Dependable Auto Shippers

Pros: 24 hour tracking online/phone
Picked up on time
Delivered early
No Damage
Vehicle clean
Cons: The car was picked on 3-9 but didn't actually ship until 3-14

This is the first time I have ever had a vehicle transported for a long distance. I wanted a company with a good reputation to transport my 1993 Corvette. Before selecting DAS as my transporter I did research other companies and by far DAS has the best ...

Pros: None
Cons: thats it they are cons

DO NOT I repeat do not use dependable, there is nothing dependable about them my vehicle sat for 2 weeks and never got picked up ,told me 5 days in a row it was set to be picked up (a different lie everyday),first was truck broke down then truck would be ...

Pros: 1) they take your payment immediately

 
Cons: 1) they hire people from deliverance to take care of your vehicle

I was shipping a special edition vehicle. It was low to the ground. I had stated to the rep originally that it was low, and came from the factory this way. The first day I went to drop the vehicle off, I was rejected. They used 2 ...

Pros: Excellent price and timely service in my case. Good online tracking.
Cons: Their phone agents aren't so great.

I was really worried about shipping my car from Cambridge, MA to San Francisco, CA, but I knew I couldn't drive and DAS seemed slightly less horrific and clearly less expensive than the others.  In the end I threw caution to the wind and just did ...

Pros: Did exactly what was required.
Cons: Honestly, there was not a single negative with this experience.

I purchased a Chevy Tahoe from a dealer in Texas and had it shipped to Pennsylvania.  I chose Dependable Auto Shippers pretty much based on the ad they had on the Ebay listing page. The customer service person was friendly and answered ...

Pros: Online tracker is very useful and provides updates.
Cons: You should never be forced to pay upfront.

I wish I would've read this site before going with Dependable Auto Shippers.  Knowing better, I certainly will NOT choose this company the next time I decide to ship my vehicle.  My 1999 Ford Mustang shipped from San Jose, CA to Norfolk, VA, ...

Pros: fast pick up and deliverty
Cons: should have washed the car before delivery

First of all everyone has something bad to say about an auto transporter.  It just seems like a given that they did something wrong, stole your deposit, didn't deliver your car on time, scratched your paint etc.It is a lousy business to be ...

Pros: none
Cons:

claim service / procedures

weak business ethics
not dependable and not responsible
not trustworthy

First and foremost, do not go with DAS, one of the most unethical and irresponsible businesses I've had to deal with!!! My bran new Lexus ES 350 (had only 10k miles) was covered with white spots or what seemed to be "bird ...

Pros: Low cost, moved within estimated time frame, good communications.
Cons: None.

I paid $960 to move a small vehicle from California to Florida, using the residential pickup and terminal delivery method. It was easy to book and pay for the move onine. I had a question about the payment and called the company. The question was ...

Pros:

good rate
excellent customer service (especially Carmen)
vehicle arrived with no damage
secure depot

Cons: GPS tracking does not always work
Delays are an inconvenience

I booked with DAs because they were not a broker and had their own fleet of trucks. I paid $650.00 to get it shipped from Columbus Ohio to frindley MN. I booked it on August 17,2008 and they said it would be picked up on August 22, 2008 which it was. I ...

Pros: They quickly take your order and your payment.
Cons: Their window for delivery is baloney. No returned phone calls, no returned emails.

These guys have had my car now for 3 weeks and it is still at the origin point. They quickly pick up your car, and then simply keep it. They dont return calls and do not return emails. I am in the service business and can give a 100% thumbs down on ...

Pros: Courteous, professional, helpful people all along the chain.
Cons: none for me.

This whole experience was outside my comfort zone- Uncle Sam had always taken care of this for us- but I went with DAS based on (& in spite of in some cases) on-line reviews. Close friends had used them and collected their car with the roof dented in ...

Pros: Cheap-ish
Cons: won't repair obvious damage, Should be UnDependable Auto Shippers

It was bad enough that they estimated a 2 week delivery and the car arrived 5 weeks later. That was also shipping from Florida to North-West Texas (Amarillo) in May and June. There was no bad weather and one highway will get you here most of the way. ...

Pros: NONE
Cons: Poor customer service.

Called to set up appointment and was treated very well. Made arrangements over phone. It went downhill quickly after that. Tried to contact rep by phone, (as we were told to feel free to call for any questions or concerns), for updated details and ...

Pros: Quick, extrodinary service, online tracking, friendly people.
Cons: Wish it was cheaper. Online tracking not as accurate as telephone reports.

I went with DAS based on the size of the company and the ease of ordering. The clincher was a guaranteed pickup date and online tracking. My heart sank as I read the angry reviews here later and wondered if I'd be among them. Au contraire! I am ...