U-Haul

Pros: Offers various sizes of trucks and trailers; auto transporter and auto dollies for long distance
Cons: Do not use central reservations or online reservations

Due to the recent inflow of negative reviews on Epinions of consumers reserving their rentals through the 800 number or online reservations - I am strongly suggesting that you read my review and only use your local dealer for reservations.
...

Pros: Not all trucks can be as bad as ours was
Cons: Ours was pretty bad - and what kind of moving company DOESN'T have moving trucks?!

It has been a little over a month since we moved, and I finally feel like I am calm enough to tell about our experience. This is the first time we have moved on our own, the last time we had a moving service do it for us (paid by my husband's ...

Pros: Clean truck in fine working order, fair price and friendly service.
Cons: None

My past experiences with U-Haul have all been totally positive so it's no wonder I am perplexed by reading review after review of disappointing moving stories. I was beginning to believe that this entire business had been handed over to people ...

Pros: Cheap Solutions
Cons: Lack of Universal Adherence to Safety Procedures

Here lately I have been debating the purchase vs. rental argument with trailers. My need to haul has become increasingly evident as I have to haul around supplies for my business, as well as band gear. The short rewards of renting are evident with cost ...

Pros: The dealer was close, the truck was clean and had AC and Power driving.
Cons: No lock on the back of the truck.

I have read so many bad reviews about U-haul and it had been years since I had rented one. We have been making a move for the last two weeks and needed a truck for two days the only local trucks available were U-Haul. I went to the local dealer and ...

Pros: Inexpensive; Quick reservation process
Cons: Vans are painful on the eyes, with no luxuries, and use tons of gas

Changing residences can be a real drag for countless reasons. You have to contact your creditors and update your address. You have to disconnect your telephone. You have to make arrangements to have your utilities cut off. You have to stop your trash ...

Pros: Well maintained, A/C and good heat.
Cons: No CD players.

With our company we get most of our business on weekends. On most weekends we have to rent trucks and vans, sometimes up to fifteen for the weekend. To do so we had to go and pick up the trucks and bring them to our warehouse and then empty them and ...

Pros: If you even think of renting from U-Haul, update your insurance policies first.
Cons: How is this place still in business? I’d LOVE to know

I am no stranger to moving; in fact, my kids are better packers than me. When I had to make a decision about moving some furniture a few years ago I decided to ignore what others had said about U-Haul and stop by a local dealer to get some rates. ...

Pros: None that I can think of
Cons: They rent out trucks that are in unsafe conditions,and have a so-what attitude.

I really don’t like to write an unfavorable review – and, alas, if this were a perfect world there would be no need to do so. However, after using U-haul recently I feel it would be remiss if I didn’t warn people away from this outfit. My ...

Pros: In most cases, equipment is clean, reliable and on time.
Cons: Read your contract....even the small print. Check equipment before you drive away.

The first time I rented a U-Haul truck, I was very trusting. Without knowing all the rules, I rented a small truck, got in, and drove away. I was about two miles down the road when I noticed that the gas gauge read “Empty.” Since it was a gas station...

Pros: you can write a nasty epinion about it after your experience
Cons: poor equipment; more expensive than they will have you believe

It doesn't seem right that I am forced to give U-Haul even one star in creating this review. Let's just say that if Epinions gave us the option to rate a product with no stars, this would have been it.

This truck couldn't even go 20 miles,...

Pros: Point A to Point B
Cons: Terrible Customer Service, Poor Truck Conditions, Disappointing Overall Experience

U-haul is easily one of the worst services I have every used, personally I would not recommend them, however many of us have no choice when the big move beckons. My personal experience with U-haul was nothing short of disappointing, and I encounter two ...

Pros: Good equipment, good people, good availability
Cons: Customer service could be better

Picture this...

An emergency call from the teenage sons who are stranded in the middle of the New Jersey Turnpike where their car suddenly "stopped going". I call AAA to find that they will only tow for 3 miles and then charge $2.50...

Pros: It got us there.
Cons: Just barely.

It’s amazing how much stuff you can accumulate in a relatively short time. When I first moved to Georgia from Rhode Island, we were testing the waters if you will. We were not sure if we would find jobs. We didn’t know how things would go. So, we...

Pros: cheap
Cons: everything else, lines longer than at Disneyland

Yes, I realize there are high end hotels out there, yet I keep returning to the cheap motels. There are also better truck companies out there, yet I keep returning to the punishment that is U-Haul. Let's take a look at why.

My tales of woe...