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by frappuccinoz , Jan 22 '06
Pros: Easy reservation,Quick quote,Real-time Tracking System(works for me),No damage,Fast shipment Cons: From my experience: none.
Ok, so heres my update about moving my car (from San Lorenzo, CA to Indianapolis, IN) Terminal to Terminal Top Load w/ Valuation paid $777 with DAS 1/14: 3:00 PM Car moved (a day ahead of schedule: 1/15) 1/15: In Utah, via Nevada 1/16: ...
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by secondlife , Nov 07 '07
Pros: NONE Cons: will deny your claim unless you are a VIP customer
Dependable Auto Shippers (DAS) has two classes of customers that comsumers are unaware that they get placed into depending how important they are to the company's bottom line. If you are a an individual that is with a company that is paying to relocate ...
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by sstagnaro , Jun 09 '02
Pros: Courteous, Fast, good customer service unless your car is damaged Cons: Will not pay for damage even if you pay for extra insurance policy from them
Final Update: After significant effort in research, haggling, paying and driving aroung in a damaged, tilted car I have every reason to believe that DAS will not pay unless taken to court. I have now dealt with several rude and nasty supervisors who ...
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by Ahydell , Jul 20 '00
Pros: Excellent communication and service Cons: None
This company is the sets the standard for auto relocations. Their communication is outstanding and without flaw. When my company signed on numerous auto carriers, Dependable Auto quickly became head and shoulders above the rest. They have a broad...
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by flowergirl24 , Sep 25 '08
Pros: none Cons: claim service / procedures
weak business ethics not dependable and not responsible not trustworthy
First and foremost, do not go with DAS, one of the most unethical and irresponsible businesses I've had to deal with!!! My bran new Lexus ES 350 (had only 10k miles) was covered with white spots or what seemed to be "bird ...
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by hsternak , Feb 19 '06
Pros: Car undamaged, partial refund for late arrival. Cons: Car 17 days late , 5 to 10 min hold on cust service line.
I had my car shipped out via DAS from the Boston, MA area to Salt Lake City, UT this past end of December 2005.. Over a few weeks I had used the internet site to get two different estimates both which varied depending on the dates. I elected to ship the ...
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by ellives , Aug 03 '06
Pros: Order process Cons: Delivery ahead of schedule (Can't plan.) Damage to vehicle.
I had an ebay car and had it shipped from Missouri to Massachusetts. The ordering experience went well. Once the car was picked up the web site updated routinely with current location of the car. This unfortunately ended at the DAS depot in Linden NJ. ...
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by dzdorfman , Jul 20 '00
Pros: None Cons: Abysmal customer service, except when soliciting your business
This company is a disaster; ship with them at your peril. When my car did not arrive after 2 weeks as they said it would, I called & the person I spoke with said she could not find my record on her computer, but she would call me back. She never...
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by duke2009 , Aug 25 '09
Pros: -Car arrived without any major damage -Phone reps were generally polite (though not very helpful) Cons: -Car was late -Mud inside car -Customer service sucks -No refund given
My experience with DAS was very frustrating overall. The car arrived a week late, I had to pay a $35 "gate fee" to pick it up, and I was lied to throughout the process.Bottom line: auto-shipper are like furniture movers. Customer ...
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by cliobaci , Aug 08 '07
Pros: None Cons: If they break your car, you're screwed.
Please read my story about Dependable Auto Shippers if you plan to use their service. And please don't use them. http://newenglandeating.blogsp
ot.com/2007/08/dependable-auto
-shippers.html
On July 14, we shipped our Honda Civic through DAS from ...
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by texguy7 , May 09 '01
Pros: None. Cons: Unreliable service and refusal to resolve the dispute
I shipped a car cross-country using Dependable Auto Shippers. When I called to inquire about the status of the shipment, I discovered that my car had actually arrived in my city six days earlier. It had been roasting on some storage lot for six days...
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by modernist1 , Aug 02 '01
Pros: Pretty professional, online tracking, timely, good customer service Cons: Delivered car dirty, do not fully insure car
The process of shipping a car can be a very unpleasant experience. You hear so many nightmare stories about it, and it's really quite expensive. You fear that you might be paying someone hundreds of dollars to damage your car. I went onto...
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by srp10 , Sep 18 '00
Pros: timely delivery, no damage to car, almost same price as others Cons: secondary insurers, so may have to run around in case of damage
Was looking for shipping my car from Charlotte, NC to Santa Clara a few weeks back and was searching for reviews for different auto shippers. What I saw was that there were a number of posts on the lines of "DON'T use this shipper, because..."....
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by dasruinedmycar , Jul 30 '09
Pros: Friend gave good review Cons: Cost almost $1,000 to ship and they caused ~$850 in damages and denied my claim
I had the car shipped from New Jersey to Arizona. I had noticed that on both the Better Business Bureau website and other Auto Transport review websites, DAS got lower ratings compared to others and were also more expensive. The shippers ...
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by sannozay , Jan 02 '09
Pros: Online tracker is very useful and provides updates. Cons: You should never be forced to pay upfront.
I wish I would've read this site before going with Dependable Auto Shippers. Knowing better, I certainly will NOT choose this company the next time I decide to ship my vehicle. My 1999 Ford Mustang shipped from San Jose, CA to Norfolk, VA, ...
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