Viking DFBB363 20.9 cu. ft. Bottom Freezer Refrigerator Reviews
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Viking DFBB363 20.9 cu. ft. Bottom Freezer Refrigerator

7 ratings (7 Epinions reviews)
Epinions Product Rating: Disappointing
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    Highest Rated Consumer Review by the Community

  • High Maintenance But Gorgeous Food Organizer

    May 29, 2007 by
    Rated a Very Helpful Review
    Pros: Attractive; well-thought out and highly customizable interior; pleasant to use on a daily basis.
    Cons: Shallow, therefore not much interior space. Reliability issues. Installation must be done by professional carpenters.

    Summary: A few years ago, we redid our kitchen to include high end appliances. One of our choices was a "built-in" look refrigerator. My wife chose this Viking refrigerator-over-freezer over a competing and less expensive Sub Zero of roughly the same ... read more

  • Viking DFBB363R Designer Series

    Dec 5, 2006 by
    Rated a Helpful Review
    Pros: Looks nice. Love the lower freezer. Roomy.
    Cons: Unreliable. Can't go on vacation without emptying food. Service is non-existent.

    Summary: RUN FOREST RUN!!! Was talked into buying Viking over Subzero by kitchen designer, WHAT A MISTAKE!!!! Worked for 9 months, then unit froze up, alarms kept going off. Called authorized service rep who came out several times and didn't touch it! He had ... read more

  • Express Customer Reviews

  • There is ZERO service with Viking!!!

    Aug 10, 2012 by
    Not rated yet
    Pros: Viking is garbage

    SERVICE SUCKS!!!!!!!!!!
    Cons: Don't wate your money


    SERVICE SUCKS!!!!!!!!!!!!

    Summary: If you want to THROW AWAY $5000.00 on a refrigerator then VIking is the way to go!1) The recalls never stop. (Door Hindge)2) The evaporator fan has been replaced 3 times.3) The plastic drawers are cheap and crack all the time.4) The ... read more

  • Terrible Fridge, Poor customer service

    Apr 23, 2012 by
    Not rated yet
    Pros: Looks nice
    Cons: Poorl quality, cheap plastic drawers, numerous problems requiring service.

    Summary: In 2006, I purchased model DFBB363L at a cost of close to $7000, which was an extremely high price to pay for a refrigerator.  Naturally, I expected an excellent product for that cost.  Unfortunately, I have had endless problems with this ... read more

  • Verify Installation is Correct!

    Jun 27, 2008 by
    Rated Show
    Pros: Nice looking exterior, fits flush with cabinets.
    Cons: Price, loud compressor motor, awkward meat/produce drawer, badly placed door shelves, difficult to install.

    Summary: Please, be sure to check that your installers install the units anti-tipping device into the studs in your wall. Many installers are taking short cuts and they don't realize these are heavy appliances that will rip the bolts right out of dry wall causing ... read more

  • looks good but a real piece of crap and service terrible

    Jan 2, 2008 by
    Rated Show
    Pros: looks good
    Cons: difficult to get service, hard to get parts from Viking and breaks down frequently

    Summary: Have had to have service every few months since installation. each time waiting weeks without refrigeration for replacement parts. had to buy back up refrigerator due to lack of available service. ... read more

  • BAD SERVICE BAD CONSTRUCTION

    Nov 13, 2006 by
    Rated Show
    Pros: widely distributed
    Cons: BAD SERVICE apparently shoddy construction and/or quality control.

    Summary: I wavered between Viking and Subzero as the two leading high end refrigerator brands, but the usual distributor I had business with no longer carried Subzero leading me to a choice with Viking. I SHOULD NEVER HAD DONE THAT. After about 2 months of ... read more

Showing 1-7 of 7 reviews
 


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