Dependable Auto Shippers

Pros: Polite, courteous staff; Great prices; FAST delivery (in my case, at least)
Cons: car delivered dirty (Although it WAS only 20 degrees, so washing would have been difficult)

This is my first Epinions review, but I thought that I should add my 2 cents due to the large amount of negative reviews concerning DAS on here. My experience is as follows:DAS beat all other quotes by at least $250 when I needed to move my car from ...

Pros: Vehicles delivered on time. Generally friendly staff. Easy to reach a live customer service agent.
Cons: Damage to vehicle. Misrepresented services. Slow and inconsistent handling of claim. Very frustrating experience.

Used DAS for transporting 2 vehicles cross-country as part of a corporate relocation. A visit to the website found that they would provide true door-to-door service and even provide a car wash. Initial impressions on pick-up of our vehicles was ...

Pros: Very friendly, if unhelpful, customer service.
Cons: Vehicle arrived late, damaged, with no explanation for either. No apologies, no refund.

I recently had a full-size truck shipped from the west coast to the east coast for about a grand. When I initially spoke with the customer service rep, he was very friendly and helpful. He showed me how to track the vehicle online! Great, I thought. ...

Pros: Decent price. Arrived on time
Cons: Damaged car Refused to pay for repairs Customer service is slooooow.

I needed to ship my 2000 Corvette Convertible from Connecticut to California. I investigated various companies on the web, and DAS looked like the best bet. Everything started out very smoothly. The booking was quick and easy. I decided to use the ...

Pros: These guys are crooks!
Cons: This is one of the worst companies I've ever worked with.

My wife family relocated from the Boston, MA area to the San Francisco Bay area with our 4 month old baby. We decided to ship our cars rather than travel cross country with an infant. I was referred to DAS by a reputable worldwide relocation company. The ...

Pros: Vehicle arrived without an added scratch or mile on odometer
Cons: Not overly timely and status reports not always accurate.

I purchased a nearly flawless 2003 BMW 5-series online from a dealership in Ohio and selected DAS as my shipper to bring it to Oregon. They picked up the vehicle promptly as promised and gave me an ETA of 18 days. The vehicle did not move from the ...

Pros: Low cost, moved within estimated time frame, good communications.
Cons: None.

I paid $960 to move a small vehicle from California to Florida, using the residential pickup and terminal delivery method. It was easy to book and pay for the move onine. I had a question about the payment and called the company. The question was ...

Pros: Tracking. Price was great.
Cons: 5 days late, Destination terminal never called saying they have the car.

I used DAS to ship my car from North Nevada to Phoenix AZ. The pick up date was supposed to be April 17th 2008 but they picked the car up April 21st. Fine. It was at the origin terminal for a week which was starting to irritate me. Then finally on the ...

Pros: Move was fast, Customer Service was top of the line.
Cons: None

I didn't think I would ever buy a car online, but I was not able to find the car I wanted in my general area. I finally found it on ebay, but it was in Arizona. They guy I bought it from was a dealer who listed a lot of his cars on ebay and told me, ...

Pros: Vehicle got here within one day of ETA, no damage. Courteous staff.
Cons: Online tracking not always dependable, nor always accurate.

Dependable Auto Shippers were recommended by the East Coast dealer I purchased my car from. Because it is a high end vehicle, I paid extra for top loading and was told that it would arrive by October 20th. The sales rep who booked the trip was friendly ...

Pros: No Pros
Cons: Not liable for any damage done to your car!

I have moved from California to NJ and then back again. The first time I moved (to NJ) I used a different auto shipper that I was very happy with. I am not sure why when I decided to move back to CA I used DAS. We had two cars shipped through them and ...

Pros: Damage-free, Ahead of schedule, Good price, Good customer service.
Cons: Inaccurate tracking/status information, great patience required to wait for car, even if ahead of schedule.

I live in Maryland and I bought a Mercedes-Benz C32 AMG on eBay from a dealership in Salt Lake City, UT. I immediately wanted to fly out to inspect the car and drive it home, but the thought of putting 2,000 miles on the car and spending 2-3 days ...

Pros: great service. pretty dependable.
Cons: none really.

I was moving to California temproarily from Pittsburgh, PA and shipping my car seemed cheaper than actually driving there. I used DAS' service twice -- from PA to CA and back. The first time I needed my car urgently so I used there expedited ...

Pros: Fast, Efficient, professional, and one week EARLY!
Cons: None.

Ok, after some trepidation based upon some of the reviews I've seen, I took the "gamble" and used DAS to move my 99 Range Rover Callaway(a limited edition) from SF to Atlanta. They came highly recommended by Corovan, my mover in SF, so I figured at ...

Pros: None. Absolutely none. I'd give it no stars if I could.
Cons: Horrible customer service answers. Long waits on hold. Promises not kept. Questionable ethics.

IN CASE YOU WANDERED INTO THIS REVIEW AND WONDER WHAT I AM DOING, THIS REVIEW RECORDS MY EXPERIENCE WITH DAS. DAS IS HORRIBLE. DO NOT USE THEM. EVEN IF SOMEONE THINKS THEY DID A DECENT JOB THAT'S STILL NOT GOOD ENOUGH. THEY DO ENOUGH BAD JOBS TO MAKE UP ...