Sub-Zero 611/O (16.6 cu. ft.) Bottom Freezer Refrigerator

Pros: Really keeps things cold. Looks great; easy to clean.
Cons: It's still pretty darn expensive.

I entered into the SubZero world very reluctantly. I was remodeling my kitchen back in 2000 and, it being a galley kitchen, was limited in terms of space. The final design required a refrigerator that sat at counter-depth (24"). I researched and ...

Pros: It's attractive, roomy, and frozen food is truly frozen
Cons: Expensive. We've had some mechanical problems

After many years of living with apartment provided refrigerators, we were renovating our kitchen and faced with the decision of appliances. The refrigerator was of little interest to me as I'd neve discerned any major differences among those I'd used....

Pros: Lots of Storage for the Size, Keeps food Fresh
Cons: Extremely Poor Customer Support. Doors are VERY hard to open.

Full Review We recently did an extensive kitchen remodeling job and found ourselves "boxed into a corner" needing a refrigerator of a very specific size and shape, and found that the only apparent solution was to choose a Sub-Zero 611 model. The ...

Pros: Freezer on the bottom, ability to place cabinet panels on the front.
Cons: Very expensive.

I bought this refrigerator 6 months ago as part of a total renovation of my kitchen and cannot say enough wonderful things about it. Although a bit pricey compared to the other refrigerators I looked at, to me it was money well spent. After looking at...

Pros: It's pretty and impressive looking but...
Cons: Needs separate freezer and fridge controls. Is expensive to run and maintain. Never again.

I have the refrigerator top and the freezer on the bottom. It came highly recommended however it is not an item to have if you need to get something from the back of the bottom of the freezer and you have bad knees. Even the maid has to sit on the floor ...

Pros: gorgeous & practical
Cons: expensive, expensive, expensive

I did a lot of research on refrigerators & at first was very wary to spend soooo much money. But this has been a fabulous purchase. I love it; it's beautiful, works really well, is unobstrusive in size & sound, & is easy to clean. I'll never go back. I use it every day & every time I open the fridge I am so pleased with the purchase. I've had this for just less than a year, & no problems. This is my first bottom freezer & I really like it. There are only two adults using this right now; with a larger family it could work but might be tight.

Pros: Looks great in a custom kitchen.
Cons: Terrible machine. Does not work. A huge money pit.

I have four Sub-zero refrigerators in my home, including one 24 inch high freezer. This freezer has only given me problems. First the door was not closing properly so I had to pay $250 for a new door closer. Then I was told I needed to replace the seal around the door because it was not working properly. This cost me $225. This weekend the motor started a fire in my kitchen burning the floor, but was luckily caught before my house burned down. The unit is only 6 years and Subzero is given me terrible problems about what the warranty covers. I recommend that you be very careful when buying one of these freezers. They are not worth the aggravation.

Pros: None.
Cons: Horrible customer service, never speak with anyone live.

Horrible customer service.  Guaranteed next day air, paid for next day air, received 4 days later.  No refund, no help.
Rude over email.  Would never use again and would never recommend.