magicJack: PC to Phone Jack Reviews
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magicJack: PC to Phone Jack

48 ratings (46 Epinions reviews)
Epinions Product Rating: OK
5 stars
11
4 stars
8
3 stars
5
2 stars
8
1 star
14
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    Highest Rated Consumer Review by the Community

  • It's not perfect, but what do you expect for $20 a year.

    Oct 5, 2010 by
    Rated a Very Helpful Review
    Pros: $20 a year with free long distance, call waiting, forwarding, and voicemail.
    Cons: You cannot transfer your phone number, computer must be on, poor voice quality at times.

    Summary: I've had the MagicJack for a little over a year now and I'm perfectly happy with it.  I originally paid $50 for it and I recently paid another $20 for another year of service.  That $20 includes Caller ID, Call Waiting, Voice mail, an unlisted ... read more

  • Provides necessary Telephone Service at a Cheap price

    Jun 15, 2012 by
    Rated a Very Helpful Review
    Pros: Inexpensive service at a low price.
    Reasonable quality and many features
    Cons: Area code manditory for all calls, low volume, no customer or tech. telephone support.

    Summary: First let me say that if you expect wire line (hardware phone service from your local telephone company) quality from this product, stop here, you are wasting your time.If your still reading this let me explain, The magicJack/plus works on a high ... read more

  • MagicJack, the mixed blessing

    Nov 12, 2011 by
    Not yet rated.
    Pros: What it claims it does well, within its limits.
    Cons: Intrusive, slow startup & poor contact system.

    Summary: It does what it's supposed to do and does it pretty well, providing you understand and account for its limitations. Overseas calling works as well as local, with the same limits. If you are security conscious and shut down your machine when you're not ... read more

  • Magicjack plus more of a minus

    Oct 24, 2011 by
    Rated a Helpful Review
    Pros: No need to have your PC running
    Cons: Poor sound quality
    Annoying beeping noises heard by callers on inbound calls
    dropped calls

    Summary: I have been a magicjack user for the past three years and overall I have been quite impressed with the original product which I travel with to both make and receive calls when visiting foreign countries. I was therefore very excited about the new ... read more

  • Blocks conference call numbers

    Oct 9, 2011 by
    Rated a Helpful Review
    Pros: Price, call quality
    Cons: Installation, bad customer service/communication, block some phone numbers.

    Summary: This is an updated edition of review I had posted two weeks previously. I am also upgrading the rating. I had been using the Magic Jack for about a year for occasional long distance calls and had good results. Call quality was very good on both ends, ... read more

  • MagicJack is a rip off

    May 12, 2011 by
    Not yet rated.
    Pros: able to make a cheap phonecall
    Cons: high risks of being ripped off.

    Summary: The magicJack company always advertises “100% risk free, try before you buy” on their website. Misled by that false advertisement, I signed up a magicTalk preferred plan on May 12, 2011, paying about $30. However, after chatting with ... read more

  • Magic Jack = Magic Scam

    Mar 21, 2011 by
    Rated a Very Helpful Review
    Pros: You gotta be kidding me right?
    Cons: Everything sucked about this experience.

    Summary: ***SORRY....COULDN'T GET THE FORMATTING TO ALIGN PROPERLY***Like many of you, I to saw the ads for Magic Jack flooding the tv networks. Seemed like a simple enough idea; plug it into the USB port, snap in your telephone cable at the other end and ... read more

  • Not Reliable

    Nov 29, 2010 by
    Rated a Helpful Review
    Pros: Cheap
    Cons: Unreliable, frustrating and agravating device.

    Summary: I've had the MagicJack for just about 3 years now. So I have a good amount of experience with this product.  When I first got it, it was wonderful. Then steadily the service quality declined over the years rendering it just about useless. When ... read more

  • "Magic Jack, If You'd Only Work..."

    Oct 11, 2010 by
    Rated a Very Helpful Review
    Pros: Inexpensive, easy to install, good customer service.
    Cons: The poor voice quality and having to leave on the pc.

    Summary: In my never ending journey to save money, I got excited one day when my close buddy called and told me about Magic Jack. It sounded too good to be true so off I went to the web site. Very nicely done. From it, one would think this was the greatest ... read more

  • BEWARE of questionable business...

    Sep 9, 2010 by
    Rated a Helpful Review
    Pros: NONE
    Cons: Bad customer service, do not honour refund agreements & false/misleading advertising.

    Summary: The whole experience has been a waste of time and stressful.  We made the mistake of ordering this from BC, Canada - and discovered the three numbers of the prefix could not be local - which means all local people calling your number will have to ... read more

  • No Magic and All Jack is the best title I could think of...!

    Aug 30, 2010 by
    Rated a Helpful Review
    Pros: it works pretty well, but with some glitches.
    Cons: It's gonna break, just wait.  HORRIBLE customer service, no help at all.

    Summary: I won't bore you with the details, but suffice it to say that this company is awful.  I contacted them about a problem with their product and they were completely unwilling to help.  As mentioned in other reviews, there is no way to contact ... read more

  • unreliable connections: warranty useless

    Jul 28, 2010 by
    Rated a Very Helpful Review
    Pros: Price
    Cons: CUSTOMER SERVICE, WARRANTY, PRODUCT PERFORMANCE

    Summary: Have been in touch with their online "live chat" so many times I have lost count.  Most of the "live chat" sessions run between 2 to 3 hours to correct my difficulties with connections.They are not in the US and will not give you a US phone ... read more

  • I Love Magic Jack

    Jul 4, 2010 by
    Rated a Helpful Review
    Pros: Very good value!
    Cons: Can't be used with Linux and Your computer needs to be running well.

    Summary: Magic jack is great! It has received several  awards for being the best product invention for several years in a row. Nobody can beat the price. The initial purchase covers the cost of the first year and it is only $19.95 per year ... read more

  • GREAT!!

    May 23, 2010 by
    Rated a Very Helpful Review
    Pros: No phone bills
    Cons: None I can find

    Summary: I heard about Magic Jack through all their TV infomercials.  i put it in the back of my mind until the time came that I required a second line for a home-based business I and a friend have started.  I checked out Comcast, Cavalier Telephone, ... read more

  • Cheapest Phone Service

    May 10, 2010 by
    Rated a Very Helpful Review
    Pros: Easy to setup and very inexpensive to operate.
    Cons: Computer must be on all the time to use phone.

    Summary: Magic jack is a great concept and you get phone service for a cheap price. It is simple and easy to setup, you simply unpack it and plug it into your USB jack on your computer and plug a phone into it. It will then automatically run a installation ... read more

  • Not reliable enough for main line

    Feb 17, 2010 by
    Rated a Helpful Review
    Pros: Inexpensive and easy setup
    Cons: Limited local numbers, poor connection

    Summary: I was fed up with paying 70 bucks a month just for regular land line service so I decided to give Magic Jack a try. So I go to Walmart and purchase the Magic Jack. I get home plug it in my laptop. Once I plugged it in my USB port the setup ... read more

  • poor call quality - skip it

    Feb 14, 2010 by
    Rated a Helpful Review
    Pros: ez  setup and  use
    Cons: poor  call  quality ,  alot  of  cutting in and  out.

    Summary: Somestimes it  works  ok ,  like   some local  calls ..  but  on long  distance  forget  about it .   of   course it  depends on  your   internet  ... read more

  • magicJack - It works great for me in Baja.

    Jan 15, 2010 by
    Rated a Helpful Review
    Pros: The set up is easy, a simple USB plug in device  no problems whatsoever!
    Cons:  remember for the phone to work the computer has to be on! 

    Summary: About 2 weeks ago I ordered the magicJack from their web site (magicjack.com) $39.95 tax and very fast 2 day shipping.As my name implies; I live in Baja California, MX just across the street from a Radio Station's tower; my local TelNor ... read more

  • MagicJack works as advertise - CHEAP EASY GREAT

    Jan 6, 2010 by
    Rated a Helpful Review
    Pros: Simple installation on Vista OS
    Inexpensive
    Good sound quality
    Cons: Phone/Area codes with available number
    No instructions

    Summary: I needed home service to compliment my mobile phone but didn't wish to use an appliance (ie. Vonage, OOma) because I use wifi exclusively.  I read reviews on MagicJack and dediced for the price I have nothing to lose and could always return it to ... read more

  • magicJack - Economy over Quality or Just Value

    Dec 26, 2009 by
    Rated a Very Helpful Review
    Pros: About $700 per year savings in my case.
    Cons: Requires internet and PC to be on 24/7.

    Summary: We have used magicJack in place of a land line at home for the past year.  I'll start by stating that I like it, my wife does not.When we considered the magicJack, we used it in conjunction with our home line for 30 days first during the ... read more

Showing 1-20 of 46 reviews
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