ANA All Nippon Airways

Pros: Friendly people, clean aircraft, punctual
Cons: Little service on domestic flights

In June I spent a few days in Japan and flew from Tokyo to Sapporo and back. One of the frustrati ...

Pros: Nice new aircraft, punctual, nice toilets (!)
Cons: Messed up special meals, cold flight attendants.

I flew ANA on one sector from JFK to NRT in December last year with my fiancee. I have flown to and from US a couple of times from Singapore on United and on one occasion, the New York-Narita sector was serviced by ANA aircraft, hence there won't be any ...

Pros: Excellent service, economy leg room
Cons: Some planes not yet upgraded

As a tall person, I'm always concerned about leg room on long flights, and when Delta stopped flying out of Portland, I needed to find an alternative way to get to Japan.

I settled on ANA, partly on the basis of its web site advertising and...

Pros: Fast, Efficient and Friendly staff
Cons: No food or drink offered on "shorter" flights

The dreaded semi annual trip to the corporate sub office in Albuquerque (ABQ) New Mexico was upon me! A 24-36 hour trip back to the US from Japan was the worst part of the whole trip.

The air carrier for the initial part of this trip was to...

Pros: They are very very good. Good flight, planes, seats, service, food, check in, baggage handling,
Cons: In Seat Power unreliable

I flew ANA from London to Tokyo in December and from Tokyo to London on New Years Day. This review is limited to their first class international service on LHR-NRT-LHR. Check in was polite and efficient at LHR and NRT. At NRT there is a special ...

Pros: Star Alliance, comfy seats, friendly service
Cons: none

I have relatives in Japan so I go visit them every 2-3 years. When I shop for my tickets, I have a lot of choices. One day I looked at a list and notice All Nippon Airways. Their Japanese name is "Zenikku" which means air travel anywhere in Japan....

Pros: Awesome service, unbeatable fares
Cons: Somewhat cramped 767 coach-class seats

Travel Planning

My wife and I both had a month-long vacation from our jobs here in Korea. We decided to head to Southeast Asia to catch some sun and live cheaply for a few weeks. We're not rich, so price is always our overriding...

Pros: Comfortable seats, good entertainment, wonderful food
Cons: could not find any

I absolutely love going to international events at the expense of my company, which means going Business Class (I am too cheap to pay business fare when I travel on my own). As for my favorite airlines, I am really torn between British and All-Nippon: ...

Pros: Quality of the fleet, entertainment, food, gorgeous flight attendants, legroom, efficiency
Cons: Lack of presence in the US

The superb reputation of All Nippon Airways and Japan Airlines is well deserved as service, efficiency, food, and attitudes are vastly superior to their counterparts in the United States. My itinerary from Shanghai included a stop in Chicago and ...

Pros: Star Alliance, well covered domestic route, Excellent Service, Japan Airpass fares!
Cons: stupid 2 month domestic rule, still not available everywhere!

Pretext When my friends find out I'm going home (Japan is my second home), they ask me "who you flying with?" I answer "ANA." And always the response is "what's ANA?" ANA is an old airline in Japan, but relatively new to the international market. ...

Pros: Wonderful service, comfortable flight
Cons: I honestly can't think of any

My first encounter with All Nippon Airways happened when I took a position teaching English in Japan, for a program sponsored by the Japanese government. Among the many perks of this job was the complimentary Business Class flight to Tokyo. Lovely! I had...

Pros: Excellent service, always smiling staff
Cons: small leg-room

One of my Chinese friend one day told me 'never take All Nippon.' He vividly described how Japanese staffs racially(or ethnically) discriminated himself.
"While on-board, I tried to ask a cup of water. The staff never replied until he asked in my...

Pros: Great service!!!
Cons: occassional use of shuttle busses to the plane.

We recently traveled one international trip (LAX to Tokyo and return) and three domestic trips (Sapporo to Osaka, Hiroshima, and Tokyo). The level of service on the international leg was amazing. On the domestic leg, it was just good. For the ...

Pros: Better lounges than JAL
Cons: FA service that isn't consistent

Due to mileage partnerships I usually go out of my way to fly JAL, despite extremely high prices, and it wasn't until recently that again out of necessity I had to fly ANA.
I hadn't flown with ANA for about 4 years since I was at college, but apart...

Pros: very comfortable seats, video on demand and video games, new airplane
Cons: none

I recently was able to fly business class from Narita to Dalian China on ANA business class. We flew in a very new B767-300. The seats were very comfortable and totally electronic. You have 5 controls to move your seat so you will definitely be able...