Highest Rated Review by the Community
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Rated a Very Helpful Review by the Epinions community Oct 5, 2010
Pros: $20 a year with free long distance, call waiting, forwarding, and voicemail.
Cons: You cannot transfer your phone number, computer must be on, poor voice quality at times.
Summary: I've had the MagicJack for a little over a year now and I'm perfectly happy with it. I originally paid $50 for it and I recently paid another $20 for another year of service. That $20 includes Caller ID, Call Waiting, Voice mail, an unlisted ... read more
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Rated a Helpful Review by the Epinions community
Jun 15, 2012
Pros: Inexpensive service at a low price.
Reasonable quality and many features
Cons: Area code manditory for all calls, low volume, no customer or tech. telephone support.
Summary: First let me say that if you expect wire line (hardware phone service from your local telephone company) quality from this product, stop here, you are wasting your time.If your still reading this let me explain, The magicJack/plus works on a high ... read more
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Not Yet Rated by the Epinions community
Nov 12, 2011
Pros: What it claims it does well, within its limits.
Cons: Intrusive, slow startup & poor contact system.
Summary: It does what it's supposed to do and does it pretty well, providing you understand and account for its limitations. Overseas calling works as well as local, with the same limits. If you are security conscious and shut down your machine when you're not ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Oct 24, 2011
Pros: No need to have your PC running
Cons: Poor sound quality
Annoying beeping noises heard by callers on inbound calls
dropped calls
Summary: I have been a magicjack user for the past three years and overall I have been quite impressed with the original product which I travel with to both make and receive calls when visiting foreign countries. I was therefore very excited about the new ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Oct 9, 2011
Pros: Price, call quality
Cons: Installation, bad customer service/communication, block some phone numbers.
Summary: This is an updated edition of review I had posted two weeks previously. I am also upgrading the rating. I had been using the Magic Jack for about a year for occasional long distance calls and had good results. Call quality was very good on both ends, ... read more
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Not Yet Rated by the Epinions community
May 12, 2011
Pros: able to make a cheap phonecall
Cons: high risks of being ripped off.
Summary: The magicJack company always advertises “100% risk free, try before you buy” on their website. Misled by that false advertisement, I signed up a magicTalk preferred plan on May 12, 2011, paying about $30. However, after chatting with ... read more
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Rated a Helpful Review by the Epinions community
Mar 21, 2011
Pros: You gotta be kidding me right?
Cons: Everything sucked about this experience.
Summary: ***SORRY....COULDN'T GET THE FORMATTING TO ALIGN PROPERLY***Like many of you, I to saw the ads for Magic Jack flooding the tv networks. Seemed like a simple enough idea; plug it into the USB port, snap in your telephone cable at the other end and ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Nov 29, 2010
Pros: Cheap
Cons: Unreliable, frustrating and agravating device.
Summary: I've had the MagicJack for just about 3 years now. So I have a good amount of experience with this product. When I first got it, it was wonderful. Then steadily the service quality declined over the years rendering it just about useless. When ... read more
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Rated a Helpful Review by the Epinions community
Oct 11, 2010
Pros: Inexpensive, easy to install, good customer service.
Cons: The poor voice quality and having to leave on the pc.
Summary: In my never ending journey to save money, I got excited one day when my close buddy called and told me about Magic Jack. It sounded too good to be true so off I went to the web site. Very nicely done. From it, one would think this was the greatest ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Sep 9, 2010
Pros: NONE
Cons: Bad customer service, do not honour refund agreements & false/misleading advertising.
Summary: The whole experience has been a waste of time and stressful. We made the mistake of ordering this from BC, Canada - and discovered the three numbers of the prefix could not be local - which means all local people calling your number will have to ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Aug 30, 2010
Pros: it works pretty well, but with some glitches.
Cons: It's gonna break, just wait. HORRIBLE customer service, no help at all.
Summary: I won't bore you with the details, but suffice it to say that this company is awful. I contacted them about a problem with their product and they were completely unwilling to help. As mentioned in other reviews, there is no way to contact ... read more
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Rated a Very Helpful Review by the Epinions community
Jul 28, 2010
Pros: Price
Cons: CUSTOMER SERVICE, WARRANTY, PRODUCT PERFORMANCE
Summary: Have been in touch with their online "live chat" so many times I have lost count. Most of the "live chat" sessions run between 2 to 3 hours to correct my difficulties with connections.They are not in the US and will not give you a US phone ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Jul 4, 2010
Pros: Very good value!
Cons: Can't be used with Linux and Your computer needs to be running well.
Summary: Magic jack is great! It has received several awards for being the best product invention for several years in a row. Nobody can beat the price. The initial purchase covers the cost of the first year and it is only $19.95 per year ... read more
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Rated a Helpful Review by the Epinions community
May 23, 2010
Pros: No phone bills
Cons: None I can find
Summary: I heard about Magic Jack through all their TV infomercials. i put it in the back of my mind until the time came that I required a second line for a home-based business I and a friend have started. I checked out Comcast, Cavalier Telephone, ... read more
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Rated a Helpful Review by the Epinions community
May 10, 2010
Pros: Easy to setup and very inexpensive to operate.
Cons: Computer must be on all the time to use phone.
Summary: Magic jack is a great concept and you get phone service for a cheap price. It is simple and easy to setup, you simply unpack it and plug it into your USB jack on your computer and plug a phone into it. It will then automatically run a installation ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Feb 17, 2010
Pros: Inexpensive and easy setup
Cons: Limited local numbers, poor connection
Summary: I was fed up with paying 70 bucks a month just for regular land line service so I decided to give Magic Jack a try. So I go to Walmart and purchase the Magic Jack. I get home plug it in my laptop. Once I plugged it in my USB port the setup ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Feb 14, 2010
Pros: ez setup and use
Cons: poor call quality , alot of cutting in and out.
Summary: Somestimes it works ok , like some local calls .. but on long distance forget about it . of course it depends on your internet ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Jan 15, 2010
Pros: The set up is easy, a simple USB plug in device no problems whatsoever!
Cons: remember for the phone to work the computer has to be on!
Summary: About 2 weeks ago I ordered the magicJack from their web site (magicjack.com) $39.95 tax and very fast 2 day shipping.As my name implies; I live in Baja California, MX just across the street from a Radio Station's tower; my local TelNor ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Jan 6, 2010
Pros: Simple installation on Vista OS
Inexpensive
Good sound quality
Cons: Phone/Area codes with available number
No instructions
Summary: I needed home service to compliment my mobile phone but didn't wish to use an appliance (ie. Vonage, OOma) because I use wifi exclusively. I read reviews on MagicJack and dediced for the price I have nothing to lose and could always return it to ... read more
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Rated a Helpful Review by the Epinions community
Dec 26, 2009
Pros: About $700 per year savings in my case.
Cons: Requires internet and PC to be on 24/7.
Summary: We have used magicJack in place of a land line at home for the past year. I'll start by stating that I like it, my wife does not.When we considered the magicJack, we used it in conjunction with our home line for 30 days first during the ... read more
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