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by kokirikid , Feb 28 '01
Pros: Everywhere
Cons: Reservations mean nothing.
Customer service is atrocious and unhelpful.
After the most horrendous week trying to move my things through U-Haul, I've decided to go with Ryder. Let me spell out what U-Haul is really like in the San Francisco Area.
I called 1-800-GO-UHAUL to make my reservation. Now, they can...
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by infocat , Nov 02 '00
Pros: Cheaper
Cons: Old, defective equipment. Rude and unsympathetic staff on phones in US offices.
Over the last 5 years, I've used U-Haul three times. It seems that the more money I pay them, the worse they get. To be honest, I've used U-Haul three times because they were the cheapest. Let's just say you get what you pay for. The first time I rented...
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by caithnessfan  - Top 1000, Feb 10 '01
Pros: Available in most areas, one way rentals available usually.
Cons: deposit required in CASH or credit card only, even for local use, pathetic customer service.
When I moved into my new old home I got a good deal on a used washer and dryer from some people that I met and who worked at the same place that I did. The only condition for the great deal was that I had to move them. "NO prob." I thought to myself....
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by dave_fietz , Jan 25 '00
Pros: You Really Do Haul It Yerself
Cons: You Also Fix Flats, Decode Wiring, & All The Other Attendant Joys
Having one college-age son and soon enough another, we have used and will again use U-Haul for the holy pilgrimages to campus and back. But we do this only because we have a lot of folks with U-Haul trailers for rent in the area, and not a lot of other...
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by Melissa_M , Jan 19 '00
Pros: I haven't found one
Cons: They stink in general
Few things in life are less fun than moving. I think I would have preferred a root canal! I moved from Houston back to South Florida last year on Memorial Day Weekend. I know, I know, never move on a holiday weekend, but, the UHaul place didn't have a...
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by flasher410 , Sep 01 '00
Pros: none
Cons: poor customer service
My mini-van breaks down in Somerville, MA. I live in Brewer, ME. This is a problem, I don't want to have it towed to a garage where I don't know who to trust and who to avoid. I borrow a 15 Passenger Dodge Ram van with a trailer hitch that has hauled...
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by Ergoboy , Aug 10 '00
Pros: Trailer was easy to load
Cons: Hidden costs
After reading all of the negative reviews of U-Haul on Epinions, I was terrified to rent from them. Luckily, my experience wasn't like others that have rented and written an Epinion on them.
I checked on the cost of renting a truck and a car...
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by JulieQ , Jan 28 '00
Pros: There are none.
Cons: no accountability whatsoever anywhere in the company
Who doesn't know U-Haul? They're all over the streets, especially in college towns. My parents had two good moving experiences for them, so when it came time for my husband and me to change apartments, I called U-Haul.
I called the...
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by cleardba , Oct 14 '00
Pros: Many locations
Cons: Not reliable
Recently, I wrote an opinion with reference to U-haul, inviting others to voice their opinions. Referencing, this and like companies in a different capacity. I suppose I do not understand, why so many people are afraid to speak out.
It...
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by jade_stone , Dec 20 '99
Pros: they're everywhere, just like roaches
Cons: their charges are just like roaches, hidden but numerous
Every time I've rented a UHaul truck, I've been sorry, yet I keep doing it. Why? It's like they've brainwashed me into thinking they're my only option, and I'm not the only member of my family who's been sucked in. We've used UHaul for our moves, both...
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by CHERYLSWISHER , Apr 20 '00
Pros: inexpensive if you only rent the truck with no extras
Cons: trucks are old, everything is extra, trucks ride rough and eat gas
I have moved 2 times in the past 5 years and for different reasons,I have unfortunately had the experience of moving both times with U-Haul.
MY FIRST EXPERIENCE:
My first experience was when I moved home from college and was looking...
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by rhizu , Feb 26 '00
Pros: Lots of local options.
Cons: Reserve, at least a week in advance.
I have been using U-Haul, as a storage facility and to move, help friends move, and to buy boxes from for about 5 years. There are some major ups and downs to this company.
The ups are that they are everywhere. The hours they keep are...
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by lovot23 , May 04 '01
Pros: Um....cheaper than hiring movers is the ONLY pro
Cons: convenient locations so hard not to use them
I despise Uhaul. I have used them 5 different times in the last 3 years, moving myself as well as my boyfriend either in town or state to state. Although every experience was terrible, let me highlight some of the worst. Main Tips to remember when you...
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by summer555 , Apr 04 '00
Pros: Cheap
Cons: Poor equipment, horrible customer service
I just recently moved to my new apartment. Prior to the move I did my little analysis of the competition, like Ryder and Budget. However, I found U-Haul was definitely the most affordable and flexible. Their web site was also very helpful with various...
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by jknsm , Dec 27 '00
Pros: NONE
Cons: DEATH TRAPS
U-Haul rented me a defective truck that killed two pets, and almost my unborn child! They gave me the run around, refused to repair or replace, even though I had paid for the insurance. They did not want to pay for the medical bills. The truck I...
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