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Good unit - inferior software
by jets727 ,Aug 10 '04
Pros: Nice sound Cons: Garbage software; the ear buds are cheap; the Belkin case is a ripoff.
Got off to a good start with unit. Arrived in a few days. The product shipped with Music match 8.1. Very intuitive.
I was prompted to upgrade to V. 8.2. That's where the problems began. Dell has "known issues" with this version. I can't transfer music, I got a blue screen. Even the drag and drop doesn't work.
The tech support in India agree there is a problem - but NO SOLUTION!
So, buyer beware!
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Unreliable
by gordjohn ,Mar 05 '05
Pros: Cheap, easy interface, good sound Cons: Unreliable, Musicmatch
Dell has great customer service, which is fortunate, since I went through 3 of these. The biggest issues are system crashes, which happen an average of twice every 30 minutes. Now that my warranty is done, I'm off to buy something that's more reliable.
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