Highest Rated Review by the Community
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Rated a Very Helpful Review by the Epinions community Aug 25, 2004
Pros: Nice styling. Good front panel controls. No center agitator. Uses minimal water.
Cons: Questionable washing quality. Load tangles from wash action. Needs option for more water.
Summary: I had been keeping an eye on the Neptune Washer for a couple months. The idea of a tub with essentially no center agitator made sense to me, since I could never wash a comforter in the previous machines I used. The Neptune idea is to put two ... read more
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Rated a Helpful Review by the Epinions community
Jan 5, 2013
Pros: it was new. It came with a trusted brand name.
Cons: It ruins clothes, difficult customer service and costs more and more money.
Summary: I purchased this product when I didn't NEED a new washing machine. I had always heard about how wonderful Maytag products are and how they never needed repair, watched commercials since I was a child, so when the Neptune arrived, I had to have ... read more
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Not Yet Rated by the Epinions community
May 14, 2012
Pros: Owning one builds character.
Cons: Everything.
Summary: My first washing machine lasted 15 years without maintenance. Not once. On the very first wash with the fav6800aw, it destroyed a mattress cover, as in shredded it to pieces. $200 in parts later, the washer was working again. For the next year, I ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Jan 10, 2010
Pros: Does a great job on small and medium loads
Cons: It will twist stuff sometimes especially sheets for some reason.
Summary: I was poking around online and was suprised to see all the negative information. I must be lucky because I have had 0 problems with this machine and it's matched dryer. NOW, watch it blow up! Had it now for 7 yrs and I have moved it 2 times over a 1300 ... read more
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Rated a Helpful Review by the Epinions community
Jul 23, 2009
Pros: Washes clothes
Cons: Design flaws lead to costly failures
Can't wash small loads
Summary: This machine, as said by many others, is a lemon. The design has a front-load washer turned sideways, to be a "high efficiency" top-loader. Unfortunately, the engineers didn't adequately "design" the rest of the machine. It is designed ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Jan 23, 2009
Pros: easy to use, the "max extract" spin cycle really did remove a lot of water
Cons: tangled clothes, some moldy buildup, but mostly unreliable and costly to repair.
Summary: In July 2005, we moved into our new house and bought the Neptune TL & Dryer. We paid A LOT of money for the pair. Less than 4 years later, we are placing an order to buy a brand new replacement washer from a different manufacturer. It is hard to ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Mar 21, 2008
Pros: None. Zero.
Cons: Mold build-up during period of ownership, poor service, overall poor experience.
Summary: Mold, mold, mold...with a Maytag HE top load! Bought the Maytag Neptune FAV6800AW Top Load Washer in January 2006, with the extended warranty from Maytag directly, but were told that our problems would not be covered. The class action lawsuit only ... read more
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Rated a Very Helpful Review by the Epinions community
Sep 5, 2007
Pros: We bought it for the features it had.
Cons: I ended up with unwanted features.
Summary: After owning a Maytag washer for over 20 years, there was not doubt in our mind that we wanted to purchase another Maytag washer. The old one still worked fine but it needed a new belt and felt after 20 yrs we'd get a new modern one. We purchased a ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Jan 16, 2007
Pros: Durable, no center agitator, easy to use
Cons: Non at this time. Solid product highly recommend this machine.
Summary: I purchased this product due to a settlement from Maytag on a prior machine. After reading all reviews on this forum I paid close attention to the fact that reading the instructions was important and if read would avoid tangling clothes. The instructions ... read more
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Rated a Very Helpful Review by the Epinions community
Oct 26, 2006
Pros: Machine is nice looking (sarcastic faint praise)
Cons: Will not spin, will not function
Summary: Do not buy this washing machine! It is a "lemon" and even qualifies as a "lemon" under our Sears Master Protection Agreement. That means within a 12 month period, it has broken at least 4 times and has had parts replaced 4 times. Sears makes it pretty ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Oct 4, 2006
Pros: None
Cons: Everything about it is a con, including the warranty and service contract.
Summary: The Maytag Neptune washer was recommended to us because of: 1) its ease of use; 2)the ability to customize your settings based on what type of load one is washing; and; 3)because it was reputed to be more efficient with regard to water usage because it ... read more
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Rated a Very Helpful Review by the Epinions community
Jul 23, 2006
Pros: Cleans clothes very well, Spin cycle extracts lots of water, relatively quiet
Cons: Takes FOREVER to do a load of laundry, Lid locks, special detergent needed
Summary: We purchased our Maytag Neptune Top Loader after my 5 year old Kenmore bit the dust and overflowed our laundry room. We went to a "Scratch and Dent" Sears Outlet near our home and purchased the washer. The sales clerk steered us away from the ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Feb 25, 2006
Pros: Can't think of any......oh wait....use as flower planter in yard
otherwise useless.
Cons: Tangles clothes, won't spin, banging from inside out. Avoid machine at all costs.
Summary: DO NOT - DO NOT - let me repeat DO NOT ever buy the Maytag Top-loader. Have had since July of '05 and just had my 4th service call. NO ONE at Maytag is any help. NOW they tell me the machine needs a new clutch - fine if I want to drive the machine to ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Feb 19, 2006
Pros: Cleanest clothes ever; variety of cycles & options; uses very little water
Cons: somewhat noisy during operation
Summary: This isn't your mother's Maytag! I was initially stunned by all the electronic touchpad keys - and so many options? How could a washing machine really offer such a wide range of functions? I did have to read the manual before the 1st load, but after ... read more
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Rated a Helpful Review by the Epinions community
Jan 3, 2006
Pros: quiet, efficient, easy to use, a very nice design.
Cons: one problem on initial use. see the bottom of the 'review body' text.
Summary: i bought this machine as a replacement for a Whirlpool washer, which was purchased something like twenty years ago, and was on its last legs -- small things were starting to break, some features no longer worked, and so on. my primary reason for ... read more
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Rated a Very Helpful Review by the Epinions community
Dec 28, 2005
Pros: Great delicate loads, clothes are really clean, great spin that reduces dryer time
Cons: Can knot up your clothes on the "heavier" settings. Expensive!
Summary: INTRO When we moved into our new house about 10 months ago, the previous owners took their washer and dryer. Since I had a generous budget for a new W/D (re: these are expensive!), I decided to go for High Efficiency (HE) machines. ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Dec 19, 2005
Pros: Energy Star compliant
Cons: Not a good choice for durability (unless you have an extended warranty)
Summary: I bought this washer to replace a workhorse Kenmore for no other reason than it was Energy Star compliant and it used less water than my former washer. I mistakenly thought the $1,000 price tag meant that it was worth the cost to help the environment ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Oct 31, 2005
Pros: Cleans well, matches the Neptune drying center, doesn't get off balance, fairly quiet.
Cons: Design of fabric softener dispenser, should not have failures because of poorly designed sensor.
Summary: Upon moving, my wife and I needed to purchase a new clothes washer and dryer. After shopping around, I found I really liked the concept of the Maytag drying center, and I wanted to get a matching washer, the Neptune TL 6800. We purchased the washer and ... read more
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Rated a Very Helpful Review by the Epinions community
Oct 19, 2005
Pros: Large items washes well. Great extra features and options to add to each wash.
Cons: expensive, find a cheaper dryer to match, should probably use HE detergent for large items.
Summary: I have had my washer for several months now, and I am completely satisfied. The main purpose was to wash large items like my blankets and comforters without having to spend the $2.00 (wash) $1.00 (dry) each time at the laundromat. Also, being at ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Jul 13, 2005
Pros: Low usage cost, low water, quiet, easy to use
Cons: Startling low water usage, premium price, DVD not that informative.
Summary: This machine uses very little water- so it is a little bit of a shock to see how little water it uses. The clothes do come out clean though- Maytag must know what they are doing. I did not get the tangle clothing effect that people mention. The ... read more
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Not Yet Rated by the Epinions community
Jul 8, 2005
Pros: WATER EFFICIENT WHEN IT WORKS
Cons: BREAKS DOWN MORE OFTEN THEN YOU USE IT
Summary: I purchased a Maytag top loader washer because I was told it was one of the BEST. I thought I was SO LUCKY to find one on clearance because it had a dent on the side. The day it was delivered, I did two loads of wash. GREAT! When I tried to do the third ... read more
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