BenQ Scan to Web 5000U Flatbed Scanner

Pros: Easy, great pictures, good directions
Cons: None yet

Scanner-BenQ 5000U 1200X2400USB 48Bit True 3Button Model Name S2W 5000U Power AC 110 V ( ...

Pros: Cheap, reasonable quality scans for ~$35.
Cons: No customer service, poor software integration.

The scan quality is acceptable, considering that I only paid $35.

The software is a kludgy and inconvenient, but about what I would expect for ~$35.

The unit arrived with a slight milky film (from condensation in shipping?) and some large dust-like particles on the inner side of the glass. I sent 4 emails (1 per week) to their technical support about the best way to clean it. I never received a response. I sent an email to their sales and then to a general support address about the issue. I never received a response. I called the support telephone number - after 50 minutes of waiting to talk to someone, I had to leave. In other words, there is absolutely no customer support. All in all, I guess I should've spent another $25 and gotten the Visioneer I was looking at.