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by atina502 , Sep 19 '06
Pros: high APY, good security measures, good customer service Cons: hold period on the money, no debit card (you can buy checks for $5)
I was comparing the Virtual Bank to ING before making my decision and here is a quick summary of what happened to me: I filled out the application and pressed submit only to find out I need to call a number because they had problems with fraud. The ...
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by believe-it , Jun 17 '08
Pros: Higher interest rates, great website, easily links to other accounts. Cons: Lack of face to face customer service,cannot deposit money in person.
I signed up for ING Direct two years ago after they sent me a promotion to get $75 for a free account setup. I was wary after having a bad experience with a previous online bank(Etrade), but decided it would be worth the risk as a secondary bank ...
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by dazcool , Mar 13 '03
Pros: Great bank, easy, quick, and detailed...shows interest earned to-date!!!! Cons: Takes kind of long to have money available for use(good if not withdrawing constantly)!!
This is a very good bank I've been using them for some time and the service is good so far. I like the fact that you can view how your interest has been changing each day. The website is pretty fast easy to read, and detailed. There is no minimum amount...
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by bbrebozo , Feb 08 '03
Pros: None Cons: Didn't come through on promised bonus
I responded to a mailing that promised a $25 bonus would "automatically" be deposited in my account, if I started an ING DIRECT account with any amount of money, using a check from my current checking account. So I started an account and deposited $1 to...
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by sam9722 , Sep 09 '04
Pros: Highest interest rates
Free $25 when you open a new account by referral Cons: Takes 2-5 business days for amount to be available (for security reasons)
Like many, I was looking for a higher interest rate then what my bank was giving me (0.25%APY). I've heard many things about ING Direct so I decided to do some research. When it comes to my money I am very picky. I don't like fees, don't like ...
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by vr808 , Aug 25 '06
Pros: High Interest Rate (although not the highest)
FDIC Insured Cons: New security may keep you from accessing your own money
Customer service is NOT 24/7
I have had an account at ING for years, but I'm in the process of shutting it down. Unfortunately, the complete shutdown will take years as I made the mistake of purchasing CDs from them - so I have to wait until they mature to avoid the early withdraw ...
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by brentlangford , Mar 03 '06
Pros: Best Rates, $25 Signup Bonus Cons: None
Bonus Signup = $25. Email me at BrentLangford@Yahoo.com for the referral link that you will need to get the $25 added to your initial deposit when opening an account. Be sure to give me your first and last name in your email request. It was extremely ...
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by oregonconsumer , May 23 '07
Pros: savings and deferred comp accounts are the only good things about them Cons: fraud fraud fraud in mortgage dept,scam u,trick you,sneaky,horrible cust serv
So i call INGDirect for a QUOTE only on the phone for a refi quote The rep David goes through it all, gives me what sounds good, all the numbers. says we only have a few more things on checklist to go over becuase we did most of them already. says 'do ...
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by acre4 , Jun 23 '06
Pros: They serve as a great example of a place to NOT put your money. Cons: Rude, user unfriendly, worst banking experience
I have always been quite satisfied with banks with which I have dealt, until I encountered ING. I'd suggest that they close shop and move back to Europe. I was worried about dealing with a non American bank at the start, and I was right. Clearly ...
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by amymt9 , May 28 '04
Pros: Much higher interest rate than banks, referral bonus, excellent service Cons: None that I have encountered
One of my friends sent me a link that would give me a $25 bonus for opening an account. I looked into it and saw that ING direct was giving a 2% interest on savings accounts, which is 8 times more than what my current bank gives. There is also no ...
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by gnomimou , Feb 15 '06
Pros: Good security, better than brick and mortar banks. Cons: Used to be the leader, now is third place.
I am extremely disappointed over ING Direct's latest decision over their interest rates. As a long time customer, I already had a significant enough amount of money deposited with them and I was waiting for them to raise their rates after the January FED ...
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by pengrus , Aug 04 '07
Pros: seemingly high rate Cons: Bad service, incompetent rep, weeks of delay, and risk of losing your money
I tried to open three accounts with them: 2 Business Savings accounts and 1 Electric Orange account. It turned out to be a total nightmare and I wasted at least five hours with them getting no where. First of all, after I opened the Business ...
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by lewis494 , Feb 20 '03
Pros: Value. Convenience. Secure. Real people on the phone. Cons: No credit cards.
I figured there had to be a catch because it all sounded too good and I am used to finding hidden BS after it's too late. I got a mortgage fast and they actually made me feel like my mortgage was important to them rather than making me feel like a crook...
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by jp341 , Mar 14 '03
Pros: No minimums, no fees, high interest Cons: Slow fund availability
I signed up for ING Direct because I heard they were giving away $25 just for signing up for their online savings account. The interest rate is currently 2.3% which is high for a savings account. No fees, and no minimum balance.
You link your...
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by psychquake , Jan 30 '03
Pros: High Yield
Linked to other accounts Cons: Arrogant
I had an account with this organization a couple of years ago, which I closed. Although I found their product and service adequate at the time, I closed my account because I no longer required their services. Somehow in the course of my dealings with...
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