Bissell 7901-1 ProHeat Cleaner

73 ratings (68 Epinions reviews)
Epinions Product Rating: Disappointing
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  • Like most Bissell products ...

    Feb 26, 2010 by
    Not yet rated.
    Pros: Easy to use, and effective, though strenuous, and likely to produce muscle aches.
    Cons: Ultra-fragile, like every other Bissell product of this type that I've used. 

    Summary: This one works just fine for a while, and then, like every other Bissell product, it breaks, resulting in a costly repair by, in my experience, an incompetent boob, who attempts to "Rube Goldberg" repair the thing because getting parts takes too ... read more

  • A "High Maintenance" Machine that Cleans

    Dec 30, 2008 by
    Rated a Very Helpful Review
    Pros: Cleans carpets very well; water heater; separate detergent dispenser
    Cons: Repair prone; needs lots of preventive maintenance; short time between fills; design of water tanks

    Summary: In the realm of describing certain members of the human species, I am sure you have heard of the term “high maintenance”.  In the world of carpet steam vacs, I would give that honor to this Bissell machine.  This is actually my ... read more

  • All-In-One Carpet and Upholstery Cleaner

    Jun 5, 2008 by
    Rated a Very Helpful Review
    Pros: ProHeat, attachment with a scrub brush, multiple clean settings, simple to use.
    Cons: Small water tank.

    Summary: I choose a light carpet when we built our house and with little kids it didn't stay clean for long. When I started looking for a carpet cleaner I wanted one with an attachment so I could do stairs, car upholstery, and individual spots as needed. I ... read more

  • Cheap in price and quality.

    Nov 18, 2007 by
    Rated a Very Helpful Review
    Pros: Cheap and works well if it is working.
    Cons: Leaky solution tank and prone to breakdown.

    Summary: We purchased our Bissell ProHeat carpet cleaner for a great deal at BigLots. We had poor experiences with this same exact cleaner which a friend let us borrow, however the low price bait and switched us into buying one. We purchased ... read more

  • Cleans well when new, Built to break Stay away!

    Sep 22, 2007 by
    Rated a Very Helpful Review
    Pros: Few and far between! Cleans well between repairs.
    Cons: Many and numerous! Something goes wrong every time you turn it on.

    Summary: I bought this thing thinking it was a good brand. Boy was I wrong! When you think of this brand name think of junk! If you are mechanically inclined and love to take things apart and fix them, this is the machine for you!!! This machine will ... read more

  • Leaks Leaks Leaks

    Sep 4, 2007 by
    Rated a Helpful Review
    Pros: CAN clean when it works, inexpensive, soap lasts a long time, looks nice
    Cons: Leaks, impossible to clean, clunky, difficult to dump water without making a mess

    Summary: This machine CAN do a good job and CAN make newer carpet look new again, but it's difficult to get to that point because the thing leaks like crazy. We had to pull out the soap dispenser and store it upside down to keep it from leaking all over the ... read more

  • One more horrible experience!

    Jun 13, 2007 by
    Rated a Very Helpful Review
    Pros: The machine cleaned well when it worked!
    Cons: Designed poorly! Reviews on this machine and the company haven't been favorable! Caveat Emptor!

    Summary: I bought this machine shortly after I had my carpet professionally cleaned. It was probably about 3 months before I opened the box and assembled it (that was difficult for me a little). The attachments fit onto the back which is a nuisance for someone ... read more

  • PIECE OF &^%#(*@ and then some.

    Mar 24, 2007 by
    Rated a Helpful Review
    Pros: Um... uh,uummmm.... it has wheels.
    Cons: Shreds carpet, doesn't work, dumps dirty water.

    Summary: I purchase this unit just two nights ago and used it last night for spring cleaning. There were a couple teeney pee stains from run off from my tiny little 4 lb. doggie's potty paper, and the usual dust accumulation... so rather than fork up $$$ for ... read more

  • Very Unpleasant Experience

    Feb 4, 2007 by
    Rated a Very Helpful Review
    Pros: When it works, it works good. Quick and cleans nicely.
    Cons: Once it clogs, it never works right again because it's almost impossible to clean.

    Summary: Both my parents and myself have one of these units, I was given one for Christmas. I have a dog which sheds quite a bit, and no matter how much vacuuming I do, some hair is always in the carpet. Unfortunately, when this cleaner gets clogged, it never ... read more

  • Exercise and Clean Carpets

    Jun 3, 2006 by
    Rated a Very Helpful Review
    Pros: Cleans carpets well, heated water.
    Cons: Weight, small tank capacity, leaves behind lint.

    Summary: My wife and I were looking for a good carpet cleaner after spending about $100 on a professional cleaning. We had tried a hoover that my mother had, which I found to be small hassle due to the water container. It was somewhat cumbersome to replace when ... read more

  • You have to work hard at this one.

    Apr 30, 2006 by
    Rated a Very Helpful Review
    Pros: Nice try, new concept,
    Cons: Not hot enough, only can work well on new carpet, clogs up. plastic parts.

    Summary: Ever wish that these companies that make these products would think about the consumer first before they think about making money. They only have one thing in mind and that is taking your money. Well, while this product is very nice and looks like it ... read more

  • This'll Get The Spots and Stains Out - No Problems Yet For Us...

    Feb 14, 2006 by
    Rated a Very Helpful Review
    Pros: Reliable, good heating power, nice powerful brushes, many attachments included, competitively priced.
    Cons: Too large for stairs.

    Summary: I live in a house with little carpeting. Most of our flooring is covered by hardwood, ceramic, or laminate products. Only the stairways and landings and a small portion of our basement is covered with carpet. BUT, with 2 kids, 3 cats, a messy husband ... read more

  • Great at first....then it goes DOWNHILL FAST

    Oct 29, 2005 by
    Rated a Very Helpful Review
    Pros: Suction seems to be good, cleans decently.
    Cons: Doesn't seem to work after 3 cleanings; leaves large piles of carpet fibers.

    Summary: I bought this cleaner about 2 years ago. I probably used it 3 times w/in the last 2 years. I just recently used the Turbo brush attachment to clean my furniture (3 dogs can really do some damage). I was satisfied with how clean it got the furniture; ... read more

  • Fell Apart During Fourth Use - and it's out of warranty!

    Jul 10, 2005 by
    Rated a Helpful Review
    Pros: Excellent performance when it worked.
    Cons: Disintegrated beyond repair on 4th use. Lousy warranty.

    Summary: This unit is also sold at Wal-Mart as Model 8910 - it's the identical machine. Having two dogs, I clean my carpets three times a year, besides vacuuming at least twice a week. During its fourth use (15 months old ... and of course, the warranty is ... read more

  • Another unsatisfied Bissell customer

    May 18, 2005 by
    Rated a Very Helpful Review
    Pros: Price point seems right, especially the package marketed at Costco. Right features.
    Cons: Obviously design and/or manufacturing flaws. Broke after only three uses. Warranty questionable.

    Summary: I purchased the 7901-6 model at Costco back in 2004 and only used it a couple of times for cleaning one of our home's heavy traffic areas. The machine did a good job both times. However, recently, I used the machine on some upholstery and while it did a ... read more

  • First generation pro heat extractor from Bissel.

    Sep 10, 2004 by
    Rated a Helpful Review
    Pros: Its nicely styled. Hose brush attachments worked well, when it worked
    Cons: motor/pump/floating brush roller mechanism.mediocre cleaning

    Summary: First generation pro heat clear view extractor from Bissel. What a nightmare-. I do not recommend anyone purchasing this machine. This machine is plagued with mechanical problems stemming from its mechanical layout forward. We purchased this machine ... read more

  • Back in the box. Back to the store.

    Jul 5, 2004 by
    Rated a Helpful Review
    Pros: Full sized solutions were included.
    Cons: The Bissell broke on me twice! The unit is very heavy, vague instructions.

    Summary: If you are thinking about purchasing this model, make sure that you purchase it from somewhere that has a good return policy. Also, make sure that you keep the boxes and manuals! I purchased mine from Costco, and went through TWO before I called it ... read more

  • Bissell ProHeat Scotchgard 7901-1 Does the job...

    Mar 20, 2004 by
    Rated a Very Helpful Review
    Pros: It Really works! Spots included!
    Cons: A little heavy and bulky to get up the stairs.

    Summary: I purchased the Bissell Proheat from our local Costco for $199, which is about average for price but it does come packed with extra goodies, Costco Style. Three bottles of Scotchguard, a sample bottle of cleaner and all the attachments. Even an extra ... read more

  • Some things you won't like...

    Dec 16, 2003 by
    Rated a Very Helpful Review
    Pros: Good suction.
    Cons: Cheap construction, Leaks, Cord and Hose get tangled.

    Summary: I purchased the cleaner at Best Buy, on sale for $175. At the time I purchased the unit, there was a Bissell mail-in rebate for a free Turbo-brush. OK, here are the problems with the unit (according to me): 1) You need to turn on the cleaner on ... read more

  • WHO SAID CARPET CLEANING WAS A CHORE? Itís not with the Bissell ProHeat.

    Oct 26, 2003 by
    Rated a Very Helpful Review
    Pros: Great cleaning power and easy to use. Great features.
    Cons: None yet (Iím always skeptical. This cleaner is too good to be true.)

    Summary: I was forced to purchase a new carpet cleaner when mine puked. I was in the middle of cleaning a bank repo (very dirty) when my Dirt Devil sprung a leak. The seal on the clean water tank let loose and I was unable to finish my job. So, my mission was ... read more

  • Great carpet cleaner with some quirks

    Sep 24, 2003 by
    Rated a Very Helpful Review
    Pros: Cleans medium height carpet and rugs very well and quickly.
    Cons: Is heavy and brush is prone to break down unless carpet is prepped beforehand.

    Summary: I bought the Bissell ProHeat™ Protechģ 7920 at Costco, hoping it would work sufficiently well to avoid renting a cleaner or calling a pro. We have three pets, a Scottie and two shorthaired cats, and raising the Scottie from a pup produced the usual ... read more

  • I will NEVER pay a professional carpet cleaner again!

    Nov 26, 2002 by
    Rated a Very Helpful Review
    Pros: Cleans really well, dries very fast, very easy to use.
    Cons: Tank does need to be refilled during cleaning.

    Summary: I purchased this cleaner at Costco on sale for $229, which also included a separate Bissell Steam 'n Clean II. It's a great value--especially considering that it costs $400 to have my entire home professionally cleaned! This machine will pay for itself ... read more

  • Express Customer Reviews

  • Failed after 6 months of use.

    Mar 13, 2010 by
    Not rated yet
    Pros: The hot water feature is nice.
    The suction is good as well.
    Cons: - Unreliable, Failed after 6 months of use.
    - High price.

    Summary: At first we were happy with the performance of this cleaner. After 6 months the unit would not pump any water. After replacing the pump and solenoids it is still not working. Checked all hoses and nozels as well. We're very disapointed and will have ... read more

  • tiredof fixing

    Nov 17, 2008 by
    Not rated yet
    Pros: No Pros. Bissell make junk
    Cons: Main housing broke and almost impossible to repair.

    Summary: Have/Had a Bissell Proheat 7901 Carpet Shampooer. This is the most unreliable machine we have ever owned. After 2 replacements from the store of purchase the third shampooer now has a new home in the dumpster.The first 2 shampooers had ... read more

  • Piece of junk - the soap dispenser continues to malfunction

    Jan 26, 2008 by
    Not rated yet
    Pros: When it works, it works well.
    Cons: They have a serious problem with the liquid dispensing mechanism.

    Summary: I returned my first one last night - after using it only 4-5 times the liquid soap dispenser stopped working (no heated soapy water....); at that point it is just a noise-maker. I returned it, and very interestingly while I was at the return counter ... read more

  • broke after two years

    Jan 2, 2008 by
    Not rated yet
    Pros: Cleans wells
    Cons: Hard to operate. Cheap plastics.

    Summary: I am shopping for a new one. Very cheap construction. Hard to operate. If it works, it cleans well. Short cord. The tool/floor dial's flap at the junction where it is the weakest. ... read more

  • Bissell Won't Fess Up

    Aug 16, 2007 by
    Rated Show
    Pros: Works great when new for about 1 1/2-2 gallons of cleaner.
    Cons: Junky expensive pump thats not rebuildable, difficult to clean or work on the machine.

    Summary: The entire two issues with this carpet cleaner is a cheap junky pump that must be replaced every 1 1/2-2 gallons of liquid cleaner and difficulty in cleaning the unit itself. I am about to purchase my 5th pump @ $40.00 a pop in three years. They are not ... read more

  • Piece of crap

    Jun 26, 2007 by
    Rated Show
    Pros: None.
    Cons: Complete waste of money and time.

    Summary: I agree with most of the other negative reviews of this product. It DOES stop spraying after only a few uses, and it is impossible to get to the heart of the machine without completely disassembling the unit. The bladder tank is weak and rips easily. ... read more

  • Garbage

    Jun 21, 2007 by
    Rated Show
    Pros: Works well, when it works
    Cons: EXTREMELY heavy, clunky, unreliable, and cheaply made.

    Summary: This cleaner worked well for about the first or second time I used it. After that, it clogged constantly, even after a thorough cleaning with a Dyson vac. It is nearly impossible to disassemble to clean it out properly without practically rebuilding ... read more

  • Piece of Junk

    May 31, 2007 by
    Rated Show
    Pros: Does a good job of cleaning when it works.
    Cons: It won't work for long.

    Summary: I went through two (2) of these Proheat machines (7900x series) in 3 years. After the first one broke (because of cheap plastic parts that are prone to cracking and breaking), I was stupid enough to buy another one. I've already spent over $100 in ... read more

  • Underpowered

    May 24, 2007 by
    Rated Show
    Pros: I like how it heats the water.
    Cons: Left carpet flooded and unclean.

    Summary: After struggling with this carpet shampooer I eventually returned it to walmart and got the Hoover F906 for $20 less than I paid for this one. After using the Hoover on the area I cleaned with the bissell I saw a big difference and the carpet was much ... read more

  • Disappointing.

    Apr 2, 2007 by
    Rated Show
    Pros: Saves on the cost of renting a carpet cleaner.
    Cons: Heavy, messy, awkward to use, cleaning solutions are expensive, plastic parts.

    Summary: I have used my Bissell ProHeat only a few times. The last time, it was to clean the carpets in an apartment I was moving out of. I cleaned up the machine afterwards and then didn't use it again for more than two years. It now won't spray. Overall, I ... read more

  • left stains on carpet

    Mar 16, 2007 by
    Rated Show
    Pros: comes in a box
    Cons: caused stains instead of removing them

    Summary: I purchased the Bissell Proheat 2X and my first full use of the carpet cleaner left red-orange stains on my carpet from the brushes. Now my carpet is worse than it was. I wish I had never bought this Bissell. Bissell will not cover the damage it ... read more

  • Okay

    Mar 15, 2007 by
    Rated Show
    Pros: has never plugged up
    Cons: uses too much soap

    Summary: We've used it for 4 years without trouble. I use it outside for cleaning car carpets and get it very dirty, but usually use the garden hose to clean the brush area afterward. Parts in that area definitely need cleaning and occasional disassembly for ... read more


    Mar 10, 2007 by
    Rated Show
    Pros: None!
    Cons: Junk, don't waste your hard earned money on this product.

    Summary: We bought this machine based on the name which has been around a while. We used this carpet cleaner only three times ( THAT'S RIGHT ONLY THREE TIMES) when the cheap plastic gear fell apart on the rotating brush. When we looked at the problem we were ... read more

  • Cheaply made, and not easy to get to work right.

    Jan 22, 2007 by
    Not rated yet
    Pros: none.
    Cons: the whole thing is a con.

    Summary: I received this carpet cleaner as a gift from my husband, set it up, used it through one tank, was in love.. worked great. Went to change the water, started it back up and it wouldn't spray or suck up water. We checked through EVERYTHING to make sure ... read more

  • Junk

    Jan 21, 2007 by
    Rated Show
    Pros: Cleans carpet well. Easy to operate
    Cons: Plastic junk parts. SmartMix bottle won't hold cleaning fluid. Pump has several problems.

    Summary: Nothing but problems ever since I bought it! First, the plastic pump inside broke. Then the belt broke. Now the SmartMix bottle won't hold the solution. It leaks out. I can only run the machine for a matter of minutes before the solution is empty. ... read more


    Jan 19, 2007 by
    Rated Show


  • Not worth the aggravation

    Nov 18, 2006 by
    Rated Show
    Pros: Looks nice, tank system is easy to fill and empty.
    Cons: Cheap shoddy design. Not designed to last and it doesn't.

    Summary: It looked good on the shelf and the brand name seemed to indicate quality. It worked adequately - not great, just adequately for about 6 months. It's been nothing but problems since; primary problem is the pumping system which is made of cheap plastic. ... read more

  • Bissell 7901-1 ProHeat steamer vacuum

    Jun 24, 2006 by
    Rated Show
    Pros: Does a very good cleaning job, I would buy another one.
    Cons: Little heavy not bad. Only complaint is the bissell soap smell gets old.

    Summary: I bought this Bissell 7901-1 ProHeat vacuum. And does a very good job. I have a off white carpet that was new about 2 years ago. Since then the carpet had gotten very dirty, So I decided to get the bissell steam vacuum. After doing my carpet it looks ... read more

  • An expensive piece of junk

    Jun 18, 2006 by
    Not rated yet
    Pros: Works well the first time
    Cons: After that, good luck...

    Summary: I have now purchased two Bissell cleaners, spent almost $500, not to mention replacement parts. There is just no way to fix "stupid". If you looked up the words "poor engineering" in the dictionary, you would find a picture of the Bissell 7901 Pro ... read more

  • Have dogs, need cleaner

    Jun 9, 2006 by
    Rated Show
    Pros: Could see dirty water; spinner indicating out of water/solution; easy to push
    Cons: No carry handle; heavy; no steam; eats carpet at surface transition; directions not informative

    Summary: Read the reviews and were all over the spectrum, so purchased at WalMart on one persons advice that I could return if developed a failure. It did pick up dirt and dog hairs, but wasn't the greatest job for the price. Lots of parts cleaning to ensure no ... read more

  • Not worth the aggravation..go rent one.

    May 8, 2006 by
    Rated Show
    Pros: Lightweight, easy on your back.
    Cons: Plastic breaks easily and sprayer malfunctions so often its not worth the frustration.

    Summary: Poorly designed. You must keep it immaculately clean or it will clog and stop working. Even if you clean it after every use it will still stop working after about 6 months. I had to take it all apart and fenagle with the sprayer hoses. Works terrible ... read more

  • Bissell Pro Heat 8910

    Apr 29, 2006 by
    Rated Show
    Pros: Does clean well
    Cons: Workmanship/quality lacks all Plastic mechanism insides.

    Summary: Product does not have quality in mind with workmanship. Quantity seems to be BISSELLS slogan. Asked for schematics to repair Smart? Dial and was told I have to take it to a repair shop, that for consumers safety they do not supply them for inner parts ... read more

  • Poorly built unit

    Apr 24, 2006 by
    Rated Show
    Pros: Cleaned well when new.
    Cons: Breaks down continuously.

    Summary: I've had this unit for two years and hardly used it. It initially worked well. Now things keep breaking. First it was the hand held brush (poor design, cannot hold up to any scrubbing pressure), then the vacuum flow diverter broke disabling the hand ... read more

  • Piece of Junk Broke In Less Than A Year

    Apr 8, 2006 by
    Rated Show
    Pros: You get about 2-3 good carpet cleanings. Worth $200? I think not.
    Cons: Junk Junk Junk. Do not buy, trust me you'll be sorry.

    Summary: Piece of junk. Belt went out after a few uses (apparent after it stopped dispensing water). Replaced belt and after a few more times stopped dispensing soap. Worked well the first few times but like another reviewer noted goes down hill quickly. I ... read more

  • bissell is junk. wont spray

    Mar 6, 2006 by
    Rated Show
    Pros: cheap
    Cons: cheap

    Summary: bought it new at home depot. it worked well for a while but the plastic washer end on the belt drive broke ,then spray wont ... read more

  • extremely satisfied customer

    Dec 18, 2005 by
    Rated Show
    Pros: Deep cleans old and new stains, easy to use, does have a long cord.
    Cons: Does leave carpet fibers and is hard to clean stairs.

    Summary: I recently bought a bissell proheat having three kids and a dog can really test any product.I repeatedly rented carpet machines from hardware stores.Let me tell you in my opinion, this cleans better than any rented machine.I believe the heat has alot to ... read more

  • Mine is going back to Costco!

    Dec 5, 2005 by
    Rated Show
    Pros: Carpets did 'look' clean.
    Cons: Too much water left in carpet....poor powerhead suction.

    Summary: I bought my Bissell ProHeat cleaner only a week ago and after using it for the first time tonight, am having problems with it already! It seems like I went though many tanks of water, and got only minimal amounts of dirty water back. There is very little ... read more

  • Avoid this at all cost!

    Nov 24, 2005 by
    Rated Show
    Pros: last 2 years if lucky
    Cons: major mechanical failures are in the near future of this product

    Summary: This steam cleaner is of the poorest quality. We had ours for 2 years and during the first year the filter mechanism on the water carrier kept getting stuck. We had to keep taking out the water carrier and clean out the filter in order to get it to run ... read more

  • clearly defective

    Oct 16, 2005 by
    Rated Show
    Pros: none that I know of
    Cons: leaking water bladder/no carrying handle

    Summary: Here's a new one..... just purchased this model; after first use went to empty the dirty water and realized that there was dirty water in the clean water bladder - making the whole operation one waste of time! Also, unlike my former Hoover, there's no ... read more

  • Bissel Pro Heat Carpet Cleaner

    May 5, 2005 by
    Rated Show
    Pros: Works great when it's not broken.
    Cons: Would not recommend. Waste of money.

    Summary: I bought the cleaner at Linens and Things. Worked great the first 3 times I used it, then it stopped spraying. Return it and got another one. Used the new one 4 times and it stopped spraying. Called Bissel they had me switch the rubber gaskets, that did ... read more

  • Bissell Pro-heat

    Apr 29, 2005 by
    Rated Show
    Pros: nothing, because it doesnt work
    Cons: wasted a bunch of money with more clutter

    Summary: I bought the Bissell Pro-heat and used it once. The 2nd time I tried to use it there was no water coming out of the sprayer. The line doesn't appear to be clogged, so not sure what to do. Now I have an appliance taking up space, and it's time to do the ... read more

  • Bissell steam pro carpet cleaning machine

    Mar 30, 2005 by
    Rated Show
    Pros: There are no pros to this product. It's a cheaply made product.
    Cons: Very expensive product that does not operate effectively and frequently breaks down.

    Summary: Do not buy this product. This is a serious piece of junk. It will perform for about 6 months and thereafter breakdown to the extent of you wishing you had never heard of the name Bissell. Customer service is geared to double talking you and, hopefully, ... read more

  • Works great when it will run. Don't count on the soap dispenser, it doesn't work.

    Jan 1, 2005 by
    Rated Show
    Pros: great suction, ease of mobility
    Cons: Tools won't stay on machine, always looking for them. Machine leaks when off for refill.

    Summary: My machine is two years old and while cleaning carpet yesterday, a black greasy substance and metal shavings spewed out of the bottem of the machine. As it is a holiday, Dec 31, I will not be able to get a professional out to care for the mess and ... read more

  • HORRIBLE design. Do NOT buy this piece of crap.

    Dec 24, 2004 by
    Rated Show
    Pros: None
    Cons: Seems like it was designed by blind, drunken monkeys.

    Summary: After several years of using a Hoover SteamVac, I bought this Bissell at Costco. When I first brought it home, my wife complained about it constantly. I thought that she was just exagerating until I started using it too. This thing is so poorly ... read more

  • Don't buy one of these if you have any stairs

    Dec 17, 2004 by
    Rated Show
    Pros: Once you get it in position, it does actually clean reasonably well.
    Cons: Insufficient attention to design detail

    Summary: I can only assume that the designer of this masterpiece either never cleans themselves, or has a single story abode. The nicely tapered handle may look cool and modern but try carrying one up a flight of stairs. The only way to do this single handed, is ... read more

  • Don't buy it!!

    Dec 7, 2004 by
    Rated Show
    Pros: Poorly designed shampoo dispenser. It doesn't heat the water that much.
    Cons: it does get the carpet clean.

    Summary: I bought this cleaner about 8 months ago. First, the shampoo tank is poorly designed. The cap is so hard to get on just right but if you don't get it on right it will leak out ALL your shampoo in one place. It now takes me about 15 min and several tries ... read more

  • Do Not Buy

    Nov 23, 2004 by
    Rated Show
    Pros: None
    Cons: Spray last for 1 cleaning then will no longer spray solution

    Summary: I bought the Bissell because I had heard some good things about it. I brought it home and cleaned the downstairs with it. It worked very well. I then came back one week later to clean the upstairs and then unit would not spray solution onto the carpet. I ... read more

  • Great carpet cleaner

    Oct 18, 2004 by
    Rated Show
    Pros: Great at getting old stains out. It heats the water, so stains come out faster.
    Cons: It is a little heavy, but no more than expected for a carpet cleaner.

    Summary: I have had this vacum for 3 months now and haven't had any problems with it so far. I have 2 dogs, a new puppy and 2 kids. It gets everything out of the carpet. Believe me, I've had to use it to clean up ... read more

  • Bissell ProHeat Plus - AVOID

    Oct 7, 2004 by
    Rated Show
    Pros: Cleans well when it works.
    Cons: Prone to clogging. Customer service gave me the run around.

    Summary: I have had the extreme agony of putting my unit in for repairs 3 times (!)for the same problem even though I used it a total of 6 times in 3 years. The repair folks said it was my fault that the heater hose became plugged while in storage because I ... read more

  • Had to return this pile of crap THREE times!!!!

    Sep 25, 2004 by
    Rated Show
    Pros: Works great when it functions properly.
    Cons: Very poor quality.

    Summary: I purchased this unit at our local Costco. It seemed like a great deal for the price and all the extras in the box. My first unit worked great....for about a month. Then the dumb thing stopped spraying. Luckily, Costco will take back just about ... read more

  • Bissell "WE MEAN DISASTER"

    Aug 27, 2004 by
    Rated Show
    Pros: Styling and heated cleaning
    Cons: One tank for dirty and clean water, awful when emptying/refilling. Poor designed detergent tank leaks!

    Summary: The machine is awful. CHEAP, CHEAP, CHEAP! Second Bissell steam cleaner and both were headaches! Design flaws up the waazoo. It leaked a whole $10 bottle of detergent through a rubber gasket. It got thrown across the room where it flipped and landed ... read more

  • Do not buy this cleaner!!!

    Aug 26, 2004 by
    Rated Show
    Pros: It picks up water good
    Cons: It stops spraying after one or two uses

    Summary: I have now had two of these steam cleaners. The first one was used twice, and when I went to use it the third time, it would not spray water. I had just moved, so I thought it might have gotten damaged in the move. So, I bought another one - same ... read more

  • All Heaters come on down

    Apr 28, 2004 by
    Rated Show
    Pros: None
    Cons: Heater clogs, cheap plastic construction breaks.

    Summary: WHile this carpter cleaner works about the same as the others out there, like Hoover, and Eureka. It has a big flaw, the Heaters clog to easy. In fact Bissel will warranty repair all the heaters even if they are out of warrant. I would stear clear of ... read more

  • Worked well while it lasted

    Apr 16, 2004 by
    Rated Show
    Pros: Cleans well; easy to use
    Cons: Not durable. Plastic parts broke in about a year and could not be repaired.

    Summary: I purchased this product a little over a year ago and used it often. It had a few quirks but cleaned really well until the plastic piece that holds the chassis onto the wheel base broke (basically, the bottom fell off). I took it to a repair shop and it ... read more

  • It works, BUT...

    Apr 2, 2004 by
    Rated Show
    Pros: Works as advertised - really cleans well and is easy to use.
    Cons: Design flaws cause major problems if you aren't careful. Sprayer gets plugged up easily.

    Summary: This unit works as advertised -WHEN IT WORKS. There appear to be some design flaws though you need to be very careful about; If you have the cleaner upright and are using the hand cleaner, the floor brush continues to spin and it will eventually melt the ... read more

  • This machine is a wonder!

    Nov 29, 2003 by
    Rated Show
    Pros: Machine has big wheels; makes it easier to move around; also a long cord.
    Cons: Having to fill/empty the water tank is the worst thing about this cleaner.

    Summary: After searching for a great carpet cleaner at a bargain price, I found this Bissell Pro Heat at This machine works great! I will never have to borrow another carpet cleaner and never have to pay someone else do to a half-decent job again. ... read more

Showing 1-68 of 68 reviews

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