Intercity Lines

56 ratings (55 Epinions reviews)
Epinions Product Rating: Excellent
5 stars
42
4 stars
3 stars
2
2 stars
3
1 star
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    Highest Rated Consumer Review by the Community

  • I'm glad I chose Intercity lines... Here's the story...

    Sep 9, 2003 by
    Rated a Very Helpful Review
    Pros: Prompt, on time, professional, top-of the line service
    Cons: Absolutely none.

    Summary: First I'm a real person, who moved a real car. The car was bought on ebay, it is a 1974.5 MGB. The move was from Ohio to Rhode Island. I was very frustrated with the service I was receiving from other shippers (some can be found on epinions with not s ... read more

  • Here we go again.......................

    Nov 12, 2009 by
    Rated a Very Helpful Review
    Pros: Online Quote
    They did try and pick up the car quick.
    Cons: One of the more expensive transportation quotes received.
     

    Summary: OK, I have used DAS (Dependable Auto Shippers) in the past to move my 1968 Charger from Florida to California. That review is available under DAS. So I'm not a newbie to this process.I purchased a 1967 Firebird off EBAY. I contacted Uship.com and ... read more

  • Terrible Customer Service

    Sep 14, 2006 by
    Rated a Very Helpful Review
    Pros: The drivers are very nice and the delivery trucks are clean.
    Cons: No timetable what-so-ever. Rude customer service. Poor communication skills.

    Summary: Had two vehicles shipped at different times. 1st experience was poor, but I figured they were busy and that is was a one time mistake. I called intercity lines in the AM and a lady answered the phone and acted like I was a nuisance. All I wanted to know ... read more

  • Great Company

    Aug 12, 2006 by
    Rated a Very Helpful Review
    Pros: great service from the get go.
    Cons: NONE

    Summary: I would definitely use this company again. I shipped my car from Los Angeles to Charlotte, NC ( July 06). They are more expensive but WAY worth it. The communication between the dispatchers and the client and the driver in the client are excellent and ... read more

  • I don't think you can find anyone better !!!!

    Jun 30, 2006 by
    Rated a Very Helpful Review
    Pros: Truck drivers (Melony and husband), Quality, On time, condition of transport truck, fast
    Cons: Receptionist (does not represent the company well)

    Summary: Exceeded my expectations - Great trucking couple (Melony and husband) - Early pickup and on time delivery. My personal experience. I too was horrified by the bad reviews of just about all the other transport companies. I was ready to just drive the car ... read more

  • Excellent Delivery by Intercity Lines

    May 31, 2006 by
    Rated a Helpful Review
    Pros: Enclosed transport. Professional. Punctual.
    Cons: Cost would be a con if you don't care about the pros above.

    Summary: I couldn't be more pleased with the service I received from Intercity Lines. Their track record is top notch and that's exactly the experience that I expected. This was an East Coast to West Coast move, so I decided to go with an enclosed carrier for my ... read more

  • Excellent - none better.

    May 2, 2006 by
    Rated a Very Helpful Review
    Pros: Super fast shipping, excellent communication.
    Cons: Higher priced than other carriers, but worth it.

    Summary: I purchased a 2000 Corvette Convertible on ebay and needed it transported from Cleveland, OH to Boise, ID. I did a search on the Internet trying to find the best priced company that still looked responsible. I picked a carrier (Vehicle Shipping ... read more

  • Excellent move

    Dec 27, 2005 by
    Rated a Very Helpful Review
    Pros: Timeliness, excellent customer service, frequent communication, hassle free
    Cons: None

    Summary: Hello, I would like to send feedback on the experience I had with Inter City Lines when I moved my car recently from San Jose to Minneapolis. It was really a wise decision to have chosen Inter City Lines for my car transport. The transaction was ... read more

  • If you want service, look no further

    Nov 5, 2004 by
    Rated a Very Helpful Review
    Pros: Actually performs as promised, communicates frequently
    Cons: Absolutely none!

    Summary: We recently had to move from Southern California to Atlanta GA and we chose to rent a minivan and drive rather than drive our own car due to mileage. We also had way to much stuff, including two dogs, to fit into a Sebring Convertible. I began to speak ... read more

  • The best and only positive experience of our entire cross-country move

    Jul 15, 2004 by
    Rated a Very Helpful Review
    Pros: Flexible, friendly, professional, responsive, responsible and incredible care of cars.
    Cons: None, zero, zip, zilch, nada -- all good.

    Summary: Flexible, friendly, professional, responsive, responsible, unbelievable care and quality of cars - completely customer-oriented. We could go on and on. The driver we got, Paul Rowling, was also polished, professional, articulate and very ... read more

  • So far....no car....cancelled contract and hired the best

    Jun 2, 2004 by
    Rated a Helpful Review
    Pros: I don't know of any.
    Cons: I had to cancel my contract after three weeks and no car.

    Summary: Despite the numerous great reviews, it was 3 weeks and my car was still not picked up. No phone call, no e-mail contact, no letter. Here is the timeline (descending date, read from the bottom up): 06/07/2004 - Called "Passport Transport", car is in ... read more

  • Terrible Service at a Premium Price

    May 23, 2004 by
    Rated a Helpful Review
    Pros: The vehicle somehow manages to get delivered
    Cons: Having to handhold a driver his way to your home after paying him $2000.

    Summary: I hired Intercity Lines to ship a new car from New Jersey to California. I chose them after extensively researching the different auto shippers on-line. They promised a premium service at a premium price. Since I was shipping a >$50k luxury car, a ... read more

  • Would definitely recommend!! Car move from MI to AZ

    Feb 23, 2004 by
    Rated a Very Helpful Review
    Pros: Awesome Truck, Fast Pickup and Delivery, Great Customer Service.
    Cons: none

    Summary: I was in the market to get a car I had just purchased from a dealer in MI shipped to my home in AZ. After reading all of the reviews for almost every carrier listed in epinions I decided to go with Intercity Lines. I do not have a single complaint about ... read more

  • Not a complaint...well maybe one

    Jan 30, 2004 by
    Rated a Very Helpful Review
    Pros: Fast delivery, very clean, top quality equipment, good people
    Cons: They may take a long time to pick up the car.

    Summary: I'm very glad to have gone with Intercity. This experience was a hundred times better than the last one I had. I recently moved from Boston to Los Angeles and I would say they did an excellent job transporting my 99 Acura TL. The price was a bit ... read more

  • Don't appreciate one time customers, extremely slow to pick up car, very non apologetic

    Aug 24, 2003 by
    Rated a Very Helpful Review
    Pros: Easy to reach by phone
    Cons: Very poor service, very misleading advertising. 30 days and never picked up

    Summary: I purchased a 54 4 door Buick Century (322 engine) and called to have it shipped from California to ... read more

  • A Very Slick Experience

    Jul 15, 2003 by
    Rated a Very Helpful Review
    Pros: efficient. professional
    Cons: priced at higher end...but well worth it

    Summary: I was a little scared in looking for an auto transport company, especially after reading some of the ... read more

  • Great, personal service.

    May 28, 2003 by
    Rated a Helpful Review
    Pros: Outstanding service by the shippers. Car was given top-notch care.
    Cons: Scheduling was kind of last minute due to personnel issues.

    Summary: I chose Intercity Lines because of the overwhelmingly positive reviews on Epinions.com plus the lack of complaints on the BBB website. The quote on shipping my car in an enclosed trailer was comparable to other companies with regular car carriers ($750 ... read more

  • Would use again, but plan ahead of time

    Apr 29, 2003 by
    Rated a Very Helpful Review
    Pros: Car delivered in Excellent condition.
    Cons: Pick up and delivery time is uncertain.

    Summary: On October 2002, I've bid and won a sports car on Ebay. It was the 1997 Toyota Supra White Limited Edition, Naturally Aspirated. Located in Dallas, Texas. I really want to use a close enclosure transport for my dream car, so reading the reviews here ... read more

  • New car, delivered as new car.

    Mar 3, 2003 by
    Rated a Very Helpful Review
    Pros: Perfect as new, delivered as new. No hesitation to use again at any cost.
    Cons: none

    Summary: I hesitated at first on the cost of an enclosed trailer. But then found that their fee was in the same ballpark as others open trailers. I bought a new vehicle, and wanted a clean new vehicle at the end of it's 1300 mile journey. The care taken on my ... read more

  • A pleasure to deal with!

    Dec 27, 2002 by
    Rated a Helpful Review
    Pros: Excellent customer service Informative web site First class equipment
    Cons: A little more expensive

    Summary: I was looking for a company to transport my new MB SL55 and considered several different companies. I saw an advertisement for Intercity in Autoweek magazine and visited their web site. I was very impressed by the information available and requested a ... read more

Showing 1-20 of 55 reviews
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