Review by jaybud
January, 09 2012
Pros: nothing was broken
Cons: God forbid you put in a claim
Review by cusher
August, 31 2011
Pros: Careful, courteous and respectful. Everything arrived intact and on time.
Cons: Broke Cheap $20 KMart lamp.
Review by militarymov
July, 06 2011
Pros: They were on time.
Cons: My family is missing more things than you can imagine !
Review by sunnymcg
June, 01 2011
Pros: They'll tell you everything you want to hear
Cons: They don't deliver...literally!!
Review by secre_tive
April, 01 2011
Pros: Crew #4 was very respectful and appeared to care about our plight
Cons: day laborers
wondering if I'll ever see my tools again?
Review by polliwog20
December, 16 2009
Cons: Destructive. And "lose" your property.
Review by toodlesofnc
December, 14 2008
Pros: Graebel did show up and make an attempt at settling damages and did pay promptly.
Cons: Incompetent beyond belief
Review by peterjohn1000
November, 26 2008
Cons: uhhhh, the people, the service, the cost--everything
Review by carboi22
October, 19 2008
Pros: Great Customer Service.
One point of contact
Fast Claims service
Cons: Relationship with their contractors
Review by alyssa20
April, 06 2008
Pros: None - can't recommend Graebel to anyone
Cons: Charged 50% more than other major van lines, added charges at the last minute
Review by kftn
March, 13 2008
Review by oleschoolhouse
January, 12 2008
Pros: The move eventually ended
Cons: slow, uncaring, sneaky, rude, hard to work with, untimely
Review by hhk1
November, 26 2007
Cons: I believe they underestimate your moving costs to get your business.
Review by debgillian
September, 12 2007
Pros: Customer service team
Cons: Broken items, stolen items, unprofessional
Review by gidgetx
June, 03 2007
Pros: Good communication throughout, on-time and driver was top-notch, very minor disruption
Cons: Could have asked a few questions during packing to avoid moving some unwanted items.
Review by pfrenk
January, 02 2007
Pros: sorry, none
Cons: Broken Furniture, inept claims policy, misrepresentation of insurance (AKA insurance fraud.
Review by krissymac
November, 21 2006
Pros: They showed up
Cons: They destroy your things and won't honor the insurance.
Review by ymrg
November, 02 2006
Pros: Good at restoring/replacing damaged goods
Cons: Bad quoting; bad packing/handling/storing; staff doesn't follow up; many items missing/damaged, surprise charges
Review by jakesworld
July, 06 2006
Pros: Timely, office personnel thorough, friendly staff
Cons: Staff VERY careful in new house, dinged freshly painted walls in old
Review by enkorjen
August, 22 2005
Pros: Single point of contact; Experienced driver; Claim resolution
Cons: Internal corporate disarray translates to customer service problems; Bad packers/packing
Review by idforreview
July, 04 2005
Pros: reasonable, good point of contact (till items were lost)
Cons: items lost, late, missed shelves, still waiting on claim