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Watch for bulb problem!
by mgebhard ,Jan 24 '04
Pros: Fabulous picture. Cons: Disastrous bulb problem.
Our first month with the 42" was wonderful, although we had an occasional problem with the remote. Sometimes, we just couldn't get the set to turn on. We called the cable folks; they came and said it was a tv problem. They said that the bulb had blown.
Since we hadn't bought a Circuit City service contract, we had to contact the Sony folks. In Boston, it turns out that those folks don't answer the phone. Fortunately, with some hassle, we were able to convince Circuit City to sell us a $500 service contract. The service guy came and told us the ugly truth -- all these tv's are defective. We finally lost complete confidence in the Sony brand when we were advised to shake the set to make it work! (which, by the way, was successful...)
In the end, we returned the set to CC and replaced it with a Panasonic. So far, so good.
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Sony Grand WEGA KF 42WE510 42 in HDTV
by jchasp ,Jun 20 '06
Pros: Dimensions, sets closer to the wall than other projection TVs. Cons: Frequent, and expensive repair. Sony didn't work the bugs out of this model.
Bought this TV to upgrade to HDTV and a larger screen in a compact package. Gread picture and sound, when it works. Must unplug the TV often to reset it. I bought this TV in early 2004. Three major repairs in 2 years. Fortunately, the most expensive repair/part was while the TV was still under warranty (The part alone took one month to order and cost MORE than I paid for the TV!)
Been through two, $199.00 bulbs in 2 years (Sony claims the bulbs have a 2000 hour life.)
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Sony Grand WEGA KF42WE610 42 in
by sonyjunk ,Sep 21 '06
Pros: The Sony Grand WEGA KF42WE610 42 in is light and easy to carry for exchanges. Cons: Bulbs constant problems no fix available. Sony told me this is normal.
Purchased set on 10/15/03 in FL at Rex store. Lucky for me I bought the 5 year ESP. Rex exchanged set twice before 11/13/03 because picture went out. Now I have had to replace bulb 3 times because the picture goes out.
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Defective! Don't Buy!
by jbauchner ,Jan 17 '04
Pros: Nice picture--when it works. Cons: Defective.
It's defective! The lamp blew out in 3 weeks. It was allegedly fixed, then blew out again 3 weeks later. The repair nightmare (which is ongoing) is a whole other story. Sony even had the tech come back to replace some boards and transistors because of a product defect--these apparently caused the lamp to arc everytime it was turned on and led to its early demise. Each time it blows out I have to wait a week for a repair appointment. I've read other reviews detailing the same problem. Sony refuses to replace the TV and claims it is "operating according to specs."
I've read about the same problem all over the Internet!
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Very Disapointed!!!!!!!!!
by heeltoe989 ,Jan 13 '07
Pros: Great looking TV when it works. Cons: Very poor quality!
Brought my new Sony Wega home and in 2 weeks the bulb has gone. Took my TV back to Future Shop and exchanged it for another one, brought it home and unpacked it. Now there is a yellow line on the right side of the screen. I WAS a Sony customer, and sadly will never buy Sony again. Mabye Mexico isn't a great place to make TV's?
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good set... when it works
by abababab ,Jan 09 '04
Pros: good value, good picture Cons: Defective lamps... no replacements available
My set worked great...for about 2 weeks, then the lamp went out. Apparently they are defective and replacements are not available...at least anytime soon. So I have a $2500 boat anchor.Sony is of no help on this issue. Buy something else
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Great picture but don't buy until the lamp issue is fixed
by bbjdank ,Jan 06 '04
Pros: Great picture Cons: Serious lamp quality problem - wait until fixed
Great picture. Absolutely fantastic, on par with the plasma sets and the DLP sets at half the price. But hold off on purchasing until the lamp problems are fixed.
I bought this TV in late Nov. and had the lamp fail on me within 5 weeks. Apparently Sony has a major quality problem with the lamp vendor and a significant number of these sets are failing within a few hundred hours !! Sony is out of spare lamps and as of 1/6/03 can not provide replacements until the end of January. As fantastic as the picture and this TV is in general, hold off until Sony fixes the lamp quality issue or you could be stuck buying $200 lamps every other month.
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Very unreliable
by brentg97 ,Jan 01 '05
Pros: This unit has nothing more to offer than its competitors except a higher price Cons: Read my review, very unreliable
The first unit I purchased failed within the first 2 days of use, and no it was not the lamp. The second unit has just now failed after 3 months of use and you guessed it, Sony will not replace the unit it must be sent out for repair. So after 3 months I have been without a television for 20 days!
I have been a huge Sony supporter for the past decade but I think the rumors are true that since they have moved their manufacturing to Mexico, their quality has suffered and you are truly now only paying for the name.
I would strongly recommend any other rear-projection LCD other than this one. I am thoroughly disappointed with this product and with Sony in general.
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Sony KF42WE610 42" LCD Warning about Bulb...!!!
by bigwatcher ,Nov 14 '04
Pros: Great picture quality, especially when on the HD channels. Cons: Two tv's, in six months both bulbs went out. $200 each time.
My husband and his friend each bought a Sony 42" LCD on April 1, 2004. His friend's Sony had the bulb blow out the last week of August and our bulb blew out November 12th. NOT a good sign. Good picture, when you have it but, at $200 a crack for the bulb, and they seem to blow all the time, how badly to do want a good picture???
My husband and his friend both were aware that the bulbs have a "life expectancy," so they used alternate tv's during the day for casual watching and the Sonys at night for the good programs or DVD's so they wouldn't "use up," the bulb. That didn't help and now, they are both stuck with $2500+ televisions that have to have the $200 bulbs replaced more often than originally anticipated.
Would NOT buy this type of TV again. At least not for a year or two, till the bugs are worked out.
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42" sony lcd
by polaris01 ,Apr 23 '07
Pros: none Cons: everthing,and dont buy from video only.
the sony techs had this tv for the first three months i owned it trying to trouble shoot problems.now, a year later im having problems again and finding out there is computer chip problems.
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