Mayflower

134 ratings (127 Epinions reviews)
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    Highest Rated Consumer Review by the Community

  • Moving Successfully with Mayflower

    Mar 23, 2003 by
    Rated a Very Helpful Review
    Pros: Best price, professional, arrived and delivered on time
    Cons: None

    Summary: Moving is a word that no one likes to think about. But, we had to move our household and our business from one state to another. Deciding on a Moving Company The first assignment was to line up a moving company. I learned ... read more

  • Mayflower Movers Lost and Damaged Significant Amounts of Items

    Dec 12, 2013 by
    Not yet rated.
    Pros: NONE
    Cons: Poor experience and Mayflower refused to make any amends.

    Summary: My husband and I used Mayflower to move from PA to TX.  They damaged our washer and dryer ($500 repair), lost at least 6 boxes and two pieces of furniture.  When they picked up our stuff the driver went missing for at least an entire day (with ... read more

  • Poor Quality Containers

    Nov 21, 2012 by
    Not yet rated.
    Pros: Low Price (without insurance)
    Friendly Staff
    Cons: Bad Container Construction
    Expensive Insurance (Additional)

    Summary: I recently rented a UnitedMayflower (formerly SAM) container for moving my belongings from NY to VA. The salesperson was very nice and got me a great price in comparison to many of the other companies I checked. Unfortunately, Some of my belongings were ... read more

  • Worst move ever!

    Aug 2, 2012 by
    Not yet rated.
    Pros: None that we have found nine weeks after they picked up our household goods.
    Cons: Just do not use them period!  The worst moving experience in my life.

    Summary: Just do not use them period!   The worst moving experience in my life and I have moved lots! Empty promises, untrained packers, lies, non responsive.....I could go on and on. You will not get return phone calls. ... read more

  • Angry with Move by Joe Moholland

    Jul 12, 2012 by
    Not yet rated.
    Pros: Fast
    Cons: Careless
    Fast at the cost of quality
    Dishonest (broke stuff before packed and didn't tell us)
    Unprofessional

    Summary: We had are stuff delivered (5-6 July 2012) and there are more broken/damaged things than any move we have had in the past 23 years (10 Moves).  The worst part is that one of our very nice mission style chairs for the living room ... read more

  • National office just doesn't give a damn.

    Jul 2, 2012 by
    Not yet rated.
    Pros: None that I can find.
    Cons: No control over schedule, national office doesn't give a Damn.

    Summary: Our move from Texas to Georgia started well at our end. But when it was time to deliver our goods, they couldn't be bothered to call us and tell us that they weren't going to be there for another 2-3 days. Hubby burned a vacation day to be ... read more

  • Worst Army move ever

    Dec 29, 2011 by
    Not yet rated.
    Pros: NONE
    Cons: Stolen childhood memorabilia that can't be replaced, broken items, stolen items, broken furniture

    Summary: My husband is in the military and was being transferred from WV to a base in Louisiana, the Army paid Mayflower out of Virginia to move us. The woman who contacted me told me I had to work around HER schedule with my move and was hateful with me until I ... read more

  • Joe Moholland and United Mayflower are TERRIBLE!

    Aug 24, 2011 by
    Not yet rated.
    Pros: None.
    Cons: Many.

    Summary: My storage container was delivered to the destination in Alexandria, VA on AUG 23rd. The labor to unload the container was from the local United Mayflower (UM) affiliate, Joe Moholland Movers in Woodbridge, VA. I was initially told by the sales rep at ... read more

  • Allen's Mayflower (Maine)

    Aug 21, 2011 by
    Not yet rated.
    Pros: low price
    Cons: patronizing attitude.  unaccommodating.

    Summary: If you use this company, you should be aware that they will provide less than 48 hours notice of your actual pick-up date within the given range.  The office manager will most likely be unwilling to accommodate your time constraints (work ... read more

  • WORST MOVE EVER - All Around

    Jun 29, 2011 by
    Not yet rated.
    Pros: Wonderful driver
    Cons: EVERYTHING ELSE

    Summary: We had a move with a Mayflower group - McLaughlin Transportation Systems. Inc.  As a whole this company is out right TERRIBLE.  The only positive about our move was the wonderful driver we ended up with.  Otherwise from packers to ... read more

  • Mayflower SUCKS!

    Jan 18, 2011 by
    Not yet rated.
    Pros: None.
    Cons: Dishonest, unprofessional, damages property, late, total rip off

    Summary: Mayflower Movers are the worst company I have ever dealt with. First of all, they did not pack things very well. They put kitchen items in with bathroom, etc. It took me forever to find all of my things. Second, The movers who came to pack our items ... read more

  • DO NOT USE THEM

    Jan 10, 2011 by
    Rated a Very Helpful Review
    Pros: I can't think of any
    Cons: They don't respect your belongings.

    Summary: We had a corporate move done with this company.  Ed Schmidt came out and did the quote and seemed very nice and on top of his game.  He said he'd be here for the move.  I've never spoken to him again or seen him again.  No ... read more

  • STAY FAR AWAY

    Sep 29, 2010 by
    Not yet rated.
    Pros: The claims people I spoke to were sympathetic but no help.
    Cons: Mayflower hires thieves as their employees or agents. 

    Summary: I originally contracted my move with United Van Lines, but Mayflower is an agent of United so they did the actual delivery.  Mayflower used its own agent, Ed Schmidt Moving and Storage.  United had me arrange the move through Hall-Lane Moving ... read more

  • Mayflower ordeal

    Aug 1, 2010 by
    Rated a Helpful Review
    Pros: Packing was done on time. Loading was also done on time.
    Cons: It was not consistent how some boxes were so well taped and others  loosely taped.

    Summary: My suggestion to all. Avoid summer moving, and/or read reviews first and pick a choice. A good choice after making an educated decision.I was impressed by a Mayflower agent that showed up at home and gave me a quote right there after running a ... read more

  • They are not to be trusted!

    Jun 23, 2010 by
    Not yet rated.
    Pros: Not a single one.
    Cons: Untrustworthy.
    Unreliable.
    Liars.
    Thieves.
    That about says it all.

    Summary: We contacted United Mayflower 2 weeks prior to our move and scheduled a team to load our truck for our move from VA to Chicago.  It seemed to be going okay, they quoted us a reasonable price and booked our day.  We spoke with them a week before ... read more

  • I wish we had used another company . . .

    May 14, 2010 by
    Not yet rated.
    Pros: loaders were courteous and efficient and finished well within their minimum time requirement
    Cons: Do not expect call backs
    Difficult to reach a manager

    Summary: We used this company for a move from FL to TN.  We used both the storage containers and their loaders (wanting to utilize their expertise to ensure our belongings were loaded properly and safely).  Our experience upfront was all positive.  ... read more

  • Mayflower Transit Moving

    Mar 9, 2010 by
    Not yet rated.
    Pros: Everything
    Cons: Nothing

    Summary: I was thoroughly please with Mayflower Transit Moving company throughout the entire process!!  The origin contacting agent was extremely helpful and accurately judged my moving needs with an in-home visit.  He was also very friendly and made ... read more

  • Moving with Mayflower

    Oct 25, 2009 by
    Rated a Very Helpful Review
    Pros: All the things arrived safely and on time.
    Cons: They were late to pack and load our stuff.

    Summary: My husband is an US Army officer, so moving from state to state or even oversees is a part of our life. In 3 years that we've been married we moved 3 times - that's the honest truth. And next summer we'll be moving again! Also, we ... read more

  • Mayflower - TWO THUMBS DOWN!

    Oct 15, 2009 by
    Rated a Very Helpful Review
    Pros: Nice workforce.
    On time packers/movers/unpackers
    accurate estimate
    Cons: Some movers not well trained in packing
    Claims difficult to work with

    Summary: The estimator came to our house, selected the pieces that were high price items, walked us through the process and gave us an estimate.  He was very professional, very kind, and extremely helpful.The movers arrived on time.  Most of the ... read more

  • Terrible service, boardering on being fraudulent

    Aug 21, 2009 by
    Rated a Very Helpful Review
    Pros: There are none!
    Cons: Deceptive, poor customer service, terrible service

    Summary: I had several issues w/ Mayflower service...1.  My pickup was over 4hr late.  No one called to tell me that they were delayed elsewhere.  I called three times and each time was told they'd be at my apt in 45 min.  They ended up ... read more

  • Coastal Moving of Pensacola, Mayflower franchise

    Aug 10, 2009 by
    Rated a Very Helpful Review
    Pros: Timely, worked fast
    Cons: sloppy, ill-prepared, significant damage, items still missing, wrong items delivered

    Summary: Used Coastal Moving and Storage of Pensacola FL.  Not by choice, they were selected by the Navy for a military move to a new assignment.  Good:Most of the stuff got here, the packers (one day packing) worked quickly; the loaders showed 2 ... read more

Showing 1-20 of 127 reviews
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