ING Direct

Pros: Competitive rates Simple web interface
Cons: No wires for instant access to your money No paper checks

I have both an ING Savings and Electric Orange checking account. Overall the rates are good and the web interface is nice but I recently discovered several very annoying limitations: (1) You cannot have more than one Electric Orange checking account. ...

Pros: Pros for ING: No fees, good interest rate, simple, can make money from referrals.
Cons: ING Cons: link only 3 accounts (4 for VB), interest rate not high as VB.

I have had an account with ING Direct (www.ingdirect.com) for over 4 years. I am very satisfied with it. The thing I like about it are: 1. No fees 2. High interest rates 3. Ability to make money by referring 4. Simple and easy to open and operate ...

Pros: FDIC, no fees/minimums, online access, 2.60%, & $25 referral bonus if you email me :)
Cons: Limited number of times you may withdraw per month, waiting period for electronic funds transfers

I found my whole experience to be quite positive. I opened up an ing direct savings account using a referral from an existing customer. This gives you the added benefit of a $25 initial account opening bonus (what a deal!). There are no fees, no ...

Pros: - 2.80% APY - NoFees/Minimums - $25 Opening Bonus
Cons: No checkbook/Debit card - Xfer money back to 'linked' account to use.

I first heard about ING Direct 3 years back. They sent me a 25$ joining bonus letter and I threw it away not having any confidence on online banks. In the meantime, however, I could not help but pay attention to their marketing, and it attracted me - ...

Pros: -web site -security features for logging on -interest rates
Cons: -the length in waiting to get funds where you want them.

Might I state that yes, for those of you that feel a need to funnel money all over, change your accounts like you change under ware, play with soft ware that does nothing more than balance your check book (you should do this anyways- try a pen and ...

Pros: Quick/Simple application
Cons: Fradulent assesment practices
Rude customer service when details requested

I had a similar experience to the previous reviewer where things went fine until I heard that my house came considerably below the value I stated (I stated $700K they assesed at $510K I was asking for a $470K loan so I would be fine even if their ...

Pros: Nothing!
Cons: No assistance available to Honest, Paying customers!  Horrible customer service. 

ING Direct mortgage dept has HORRIBLE customer service. We received a letter in the mail soliticiting that ING is here to HELP in any financial situation or hardship you may be suffering.  After speaking with a representative, he was very ...

Pros: Very polite.
Cons: Intractable, arbitrary & capricious.

I have worked as a professional in the financial services industry for the past 25 years, and I consider myself to be a sophisticated consumer. My wife and I wanted to combine the balance of our first mortgage and existing home equity line into one ...

Pros: Easy application and online process.
Cons: Deceptive business practices and no accountability.

My husband and I chose ING's Easy Orange loan to refinance our mortgage after extensively researching other options. ING seemed to have the best rate and an easy on-line application process. I called the toll free number numerous times and spoke to a ...

Pros: -Initial process is clear and concise
-Takes on a nice, easy-going persona
-Low fees, of course
Cons: -Dishonest
-Wastes time
-Inefficient

I was using ING through a broker, so this is in reference to their wholesale product, which I believe is the same as their retail product (direct to consumers). The initial process is really easy and the agents on the phone are extremely cordial, ...

Pros: Very good security measures. Feels very "friendly" even though you don't deal with people.
Cons: Haven't encountered any yet.

I can't say enough good things about ING. Yes, it is no-frills banking, but I think of the money there as savings not cash, and in that case it really couldn't get any simpler. Since I've opened an account, they gave me money just for opening it (free money!) and kept raising interest rates regularly. Every time I get an email that they increased my rate, I go and put more money in... which I guess is what they're trying to coax me into doing, but it really keeps me motivated to put in a little extra. Their CD rates are pretty good too and with CDs for as little as a year, you'd be crazy not to take advantage if you have some extra cash. By contrast, my Wachovia CD, which I'm locked into for a while longer, is earning way under inflation :(

Pros: Rates, sign on bonus
Cons: Deplorable customer service. This company simply does not care.

I signed up for the $25 bonus and the great rates, put some money in and left it there. If you plan to do this forever, things may be fine for you. If you ever plan to change your address or do anything else, you can expect to be treated very badly. It is quite obvious that courtesy and consideration are not a part of customer service rep training. Expect to jump through hoop after flaming hoop to get things done, without a hint of empathy from anyone at ING. Their "security" procedures involve extremely invasive questioning, making it obvious that their reps in the US and India have your entire credit history at their disposal at all times. It is obvious from the reviews on this site that just about anyone who has needed customer service from ING runs into incompetence and insanity. I am in the process of closing my account - I think I'm on step 9 or 10. UGH.

Pros: Easy to use once set up. Great plain vanilla savings.
Cons: May be lengthy set-up process or account changes.

ING Direct may take a little while to set up, and it may take a little while for them to process account changes...

but...

If all you really want is an interest bearing savings account, which is conveniently separate from your other bank accounts, ING Direct is fantastic. It absolutely delivers on it's promise of great interest rates (sure they don't compare to other investment opportunities, but if you want that you shouldn't be looking at ING Direct anyway).

Their service is easy to use, no false promises, no big hassles.

Pros: Referral program, Great rates, Excellent Customer Service
Cons: None

First of all, you probably already know about ing direct canada referral program. I bet you're here because you're looking for someone to refer you. So, email me at noemi.lanuzo@gmail.com. All I need from you is your First Name, Last Name, and E-mail address that you will set up the account with; after this ING Direct will send you an E-mail with the referral link and with all the necessary infos. You and I will receive 13$. This offer is valid for new ING DIRECT Clients who open an Investment Savings Account (ISA) with a minimum initial deposit of $100 by December 31, 2006.

I have been with ING direct Canada for a year now, and so far so good. Best rates out there. I have a Savings account and a GIC account.No hidden fees whatsoever. Excellent customer service. You can also make 260$ easy by referring up to 20 people. They also give you a debit card where you can make up to 4 free widthdrawal every month.

Pros: high interest rates
Cons: poor customer service

There are a number of advantages of using ING.. most obviously their superior interest rates.. unfortunately, my experience with their customer service has been, to put it mildly, disappointing.