Highest Rated Review by the Community
-
Rated a Very Helpful Review by the Epinions community Aug 19, 2003
Pros: Friendly people, clean aircraft, punctual
Cons: Little service on domestic flights
Summary: In June I spent a few days in Japan and flew from Tokyo to Sapporo and back. One of the frustrati ... read more
-
-
Rated a Very Helpful Review by the Epinions community
Oct 22, 2008
Pros: Nice new aircraft, punctual, nice toilets (!)
Cons: Messed up special meals, cold flight attendants.
Summary: I flew ANA on one sector from JFK to NRT in December last year with my fiancee. I have flown to and from US a couple of times from Singapore on United and on one occasion, the New York-Narita sector was serviced by ANA aircraft, hence there won't be any ... read more
-
-
Rated a Very Helpful Review by the Epinions community
Dec 27, 2007
Pros: Comfortable seats, good entertainment, wonderful food
Cons: could not find any
Summary: I absolutely love going to international events at the expense of my company, which means going Business Class (I am too cheap to pay business fare when I travel on my own). As for my favorite airlines, I am really torn between British and All-Nippon: ... read more
-
-
Rated a Somewhat Helpful Review by the Epinions community
Aug 26, 2006
Pros: Great customer service.
Cons: Partners with UA in star alliance, meaning domestic travel will be UA.
Summary: I fly about 100,000 miles a year, mostly on business. I've been star alliance gold for five years or so. Since my company picks up the tab, I fly business class. Accordingly, my review doesn't cover economy. I try to fly ANA whenever possible. ... read more
-
-
Rated a Somewhat Helpful Review by the Epinions community
Jun 8, 2006
Pros: Good serivce, meals, beverage, on time departure and AVOD excellent.
Cons: Connection flights waiting time a bit long in NRT.
Summary: ANA can only be beaten by Cathay. Onboard ANA, you will find the aircraft is much better than many other Asian airlines such as Japan airlines and Singapore Airlines. The seats are wide and comfortable. The miles programme in ANA is fine. The PTV with ... read more
-
-
Rated a Helpful Review by the Epinions community
Oct 6, 2005
Pros: Great service!!!
Cons: occassional use of shuttle busses to the plane.
Summary: We recently traveled one international trip (LAX to Tokyo and return) and three domestic trips (Sapporo to Osaka, Hiroshima, and Tokyo). The level of service on the international leg was amazing. On the domestic leg, it was just good. For the ... read more
-
-
Rated a Very Helpful Review by the Epinions community
Apr 13, 2005
Pros: Quality of the fleet, entertainment, food, gorgeous flight attendants, legroom, efficiency
Cons: Lack of presence in the US
Summary: The superb reputation of All Nippon Airways and Japan Airlines is well deserved as service, efficiency, food, and attitudes are vastly superior to their counterparts in the United States. My itinerary from Shanghai included a stop in Chicago and ... read more
-
-
Rated a Very Helpful Review by the Epinions community
Feb 16, 2005
Pros: Star Alliance, well covered domestic route, Excellent Service,
Japan Airpass fares!
Cons: stupid 2 month domestic rule, still not available everywhere!
Summary: Pretext When my friends find out I'm going home (Japan is my second home), they ask me "who you flying with?" I answer "ANA." And always the response is "what's ANA?" ANA is an old airline in Japan, but relatively new to the international market. ... read more
-
-
Rated a Very Helpful Review by the Epinions community
Jan 8, 2005
Pros: They are very very good. Good flight, planes, seats, service, food, check in, baggage handling,
Cons: In Seat Power unreliable
Summary: I flew ANA from London to Tokyo in December and from Tokyo to London on New Years Day. This review is limited to their first class international service on LHR-NRT-LHR. Check in was polite and efficient at LHR and NRT. At NRT there is a special ... read more
-
-
Rated a Somewhat Helpful Review by the Epinions community
Jun 9, 2004
Pros: Their tickets are cheap
Cons: If you want to support 21st Century racism fly ANA
Summary: I am an American who taught English for five years in Korea. The time recently came for my Korean wife and I to leave Korea for good. Because we knew we would not return to Korea we purchased one-way tickets to Bangkok, where I planned to teach English. ... read more
-
-
Rated a Helpful Review by the Epinions community
Apr 30, 2003
Pros: Better lounges than JAL
Cons: FA service that isn't consistent
Summary: Due to mileage partnerships I usually go out of my way to fly JAL, despite extremely high prices, and it wasn't until recently that again out of necessity I had to fly ANA.
I hadn't flown with ANA for about 4 years since I was at college, but apart ... read more
-
-
Rated a Helpful Review by the Epinions community
Jan 28, 2003
Pros: Excellent service, always smiling staff
Cons: small leg-room
Summary: One of my Chinese friend one day told me 'never take All Nippon.' He vividly described how Japanese staffs racially(or ethnically) discriminated himself.
"While on-board, I tried to ask a cup of water. The staff never replied until he asked in my ... read more
-
-
Rated a Helpful Review by the Epinions community
Nov 15, 2002
Pros: very comfortable seats, video on demand and video games, new airplane
Cons: none
Summary: I recently was able to fly business class from Narita to Dalian China on ANA business class. We flew in a very new B767-300. The seats were very comfortable and totally electronic. You have 5 controls to move your seat so you will definitely be able ... read more
-
-
Rated a Very Helpful Review by the Epinions community
Nov 11, 2002
Pros: Star Alliance, comfy seats, friendly service
Cons: none
Summary: I have relatives in Japan so I go visit them every 2-3 years. When I shop for my tickets, I have a lot of choices. One day I looked at a list and notice All Nippon Airways. Their Japanese name is "Zenikku" which means air travel anywhere in Japan. ... read more
-
-
Rated a Very Helpful Review by the Epinions community
May 27, 2002
Pros: Excellent service, economy leg room
Cons: Some planes not yet upgraded
Summary: As a tall person, I'm always concerned about leg room on long flights, and when Delta stopped flying out of Portland, I needed to find an alternative way to get to Japan.
I settled on ANA, partly on the basis of its web site advertising and ... read more
-
-
Rated a Very Helpful Review by the Epinions community
May 13, 2002
Pros: Fast, Efficient and Friendly staff
Cons: No food or drink offered on "shorter" flights
Summary: The dreaded semi annual trip to the corporate sub office in Albuquerque (ABQ) New Mexico was upon me! A 24-36 hour trip back to the US from Japan was the worst part of the whole trip.
The air carrier for the initial part of this trip was to ... read more
-
-
Rated a Very Helpful Review by the Epinions community
May 12, 2002
Pros: Awesome service, unbeatable fares
Cons: Somewhat cramped 767 coach-class seats
Summary: Travel Planning
My wife and I both had a month-long vacation from our jobs here in Korea. We decided to head to Southeast Asia to catch some sun and live cheaply for a few weeks. We're not rich, so price is always our overriding ... read more
-
-
Rated a Helpful Review by the Epinions community
May 1, 2002
Pros: efficient, friendly, and decent food
Cons: none
Summary: I was placed on an ANA flight through United's codeshare agreement, and it couldn't have been more fortuitous.
At the ticket counter at Dulles, I asked if I could be placed in an exit row, and they immediately took care of it, without any ... read more
-
-
Rated a Somewhat Helpful Review by the Epinions community
Jun 30, 2001
Pros: Good service, good food, and even better fare
Cons: Some flights use older aircraft, but even these are OK.
Summary: Hong Kong-Narita-Los Angeles-HK early on this year, 2001.
Took the flight because it was a bargain (I fly between 4-7 transpacific flights a year, and as I run my own business, I like to keep costs down).
On this particular ... read more
-
-
Rated a Very Helpful Review by the Epinions community
Jun 6, 2001
Pros: Wonderful service, comfortable flight
Cons: I honestly can't think of any
Summary: My first encounter with All Nippon Airways happened when I took a position teaching English in Japan, for a program sponsored by the Japanese government. Among the many perks of this job was the complimentary Business Class flight to Tokyo. Lovely! I had ... read more
-
|
|
