United Van Lines

Pros: Price and service.
Cons: A broken champagne glass?  Nothing really.

Update 7/7/2009United Van Lines issued us a refund of $81.20 because the weight of the load was overestimated!In July 2009 my wife and I moved from St. Louis, Missouri to Las Vegas, Nevada. I had read many horror stories about ...

Pros: There aren't any "PROS" with United!
Cons: The entire move was a "CON" job!

OK, we lived in our home for 20+ years and have accumulated alot of stuff.  After a few walkthroughs by the United representative in Fresno, he agreed they could do the load, but it would take a 53 foot trailer to haul all our stuff.  So far, ...

Pros: $11/lb for an international move?  Irrational!!!
Cons: They ask for bribes.  Big ones, on Ukrainian end.  Violates Foreign corrupt practices

Hilldrup International (I've been on hold for 40 minutes right now waiting for customer service as I type this) does not care whatsoever that their local agent in Ukaraine, Corstjens International, is shaking me down for a $400 annual bribe to keep the ...

Pros: Can't recommend.
Cons: Complex contracts designed to maximize United's profit margins, at your expense.

I'm writing to warn potential United Van Lines customers to be careful about any contract you sign with this company. I signed a weight allowance "straight talk price assurance" contract. This sounds great in theory. The customer is guaranteed that the ...

Pros: The pro is that it's over and I never have to use them again.
Cons: They just don't care.

United Van Lines. Terrible experience. First they showed up two hours late, then the first crew walked off the job. The back-up crew was crabby and complaining the whole time. It was a small crew and it took a very long time to load the ...

Pros: would recommend to all  great service
and friendly employees on both moves
Cons: If only someone could have controlled the weather
it rained on our delivery day in GA,

I had used the company in July of 07 to initially move my family and I to GA. They packed everything in a professional matter,both days the men showed up on time were polite and courteous this is not my first corporate move.I have had horrible ...

Pros: The supervisor of the moving trio was very nice and worked very hard.
Cons: Movers complained constantly during the move because it was Saturday and it was hot.

I hired United Van Lines in Greensboro, NC to handle my move from NC to IL in April, 2008.  This move required that my household goods be placed in storage until I could find a home in IL. The sales rep from ...

Pros: Corporate responsibility, full service mover, you can check them out prior to signing 
Cons: Smaller crews means more time for loading and unloading.

With the right preparation and follow through, United can reduce the pain of moving. My last move ended up smoother than any other, with no real loss or damage, and at less than the estimated cost.They Are The Big GuysAccording to ...

Pros: price, service were great. set up & see through move no matter where you live.
Cons: None

Recently, a close friend asked me for a recommendation for a van line company for a move from Pennsylvania to Las Vegas. He new I managed the relocation process for my current employer and for 4 years, I managed the relocation for a fortune 50 company. ...

Pros: Excellent service from start to finish, outstanding employees
Cons: none

United's Armstrong Relocation, specifically the Durham NC office, is a top notch moving company with outstanding employees. It is very impressive that every employee at the Durham, NC office --- the receptionist, the warehouse workers, the sales person, ...

Pros: Helpful. Friendly. Quick to respond. All arrived in tact.
Cons: Prices seem high at ANY moving company, so customer service counts.

I just finished moving from the LA area to Texas. I used United Van lines, and I thought they were great. They came out and did a survey of my home (to get weight and packing ideas) and I got my estimate within a few days. I love that I didn’t ...

Pros: On time pick-up and delivery. Good employees. Virtually no problems.
Cons: Price was not the cheapest.

When I decided to relocate from Minnesota to Colorado I wanted to hire professional movers. About five weeks before the move I had two moving companies look-over my possessions to be moved and offer quotes. Although United was somewhat higher in price, ...

Pros: one stop services
Cons: poor oversite of agents

I have moved quite a few times, always corporate, and carrier packed. I do have quite bit of stuff, over 40,000 lbs. Using United (Mesa as origin agent, Suddith (Atl) as booking was a first, and last to be sure. I always have a little damage but this ...

Pros: Are slightly more negligent than malicious.
Cons: Dangerously unreliable, careless. Stonewall when caught in faults.

And purely on account of the severe negligance of both pickup and delivery. Im almost too sick to write this but here is at least enough of the gorey details to give fair warning. We have used them 2 previous times and had nearly no problems (a few ...

Pros: Customer service was very responsive. Movers on both end were wonderful!
Cons: It's not exactly cheap.

I recently completed a cross country move (NYC to San Diego) and used Victory Van Lines (the local NY agent for United). I had gotten quotes from 2 of the other large companies and the United Quote was the least expensive. I got them to give me a ...