Dacor DMT2420S 1200 Watts Microwave Oven Reviews

Dacor DMT2420S 1200 Watts Microwave Oven

27 ratings (26 Epinions reviews)
Epinions Product Rating: Disappointing
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    Highest Rated Consumer Review by the Community

  • Don Not Buy This Model

    Apr 15, 2007 by
    Rated a Very Helpful Review
    Pros: The stainless look is nice, good size and has some nice features and settings.
    Cons: Touch pad goes out within two years and is expensive to repair.

    Summary: This was an expensive microwave oven -- over $400. Shortly after the warranty one year period ended, the touch pad started to flicker. However, the oven continued to work. At about two years, the touch pad went completely dark and nothing would work. ... read more

  • dead microwave in 18 months

    Apr 29, 2010 by
    Not yet rated.
    Pros: Beautiful appliances
    Cons: horrific customer service and life of microwave

    Summary:   It is very unfortunate that in this day and age that DACOR has such poor expectations of its own products and hires individuals that do not understand the concept of customer retention or satisfaction. Not to bring too much importance to our ... read more

  • Sharp/Dacor no more

    Nov 27, 2006 by
    Rated a Helpful Review
    Pros: Great popcorn maker...while it works.
    Cons: Over priced, and unreliable. Shame on Sharp and DACOR!

    Summary: I bought the DMT2420 from an online retailer in July of 2005 to complement our other stainless appliances in the kitchen. I liked the large touch screen even though it put out way too much light at night and there was no way to dim it. It worked fine ... read more

  • Express Customer Reviews

  • Not Dependable

    Sep 7, 2009 by
    Rated Show
    Pros: (When working)...cooked food quickly.  Popcorn auto sensor was great.  Touchpad looked hi-tech.
    Cons: Died after 1 & 1/2 years of use.  Too expensive.

    Summary: My experience was the same a everyone else.  Mine died after a year and a half.  I replaced it with a Panasonic Inverter microwave (model NN-SD978SS) at a fraction of the cost of the Dacor and could not be happier.  Save your money ... read more

  • Don't buy Dacor!!!!

    Dec 26, 2008 by
    Not rated yet
    Pros: None
    Cons: Everything.  Customer Service sucks the products all suck. 

    Summary: I spent $20,000 to outfit my kitchen with all Dacor appliances and one by one they all failed in a short time.  Save your money. Dacor is ... read more

  • Simple Bulb Replacement Takes a Service Call

    Nov 27, 2008 by
    Rated Show
    Pros: Looks nice
    Cons: Light bulb quick to burn out, difficult to replace

    Summary: The light stopped coming on right after the warranty expired. To replace the bulb, the local shop wanted $90 for a minimum service call.  There is one post online about replacing the bulb which is (1) Cryptic, and (2) sounds like you have to remove ... read more

  • How does Dacor get away with selling this overpriced garbage of a microwave!!!!!

    Oct 2, 2008 by
    Rated Show
    Pros:

    The stainless is attractive and matches the Dacor oven set well.


    Cons:

    It is absolutely not worth the price or the effort to mount in cabinet!


    Summary: classic horrible product story- overpriced, fails with known defect in short period of time, and the maker does'nt stand behind the product.I also bought this Dacor microwave to match my ovens, thought the company had a good reputation for ... read more

  • The Worst!

    Sep 25, 2008 by
    Rated Show
    Pros: Looks nice in kitchen. Fun graphics on display screeen.
    Cons: Didn't last long for such an expensive product. Needed costly repairs.

    Summary: I have owned this model (DMT2420) for four years. After one year the key pad broke and had to be replaced. Now it just erupted in sparks and burned up inside. I had to pay a repairman for a service call to be told it can't be fixed. I am sure I can find ... read more

  • Do Not Buy this Product

    Jan 25, 2008 by
    Rated Show
    Pros: Microwave looks Great, Gets your Food hot, Sensor works fine, nice buttons , Cool Touchscreen.
    Cons: Brand New barely used the touchscreen burnt out a few months after the warranty expired.

    Summary: The Dacor DMT2420 is a great looking machine, Stainless steel, nice buttons and a really cool touchscreen . The microwave worked great the few times ( 15 - 20 times ) that I used it. Unfortunately the last time I used it, it was out of warranty and ... read more

  • Dacor DMT2420 Suffers Early Death

    Jan 4, 2008 by
    Rated Show
    Pros: Looks pretty
    Cons: Unreliable and prone to early failure.

    Summary: We bought a Dacor DMT2420 microwave after the appliance store told us this was a quality reliable product. He lied! The rotating tray does not seat properly in its spindle. Rust appears inside the units along the stainless steal seams within twelve ... read more

  • A pig dressed in a Stainless steel dress

    Dec 11, 2007 by
    Rated Show
    Pros: Looks nice
    Cons: The list of cons is too long . Don't even think about buying one .

    Summary: Unit looks terrific .Had two of these boat anchors because that is what fit in our appliance stack . Last one sent to its final resting place , the dump , after a short but defect filled life . Two touch pads ,new lights new motor but no help from the ... read more

  • BEWARE!! DO NOT BUY!!

    Dec 9, 2007 by
    Rated Show
    Pros: none
    Cons: everything

    Summary: We moved into a new home with a new Dacor DMT 2420ss. Within a year it started making funny noises and touch pad would not work. Dealer gave us a new one. After about 13 months a lightning storm erupted inside the micrwave and blew up (very scary). After ... read more

  • Dacor Microwave DMT2420 made by Sharp

    Dec 1, 2007 by
    Rated Show
    Pros: Nice Looking
    Cons: Not made to last more than 2 years

    Summary: After 18 months the touchpad stopped working...it went from flashing all the time to a black screen. It also fills up with smoke now so I am afraid to use it. Paid $500 for High End Junk made by Sharp with the Dacor Name. Just a matter of time before ... read more

  • Dacor DMT2420 Microwave Bad Product

    Nov 29, 2007 by
    Rated Show
    Pros: Microwave makes things hot
    Cons: Very poor reliability. Dacor does not stand behind product. Avoid at all costs!

    Summary: Dacor DMT2420 microwave is a product that should be avoided. As others have reported the touchpad fails after about one year of use, typically just after the product is out of warranty. As it is a built-in you are stuck either replacing the entire wall ... read more

  • Dacor does not stand behind its product

    Oct 24, 2007 by
    Rated Show
    Pros: Maybe it looks nice???
    Cons: Poor quality; expensive replacement and/or repair;poor reliability.

    Summary: We purchased a Dacor microwave to match our Dacor stovetop/oven. About 6 mos later the touch pad stopped working; the pad was replaced and 1 year later the touch pad again stopped working. It is no longer under warranty and the cost for the part is $348 ... read more

  • Beware of www.microwavedisplay.com.

    Sep 24, 2007 by
    Not rated yet
    Pros: n/a
    Cons: n/a

    Summary: Beware of www.microwavedisplay.com. I sent $$ via paypal for a replacement part, then never received a response to many emails and phone calls. I note that site no longer accepts paypal. ... read more

  • Regretting Our Choice!

    May 5, 2007 by
    Rated Show
    Pros: Attractive looks and features
    Cons: Poor long-term performance. Replacement parts too expensive and hard to find.

    Summary: Our Dacor DMT2420SS was a mistake. We purchased it because of its contemporary design and its many features. However, just after the warranty, the digital touch pad burnt out. After a little research, it turns out the digital pad part will cost over ... read more

  • Dacor Microwave - Avoid it

    Dec 22, 2006 by
    Rated Show
    Pros: Design
    Cons: Reliability - none!

    Summary: I owned a Dacor DM024S until today when it was thrown to the garbage. I paid $450 because it looked good and to match other appliances. Within 1+ year (just outside of warranty) the microwave element broke and I spent $250 to fix it. Soon after, the ... read more

  • Never again!

    Sep 30, 2006 by
    Rated Show
    Pros: Can't think of any
    Cons: Extremely loud, cooks very hot, way too expensive for what you get

    Summary: It's impossible to follow a recipe because it cooks so hot. I have to decrease time/temp by 20-25% to get it to cook correctly. The sensor sometimes works and sometimes doesn't. The microwave is obnoxiously loud. We've had warranty people out four ... read more

  • expensive and unreliable

    Sep 26, 2006 by
    Rated Show
    Pros: looks good heats very well
    Cons: unreliable expensive

    Summary: Microwave heats great with the 1200 watts. The sensing feature doesn't appear to work at all. Use it to warm coffee and it will happily boil away half of it. Also has built in menus, which we've never tried. The stainless look is great and our wall ... read more

Showing 1-20 of 26 reviews
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