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Viking DFBB363 20.9 cu. ft. Bottom Freezer Refrigerator
(7 Epinions reviews)
Epinions Product Rating:
Highest Rated Consumer Review by the Community
May 29, 2007 by chazyouwin
Rated a Very Helpful Review
Pros: Attractive; well-thought out and highly customizable interior; pleasant to use on a daily basis.
Cons: Shallow, therefore not much interior space. Reliability issues. Installation must be done by professional carpenters.
Summary: A few years ago, we redid our kitchen to include high end appliances. One of our choices was a "built-in" look refrigerator. My wife chose this Viking refrigerator-over-freezer over a competing and less expensive Sub Zero of roughly the same ... read more
Dec 5, 2006 by want2no
Rated a Helpful Review
Pros: Looks nice. Love the lower freezer. Roomy.
Cons: Unreliable. Can't go on vacation without emptying food. Service is non-existent.
Summary: RUN FOREST RUN!!! Was talked into buying Viking over Subzero by kitchen designer, WHAT A MISTAKE!!!! Worked for 9 months, then unit froze up, alarms kept going off. Called authorized service rep who came out several times and didn't touch it! He had ... read more
Express Customer Reviews
Aug 10, 2012 by chigoonie
Not rated yet
Pros: Viking is garbage
Cons: Don't wate your money
Summary: If you want to THROW AWAY $5000.00 on a refrigerator then VIking is the way to go!1) The recalls never stop. (Door Hindge)2) The evaporator fan has been replaced 3 times.3) The plastic drawers are cheap and crack all the time.4) The ... read more
Apr 23, 2012 by vikingvictim
Not rated yet
Pros: Looks nice
Cons: Poorl quality, cheap plastic drawers, numerous problems requiring service.
Summary: In 2006, I purchased model DFBB363L at a cost of close to $7000, which was an extremely high price to pay for a refrigerator. Naturally, I expected an excellent product for that cost. Unfortunately, I have had endless problems with this ... read more
Jun 27, 2008 by designnyc
Pros: Nice looking exterior, fits flush with cabinets.
Cons: Price, loud compressor motor, awkward meat/produce drawer, badly placed door shelves, difficult to install.
Summary: Please, be sure to check that your installers install the units anti-tipping device into the studs in your wall. Many installers are taking short cuts and they don't realize these are heavy appliances that will rip the bolts right out of dry wall causing ... read more
Jan 2, 2008 by mooreva
Pros: looks good
Cons: difficult to get service, hard to get parts from Viking and breaks down frequently
Summary: Have had to have service every few months since installation. each time waiting weeks without refrigeration for replacement parts. had to buy back up refrigerator due to lack of available service. ... read more
Nov 13, 2006 by ronishi
Pros: widely distributed
Cons: BAD SERVICE apparently shoddy construction and/or quality control.
Summary: I wavered between Viking and Subzero as the two leading high end refrigerator brands, but the usual distributor I had business with no longer carried Subzero leading me to a choice with Viking. I SHOULD NEVER HAD DONE THAT. After about 2 months of ... read more
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