MoveAmerica

61 ratings (60 Epinions reviews)
Epinions Product Rating: OK
5 stars
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    Highest Rated Consumer Review by the Community

  • MoveAmerica experience

    Mar 18, 2000 by
    Rated a Very Helpful Review
    Pros: Cheap
    Cons: Load/unload yourself, unreliable, unprofessional

    Summary: The ONLY good thing about MoveAmerica was the price. It was about $700 bucks to move our stuff from Pennsylvania to Texas - extremely cheap considering the reputable companies (UHAUL, Ryder, etc) had quoted a price of about $1800. Although you don't have ... read more

  • Move America SUCKS!! Really they are Terrible

    Jul 17, 2013 by
    Not yet rated.
    Pros: Cheap if you call it cheap. 
    My destroyed belongings were not touched
    Cons: Skip the middle man MoveAmerica company and search for a fright company directly instead.

    Summary: WORST MOVING EXPERIENCE in my life!! I moved from Chicago to Irvine, CA. $1650 for them to do the move. Cheapest price I found at the time. Wish I never hired them or gave them my time and money. Biggest F**KING hassle ever. DO NOT go with ... read more

  • Terrible Customer Service!

    May 29, 2013 by
    Not yet rated.
    Pros: They drive your stuff cross country
    Cons: LATE, TERRIBLE CUSTOMER SERVICE, HARD TO GET A HOLD OF!!! DO NOT USE!

    Summary: Late, Late, Late!  They were scheduled to drop off the trailer on a Friday and said we had to be there. However, they never mentioned that they would be giving us a 4 hour window in the middle of the work day that we would need to be around.  ... read more

  • MoveAmerica - Poor Customer Service

    Apr 20, 2013 by
    Not yet rated.
    Pros: cheap
    Cons: poor customer service

    Summary: I received a free quote from MoveAmerica for a move from the midwest to the west coast. At the time I discussed my reservation, I specifically asked if there were any storage costs associated with delivery of the trailer to both initial and final ... read more

  • very good experience

    Feb 3, 2013 by
    Not yet rated.
    Pros: Very affordable, professional, friendly and reliable with your moving or storage needs
    Cons: None

    Summary: We recently had to move across the United States so after much research we used Move America. We were alittle sceptic at first because Move America was so much cheaper than their competitors.oToo much to our surprise, Move America was the best moving ... read more

  • LIES AND HORRIBLE CUSTOMER SERVICE

    Jan 15, 2013 by
    Rated a Very Helpful Review
    Pros: ODFL who they contracted is great to work with, DIRECTLY!
    Cons: They are unprofessional, deceitful, and incompetent!!

    Summary: We used Move America for our move from PA to NJ and were met with many obstacles during the way. Initially they wanted to be competitive with PODS and kept calling me. I advised them if they could be competitive we would consider them and they proposed a ... read more

  • Incompetent customer service people, not so cheap cost

    Sep 9, 2012 by
    Rated a Very Helpful Review
    Pros: Items were not moved from one truck to another or to an in between terminal.
    Cons: Untrustworthy, unreliable, uncaring, shifty practices on measuring.

    Summary: Truck was reserved for delivery for packing on a Monday and pickup on Wednesday, the day we had to be out of our house.  Deposit was made well in advance.  We thought all was super.  BOY, WERE WE SURPRISED!  On the ... read more

  • broker with good connections - least expensive

    Apr 13, 2012 by
    Rated a Helpful Review
    Pros: least expensive
    Cons: packing is left up to you and this could lead to damages

    Summary: I found Moveamerica on the internet and was suspicious because the pricing was so much less than the other moving companies that submitted quotes but because of my budget decided to go with the lowest quote from Moveamerica and employ professional ... read more

  • just don't do it

    Jul 6, 2007 by
    Rated a Very Helpful Review
    Pros: you save a little bit of money
    Cons: customer service ranging from good to extremely bad, no real clue where customer's possessions are

    Summary: As a graduate student with little money, I decided to use MoveAmerica because they were the least expensive option I could find to move my posessions from Buffalo, NY to Los Angeles,CA. The UPS freight truck assigned to me by Moveamerica DID show up on ... read more

  • Outstanding Service

    Jun 9, 2007 by
    Rated a Very Helpful Review
    Pros: Fabulous price, courteous and professional service, UPS reliability.
    Cons: None that I can think of.

    Summary: We decided to use Move America _after_ reading all the negative reviews on this site, because it quickly became clear to me that many of the negative reviewers were people who hadn't carefully read the very extensive (four single-spaced pages) ... read more

  • Excellent Service - Terrible Customer Service

    Jul 9, 2006 by
    Rated a Very Helpful Review
    Pros: CHEAP!!! Flexible amount of Space (Pay only what you use!)
    Cons: Late, Impossible to get to on the phone, Unreliable transit times

    Summary: After exploring the general opinion on MoveAmerica on the web, I decided to use them to move mystuff from the my college pad in Portland, OR to Long Island, NY where I currently live. The main factor in this was price. They were about 3x cheaper than ... read more

  • A Nightmare Scenario

    Apr 26, 2006 by
    Rated a Very Helpful Review
    Pros: low cost
    Cons: MISMANAGEMENT AND DUBIOUS PRACTICES---DO NOT USE THIS COMPANY

    Summary: We received our trailer late night instead of early morning. We used professional loaders, so that part of the process was not too bad. However, the company created some real problems at our destination. First, we were told on Monday that it would be at ... read more

  • Pleasantly surprised, worked out very well

    Feb 5, 2006 by
    Rated a Very Helpful Review
    Pros: Courteous contacts, efficient service, within scheduled time windows for pickups and delivery of trailer
    Cons: No ramps available for loading/unloading. You must buy 2 plywood sheets for the bulkhead

    Summary: I went with Move America for my move from CA to VA, about 3000 miles. I booked and prepaid, then found this site and got worried (real worried). In my case, things went much better than I expected. Packing tightly, securing the load, padding, ... read more

  • Move America is almost there

    Jan 7, 2006 by
    Rated a Very Helpful Review
    Pros: Flexibility, Economy, MA trying really hard, Reliability, Security
    Cons: You must buy bulkhead, Pricing weird, Refunds slow, Too many people with whom to communicate

    Summary: The Move America (MA) concept is novel and extremely flexible. They have a few problems to work out that I will discuss, but overall, my move from Denver, CO to Fairfax, VA went smoothly and at a very fair price. I give these guys 4 stars overall, but ... read more

  • First and last move with MoveAmerica

    Jan 4, 2006 by
    Rated a Very Helpful Review
    Pros: Cheap; load at your own pace.
    Cons: Non-existent service; filthy trailer; unprofessional operation

    Summary: I picked MoveAmerica because I was intrigued by load-it-yourself carriers like Great Crates and Pods. Unfortunately neither one of these would deliver to my remote mountain destination. MoveAmerica would. And that's about the only good thing I can say ... read more

  • MoveAmerica - Unnecessary Stress Added to Your Move

    Aug 11, 2005 by
    Rated a Very Helpful Review
    Pros: None that I can think of. This company stinks.
    Cons: Negligent in all respects; a complete sham of an operation.

    Summary: I have just completed a move from Massachusetts to Colorado. I received a quote and made a reservation with MoveAmerica about a month before my departure date. I paid the entire quote amount of $1100 in advance. Everything since I made that payment ... read more

  • You get what you pay for

    Aug 10, 2005 by
    Rated a Very Helpful Review
    Pros: Very competitive pricing, quick shipping
    Cons: Poor coordination with their shipping company, poor communication with customers

    Summary: I needed to move my fiancee from Providence to New Orleans. I had moved myself with U-Haul several years back, and vowed never to do it again. MoveAmerica's pricing beat the cost of truck and car trailer rental, and once you add in the gas and tolls of ... read more

  • Terrible

    Jul 26, 2005 by
    Rated a Helpful Review
    Pros: Drivers were really nice, some CS agents were willing to work with me.
    Cons: Rude Management. Poor response and follow-up. Truck was three days late resulting in huge inconvenience.

    Summary: I ordered the truck a week in advance for Friday so I could pack over the weekend. Come Friday there was no truck. I called and was told that the truck was on it way. The truck still never showed! Saturday I called and was told my payment had not been ... read more

  • Nightmare averted

    Jun 15, 2005 by
    Rated a Very Helpful Review
    Pros: Inexpensive way to move from state to state
    Cons: No deposit or schedule confirmation, not easily reachable by phone, not courteous

    Summary: I checked the BBB site before contacting this company. I only wish that I had found out about this site first. I placed a request and paid the $100 deposit (which took three days of trying online). I called everyday because I hadn't received any ... read more

  • A Great Move America Testimonial

    Feb 26, 2005 by
    Rated a Very Helpful Review
    Pros: Professional, efficient, reliable, responsive, communicative, and worked hard to meet my schedule.
    Cons: None!

    Summary: I recently chose Move America to help me with my move from Seattle to Las Vegas and wanted to let you know about my experience. Donna was my liaison in Move America (MA), and on the day I engaged your company, it happened to be her first day on ... read more

  • Thank you Move America!

    Feb 17, 2005 by
    Rated a Very Helpful Review
    Pros: Easy, Prompt, Courteous, reliable, reasonable price. Easy to contact.
    Cons: No negatives to mention, as we were delighted with the service from beginning to end.

    Summary: In December, we used the Move America Service to move the furniture from my mothers estate from South Carolina to our home in Washington state. The service sounded great and we were curious to see how it would work and if everything would go smoothly. ... read more

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