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by Jaydee1993 , Jul 02 '00
Pros: flavored sodas and great sandwiches Cons: higher prices then most fast food
I often bring home food from Stead N Shake and rarely eat there. The atmosphere inside is very much like most fast food restaurants. The difference here is the service. A waiter or waitress comes to your table to take your order and bring your...
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by suann43 , Jun 23 '01
Pros: Very good food, Great Shakes Cons: Service was not very good, Small Portions
I very much enjoyed eating at the "Steak and Shake", after hearing so much about this place we finally decided to seek and find...I was on a mission, and I wouldn't be happy unless I tried them out. When we walked in, the atmosphere was high tech 50's,...
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by moe786 , Dec 26 '07
Pros: Great Milk Shakes Cons: Food is not filling
Steak and Shake has been around a little while and is pretty close to my house. Even though it is very close to my house, I don't go there all the time. The reason why I don't go there all the time is that their burgers are not that filling and they ...
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Give me a Whopper!!!
by neenee47 ,Dec 01 '04
Pros: Shakes Cons: Burgers, salad, size and price.
We had been driving for 13 hours. We were tired and hungry. Hubby had been seeing the signs for 'Steak and Shake' and wanted to try it if we found one close to a motel. At Springfield, Illinois, we got off the interstate and there was a combo right beside each other so we could just park at motel and walk to it. The decor was nice. We were expecting a much better burger than we received. I had the salad and fries. He chose the fries and slaw. My salad was half brown. The ranch dressing was in the little container, which was fine if it had been kept refrigerated. It was room temperature. My hubby said the slaw had a taste like it had been left uncovered and absorbed other odors. Then the little burgers came. Not much more meat that a Krystal. He got a shake. That was the only good thing about the meal. That was the first and last visit for us.
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STEAK N' SHAKE RESTAURANT REVIEW
by tasterschoice ,Apr 07 '07
Pros: MILKSHAKES are the best, great flavor...old fashioned taste, the only thing that's worth going for. Cons: nasty burgers, nasty cooks, nasty overall appearance. Employees are in denial that everything is wrong.
On March 30th 2007, my husband and I went to a Steak N' Shake in Fairview Heights Illinois on Lincoln Trail street...let me tell you, it was the worst experience of my life. It wasn't the cleanest place; except the bathroom, ironically.
The cook was a big old mess and he had the nerve to ask how the meal was afterward. When we told him how overcooked and burned the burgers and mushrooms were and the club sandwich smashed to to a razor thin edge...he had the nerve to say that's the way they train them to cook, needless to say, we will never, ever, ever go back there and strongly discourage anyone else from eating there.
The food was atrocious and the personnel was just as bad. Run from steak 'n shake in fairview heights illinois!
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The Best, Juiciest, Tastiest Cheeseburgers Ever can be found at all locations.
by cheesyc ,May 12 '05
Pros: The burgers, condiments, and buns are always fresh and served in a timely manner. Cons: The lettuce and tomatoes are sometimes icy cold and cool down the burger.
I am happy to be living in the mid-west where Steak and Shake Restaurants are available. It is great to be able to have a cheeseburger where you can taste the quality of the meat and where it doesn't taste like paper. Having one with bacon is even yummier! And we've found the service to be very prompt and courteous. Prices are in line with the quality of the product.
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Brand has gone to hell
by classicist73 ,Dec 08 '07
Pros: Retro decor, open 24hrs Cons: Terrible value,Food quality and portion size have fallen off a cliff, screwing up orders.
This used to be a decent place open 24 hrs where you could get a Steakburger which genuinely tasted like it might have something steaklike in it and a milkshake that was pretty good. Now I can barely tell the difference between a Steakburger and a McDonald's hamburger. And I feel like the same people that supply McDonald's shakes are supplying Steak n Shakes.
Well even if I can't tell the difference between Steak n Shake and McDonald's my WALLET sure can! After having another order totally screwed up today and my last two experiences have been less than satisfying, I have to say I am done with Steak n Shake.I hope the bean counters who are responsible get fired soon or else Steak n Shakes days are numbered.
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SNS
by brbsb ,Jun 14 '06
Pros: Food always fresh and high-quality, extensive menu, excellent shakes, delicious steakburgers, great fries Cons: Prices are somewhat high for people who just want quick fast food
I've grown up eating at Steak 'N Shake, and it is an amazing alternative to fast food! The burgers are delicious and made to order (some people may not like the fact that they are thin, but I enjoy that), the fries are always crispy and fresh, and the shakes are hand-dipped and made to order, as well. The shakes are always amazing (I recommend dark chocolate or cheesecake shakes!). The beef vegetable soup is incredible for those interested in a lower calorie option. In fact, I've never had a bad meal at Steak 'N Shake. For a restaurant with a sit-down option, the prices are low (although still high than fast food) and the service is generally very quick.
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TERRIBLE
by jalexa2020 ,Jul 12 '04
Pros: nothing Cons: waiters, food, prices, everything SEE ABOVE
I thought i'd go and get a nice burger and a decent shake. since those are both hard to come by these days and since i had never tried sns i figured id give it a try-NEVER again will i go there-the waitress was terrible and the food was well below average and way too expensive. Two people can not eat there with out spending over $15.00 (not including gratuity-which they don't deserve anyways) if they want to eat a burger fries and a shake. This place sucks. You can go to Braums or Wendy's and get 10x better food and 10x the amount of food. I am suprised this place stays in business.
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service
by gracemoore2005 ,Feb 18 '07
Pros: did like the hash browns but how can you screw up eggs and bacon? Cons: the service was beyond terrible
The service at Austin,Tex. location is the worst I have ever gotten in a restaurant.I could not even get a spoon for my coffee until my food was served. One person in our group did not even get her food until we were all finished, and there was a total of 12 people in this place. First and last time to visit this establishment.
Food o.k. but so are a lot of other places that put the customer first! We were in there about 2:30 on a Saturday morning and the lack of cars in the parking lot should have been the first clue. In Austin, Texas we party and then go eat. We are all senior citizens and know how to behave ourselves in public places so there was absolutely no excuse for the poor service
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Good food, high price.
by dkearby1982 ,Feb 18 '04
Pros: Good food, good shakes, fast service. Cons: High price, small burgers.
I live in Indianapolis where Steak 'n Shake is headquartered, so as you can imagine, there are plenty to choose from. I eat here quite often and love the food. I think their burgers are small but have great flavor. The chili is awesome and thier chicken strips are to die for. I also like the french fires. I guess I like skinny, wimpy fries. I also think the deserts and shakes are great.
A lot of people have been quite harsh to Steak 'n Shake. I am not sure why. Yes, the price is somewhat high, and the service is not the best but the food is good.
The burgers are a bit small but I love the flavor and moistness. The chili is thick and rich and the chicken strips are so tender and just melt in your mouth. Their shakes are wonderful. 2% milk fat and hand dipped. Sure beats most milk shakes.
The biggest downfall of Steak n Shake is the price. The food is more expensive than it is worth. Overall, I will still pay the high price because I do not feel you can get this kind of food anywhere else.
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Soggy BUNS, Yuckyuckyuck
by nissan370zx ,Aug 27 '09
Pros: The food is better when you go inside & get table service. Cons: Cold food & awful bad soggy buns, when you go through the "drive thru".
We live real close to a Steak 'n Shake & most times will just go through the "drive thru". When we get home, everything is always cold. Also really bad soggy buns. If you ask the order taker to keep the steakburger separate from the bun, you will be lucky if they have listened & done just that. Needs alot of improvement. Also you should use foil bags, etc.
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Great fries
by hexumx ,Apr 22 '05
Pros: Great Fries
Super milkshakes
Unique tasting hamburgers Cons: Quality control needs improvement
i like shake n bake
some restaurants have a problem with quality control (ie cold soggy fries or grease dripping from hamburgers) but when cooked right their fries and burgers are excellent and habit forming.
I wish they had more locations around me
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