|
|
by dieselguy , Jan 14 '04
Pros: Got my car half-way there pretty quickly. :) Cons: Poor communications, unreasonable and inexplicable delays.
After purchasing a car in Arizona, I had to find a shipper to bring it to Massachusetts. Based primarily upon their representations regarding customer service and their stated concerns about ensuring that cars are delivered promptly, I went with ...
Read the full review
|
| Product Rating: |  |
| Customer Service Experience: |  |
| Ease of Filing Claim: |  |
|
|
|
by ldyalanna9 , Sep 04 '02
Pros: Quick Service, friendly driver, smooth transaction Cons: car slightly dirty
Having had a bad experience previously shipping my car cross-country, I tried to find a more reliable service. I came across this company by reading epinions and also a man at my mom's company knew the brother of a man working for DAS. I figured I might...
Read the full review
|
| Product Rating: |  |
| Customer Service Experience: |  |
| Ease of Filing Claim: |  |
|
|
|
by pshareesh , Jun 28 '02
Pros: On time pickup and delivery
online tracking
Good customer service Cons: Delivered car dirty
Have to buy extra insurance
I asked a few friends and researched a little bit on the net and ended up with DAS after looking at other reviews on eopinions. I must say i am glad i took the decision to go with DAS.
They had short wait times to reach a customer rep and also...
Read the full review
|
| Product Rating: |  |
| Customer Service Experience: |  |
| Ease of Filing Claim: |  |
|
|
|
by maith_us , Feb 17 '04
Pros: Live customer rep, Great online tracking system, Car washed and cleaned, Good price. Cons: Rude customer service.
Delay in transport.
I shipped my car through terminal to terminal service from Linden, New Jersey to Pflugerville, Texas. It was supposed to reach TX by 10th Feb. However it was in New Jersey till 12th Feb & I had to call them almost everyday and push them to get my car ...
Read the full review
|
| Product Rating: |  |
| Customer Service Experience: |  |
| Ease of Filing Claim: |  |
|
|
|
by kissme21220 , Apr 01 '06
Pros: Reliable, competitive Cons: None that I am aware of
My girlfriend recently moved from from California to join me in Pennsylvania. We wanted to transport her car and did our own research on the internet and got a number of quotes ranging from $560 - $1000 It was difficult to make a choice given the ...
Read the full review
|
| Product Rating: |  |
| Customer Service Experience: |  |
| Ease of Filing Claim: |  |
|
|
|
by archania , Dec 31 '03
Pros: Easy to book with, Tracking works well, Claims seemed very sorry about the damage Cons: Late, They always seemed confused,Hold VERY LONG
Damage to the Car
After reviewing the info on epinions I went ahead with Dependable. They seemed very on top of my move and were very proactive to questions. I moved an Audi S4 and I wanted the best care I could get so I got the covered truck with the extra insurance to ...
Read the full review
|
| Product Rating: |  |
| Customer Service Experience: |  |
| Ease of Filing Claim: |  |
|
|
|
by cj2000 , May 12 '06
Pros: Staff is friendly Cons: Given misinformation on several occasions, takes months to resolve issues
I selected DAS from their website. Compared to other shippers it is impressive. The sales people were very helpful(of course) but that is where their good service ended. When the due date of my car was approaching i called to check status to be told it ...
Read the full review
|
| Product Rating: |  |
| Customer Service Experience: |  |
| Ease of Filing Claim: |  |
|
|
|
by sbocook , Aug 10 '04
Pros: arrived earlier then expected at the destination Cons: arrived dirty and damaged! Claims representative dodging me
Unfortunately I had to have my van shipped from Maryland to Colorado due to my husband's relocation and new job. His company was paying for everything so of course we had no say-so. The first thing I did when finding out that Dependable Auto Shippers ...
Read the full review
|
| Product Rating: |  |
| Customer Service Experience: |  |
| Ease of Filing Claim: |  |
|
|
|
by cgores13 , Mar 21 '06
Pros: convenient, cheapest I found, relatively on-time, company-owned trucks, Cons: inconsistent rate quotes, tracking location mysteriously disappeared
This was my first time shipping my vehicle. I did some research on the Internet, received several quotes from national and local brokers and moving companies and asked questions of some customer service representatives. I chose DAS because it was the ...
Read the full review
|
| Product Rating: |  |
| Customer Service Experience: |  |
| Ease of Filing Claim: |  |
|
|
|
by orly676 , Feb 20 '09
Pros: 1) they take your payment immediately
Cons: 1) they hire people from deliverance to take care of your vehicle
I was shipping a special edition vehicle. It was low to the ground. I had stated to the rep originally that it was low, and came from the factory this way. The first day I went to drop the vehicle off, I was rejected. They used 2 ...
Read the full review
|