Korean Air

Pros: great service
Cons: sketchy safety record

I happen to be marrying a Korean Air flight attendant, so whether I like it or not, I probably know more about Korean Air than most normal people ought to. In general, I would have to say that if you are a customer, Korean Air is a great airline to fly....

Pros: extremely friendly and efficient, good food, free beer
Cons: all (or most) flights stop in Seoul before final destination

February of 99, i flew for the first time (i'm 20). My flight was from Chicago, Illinois...to Manila, Philippines. Not only was i nervous about flying for the first time and sitting in a plane for 24 hours, but i was nervous about meeting my fiance (i...

Pros: Good service, food is edible
Cons: Non-existent smoking section

It was the summer of '97 and I was returning to the United States. I was flying Korean Air, which I'd generally regarded rather favorably. I've always thought Asian airlines have much more attention to customer service (especially once in the air)...

Pros: Friendly, inexpensive, great food and service
Cons: Web page has allot to be desired if your booking online, temperature's a little warm in the planes

Despite some of the things I had heard from people that had flown Korean Air in the past, I was pleasantly surprised! My trip over seas was better than expected, greatly in part to the wonderful service and friendly staff at Korean Air.
My flight...

Pros: Friendly, inexpensive, great food and service
Cons: Web page has allot to be desired if your booking online, temperature's a little warm in the planes

Despite some of the things I had heard from people that had flown Korean Air in the past, I was pleasantly surprised! My trip over seas was better than expected, greatly in part to the wonderful service and friendly staff at Korean Air.
My flight...

Pros: Excellent cabin staff. On time.
Cons: 2-5-2- seating.

Dallas (DFW) to Seoul (ICN) and return economy. Warning: make certain of your seat assignment. Korean is now flying the 777-200/ER which is the same as the 777-200 Ver. 2 (772) on this route. The seat configuration is 2-5-2. Passengers in the middle seat of the 5 in a row seats felt like they were trapped for 14 hours. One person said, “I felt like I was being tortured.” There was no AVOD entertainment system at any seat. The KAL Lounge in Seoul refused to honor my KAL Lounge Pass which was issued in Dallas. Cabin service was excellent. The food was fair. Eva or Asian Airlines are better values. 

Pros: Good critics
Cons: Bad ranking

Just wanted to book my flight with korean airline.. cheap and good service.. But than I read the ranking... 717 killed in the last 30 years and a few accidents.. Other airlines almost none..
Now I am scared..

Pros: pretty flight attendants, new aircraft
Cons: staff, food edible but barely

My husband and I recently flew on Korean Air, Chicago to Seoul, connecting to Teagu, business class and I am sorry to say I will not be repeating the experience. Frigid cold staff at the counter, no smile, no good morning, stuffy , overcrowded lounge with no breathing room, frantic looking manager running all over the place at the gate (almost got tripped by him), made me even more nervous when the barely understandable boarding announcement came on and it turned out that the boarding time will be half an hour late due to "technical difficulties." On board, a surprisingly attentive crew, very polite if a bit overworked and understaffed. The connecting flight was a bit better as it was right on time but the aircraft was a but worn and in need of improvement. Landed on time but would not repeat the whole experience with this airline.

Pros: EVERYTHING!
Cons: I am spoiled now.

When we moved to Korea, it was the first time I had been on a plane in nearly 30 years. I had heard airline horror stories, and I was not expecting much - leery actually. The only consideration for purchasing this ticket was the cost, and you know what they say - you get what you pay for. I had prepared myself for everything that could go wrong, but Korea Air showed me what happens when everything goes right. From ticketing to baggage, service was wonderful, and our arrivals were not only on time, we were early!

The food was quite tasty for airline food. I chose the Korean dish, but my less adventurous daughters selected the American entree. Both were very good, and a constant stream of snacks, juice and water kept us all satisfied for the entire 17 hour flight.

Uneventful is no accident, it requires hard work by conscientious employees. Other airlines could take a lesson from Korean Air.

Pros: Friendly service in all classes, not too pricey, excellent food.
Cons: none

I am a business man who has to travel throughout the Asian region frequently. I always make Korean Air my first choice. Their mileage system is fair, the staff are caring in all classes of the plane so I consider to be a good airline. Check in is efficient and always with a smile. Most of all the food, for airline fare such as the "bibimbap" (a Korean spicy rice dish) travels well and is the best in the skies.

Pros: Punctual at leaving, actually left early... Very polite stewards.
Cons: Decided lack of services, cramped and boring flight!

I flew from London-Heathrow to Brisbane, via Seoul...
London to Korea wasn't too bad, but flying from Seoul to Brisbane and back again was attrocious!

No consoles, one screen at the front of the plane, no way of seeing it if people are in seats in front of you and High School Musical 2! That was a bad flight!

Its a very long trip to be cramped and bored, especially if there are children around you.

We are told that we stay overnight at Seoul and are given dinner and breakfast vouchers... Reality is, breakfast is awesome but dinner... you are escorted through the restaurant to the back. You are told that you are having anti-pasta, pasta and tirimisu, no choice, no variation. I don't eat pork so the salad was a no-no, 6 pieces of pasta with a skimming of tomato and mushroom sauce... Sadly I don't like coffee so the dessert was gone too. Hmm 6 bits of pasta aren't enough for a meal!

Wouldn't fly Korean again, even though they are cheap(ish)

Pros: Friendly inflight crew. Inflight entertainment in newest aircraft
Cons: Food Older aircraft very crowded. Overstated Sky Team benefits

Your experience in coach will vary with the equipment you fly. Some equipment is set up 9 across (2-5-2) and jammed, while others are set up 3-3-3 which is much nicer with up to date inflight entertainment systems. Food is VERY mediocre, while flight crew is pleasant. I'm not looking forward to flying them again, but if I had to, it would be ok.



Oh, be very careful about putting too much stock in their Sky Team partnership. Their booking agent vastly overstated the benefits and mileage commitments.

Pros: Comfortable and Kind
Cons: What a long freaking flight!

I flew from LA or SF (not sure) to Seoul Korea and there was plenty of room for me (6'3" 250lbs) the people were interesting and the movies were good, the best thing about it was I got some free junk like socks and an eye mask which I still use. The stewardess's were attractive too (hehehe).

Pros: kissable lickable flight attendants.
Cons: bad meal including that stupid bi-bim-bob

you would see a lot of unfriendly check in clerks at incheon international airport. never smile.
there were about 5 or 6 clerks checking passports and boarding passes. 3 of them were male in their early 30's
just acted as if they were somebodies. i just wanted to punch their poker faces until their eyeballs popping out
so that i could crush them on the floor. also, one of others was male in his50's holding walkie talkie in his hand, not cool at all. they are all wearing a suit 365 days a year. i bet they would wear it in zzzim zeal bang(korean public bath,and sooo many sauna rooms in site)
as well.

Pros: Good service during the whole long journey
Cons: not so helpful during the transit in Incheon airport

In 2005 I flew from Vietnam to US with Korean Air. That was the first time I have traveled abroad, of course nervous. But their service was absolutely good on board, lasting during the long journey for almost 20 hours. The stewards always smile with you and provide fast respond. I felt really comfortable. Their food is much better than that from other airlines such as China airline or AA, Delta... There is a wide variety of food for you to choose, and you can ask for extra drink without extra charge. Only the restroom is a little small and always crowded.