Pros: Excellent service, clean planes, beautiful lounges Cons: Very little difference between First and Business class
We flew Malaysia Airlines from Newark, NJ to Sydney via Dubai and with a stop-over in Kuala Lumpur on the flight to Australia. The following is a brief account of our experience. Please note that service in and out of Newark has been temporarily...
Pros: Outstanding service, Good value for money. The Kuala Lumpur Stay. Cons: Messed up our special meal request
Every year, we look forward to our India vacation that we usually take in December, with a lot of enthusiasm and gusto. And, why not? The vacation is a month long festivity of meeting friends and relatives, shopping, good food, no bills, no cooking, no...
Pros: cheap,good entertainment and food Cons: subject to delays
In March this year I flew with Malaysian Airlines from Melbourne, Australia to Kuala Lumpur and changing planes, on to Yangon in Mynamar (Burma) , returning by the same route .In total I caught 4 different planes operated by Malaysian Airlines ....
Pros: From Asia: easy check-in, meals on every flight, professional staff. Great entertainment on B747 Cons: From Los Angeles: nightmare check-in and boarding. Cramped seats, meals weren't always so edible
Ticketing In May 2002 I purchased an Access Asia pass. At $900 for transportation from Los Angeles to Kuala Lumpur and then unliminted (there was a limit, but the math works out that you’d have to get on a plane every day to reach it) flights to most ...
Pros: very competitive fares, comfortable, excellent service and route network Cons: not a member in any major airline alliances, limited North American routes, limited entertainment
I've really enjoyed every flight I've taken with Malaysia Airlines. I haven't flown with them very far, mind you, but I have flown with them a lot, and it's always a pleasure. For several reasons, they do deserve to be considered one of the premium...
Pros: Great Crew, great seats, great food Cons: entertainment system, LAX Malaysian First Class Lounge
My wife and I traveled Malaysian Airlines, First Class, from LAX to KLIA to MAA to KLIA to LAX. Overall, it was an extraordinary experience, and well worth the price (280,000 AMEX miles). I generally fly business class, so this my first experience ...
Pros: Big personal TV Cons: Poor/cheap meals, seats, lounge, and service.
I recently had the opportunity to fly business class from Los Angeles Int'l to Taipei, Taiwan. I was really looking forward to this trip because I had previously heard so many good things about Malaysia Airlines. Now, before I go into the review, I ...
Pros: Good seat pitch, generally reasonable service Cons: So-so transit hub, Malay the primary language, cabin crew can be cold sometimes
I just flew Malaysia from SIN (Singapore) to KIX (Osaka) via the home airport KUL (Kuala Lumpur) last week, and will try as best as I can to give a fresh, objective epinion. It's pretty interesting now considering Malaysia has just recently bagged the ...
Pros: Comfortable, Cabin Crew, Onboard Entertainment Cons: No Flat Bed Seats in First Class
I just returned from a trip to the Maldives and was so impressed with MAS, I felt I had to write some comments. The Maldives isn't easy to get to and not very many scheduled airlines fly there. I wanted to use my frequent flyer miles and found out I...
Pros: 1.No hassle 2.Cheaper air-fares 3.escort service 4.good entertainment 5.comfortable seats Cons: 1.Strict with rules
I have travelled overseas a few times on Malaysian Airlines flights.It has yet to give me any hassle in booking a ticket or checking-in at the airport.I like the cheaper fares, a wide variety of cuisine,the escort service,comfortable seats, good...
Pros: Modern aircraft, flexible conditions of the ticket Cons: Unfriendly service, no taste food, no service for disabled passengers
August 1999, we flew Amsterdam - Kuala Lumpur and Kl - Penang with Malaysian.
Since it cooperates with KLM, so we can earn points, and it has a very good reputation we decided to fly with them.
Pros: Great value for money, punctual, modern aircraft. Cons: Stewards' uniforms!
UPDATED ON 21/08/2000:
After my first very positive experiences on Malaysia, I didn't hesitate to use their services extensively on my following trip throughout South East Asia. Once again, I found their flights to be simply flawless....
Pros: Good network and connection times. In flight entertainment Cons: Sloppy irritable cabin crew, appalling food.
I flew from Heathrow to Kuala Lumpur and then on to Kota Kinabalu, Borneo. Basically there was nothing fundamentally wrong with the flight. It was however, far from exciting or inspiring. The cabin crew gave the usual pleasant smiles on entering the...
Pros: It is cheap and spacious. Good service but depends. Cons: Food are bearable.
Malaysian Airline System is a Malaysian flagship carrier which started since early 1937. It was then called Malayan Airways. By 1967 it was renamed to Malaysia-Singapore Airlines Limited(As both government jointly acquire majority control). The carrier...
Pros: it was cheap, good snacks Cons: it was cheap, no customer care
I have flown Malaysia Airlines once, round trip(so two different airplanes and crews) while on My first flight out of the US. After riding with them I have to wonder how I was ever able to get on another flight with ANYone. I had to take them to...
Pros: cabin crew are great Cons: flights always delayed
This is the airline that is always late from 20 minutes to 2 hours, whatever you choose. The pilots always have a different excuse for lateness, and when they mumble their announcements, you know they are lying. Over many flights we had one that was...
Pros: Friendly people Cons: Rarely punctual, bad food
Between June 1998 and June 1999, I flew between Kuala Lumpur, Malaysia and Jakarta, Indonesia once every two weeks for business reason. My flights were mostly with Malaysia Airlines.
In about 75% of my MAS flights out of KL International...
Pros: Great Service, Good Food, Luxurious seating Cons: None
Malaysia Airlines is easily one of the best airlines I have ever traveled in. The hosts and hostess are always ready to help and the service is top quality. The food is also great, which is a very rare attribute of airlines. I recently took Business...
Malaysian used to be among the top 6 airlines on my list. Unfortunately, with the recent slip in Asian economies, it has directly slipped a notch in quality.
If I were to recommend an airline to/from KL, it would be either a connenction on...
Pros: Clean planes, slightly nicer seats, cheap fares, newer fleet. Cons: Flights can be very full. Beware the disinfectant spraydown.
The service one gets with MA is analagous to the what one experiences in KL. You get great service at a reasonable price. I flew direct from HKG to KL in 1/03. This was during the high season. Although the flight was full, check-in was quick and the...
Pros: Cuisine,Cabin, Cabin Crew, Value Cons: Inflight Entertainment
Being a student overseas in the United States, holiday trips back home to the United Arab Emirates can be expensive, but of course are necessary. Not only are the trips expensive, though, they are also very long.
Pros: It's relatively cheap and is quite a direct route to Australia or New Zealand. Cons: Just about everything
In October '07 I flew from London to New Zealand (via Kuala Lampur) returning one month later. The first leg was OK although the cabin is incredibly cramped. There were sufficient cabin attendants and the food was OK. After the 13 hour flight I had a 3 ...
Pros: Very neat, and organized flights. Cons: Some of the timings between flights are very long.
One of the best, and reasonable way to fly, if you are looking forward to fly practically anywhere in the world. Malaysia Airlines is the way to go. My first experience with Malaysia Airlines was when I went to India back in End of May 2005. I got a very ...
We flew with Malaysia from Frankfurt to Sydney, returning from Melbourne, with a stopover in Kuala Lumpur on each leg. We flew in Economy class, and although the service was perfectly fine, I felt a bit more could have been done to keep us comfortable ...
Pros: A hassle free travel experience Cons: Shiny uniforms of the male stewards and KennyG as background music
My knowledge of Malaysia airline was primarily from the high intensity highly creative and aesthetic media campaign launched by this airline two years ago. Having been based in Europe for quite some time, i did not have the opportunity of flying with ...
Pros: When your seat in economy is as good as business class...! Cons: NONE!
I have flown MAS for the past 4 years. Initially I flew economy class principally between Kuala Lumpur and Tokyo as often as once a month, as well as trips to Europe and Australia several times a year. I became addicted to the airline after I found the...
Pros: This airline is the absolute best Cons: Absolutely no Cons
Having just completed a round trip from London to Auckland in Nov 10th-20th in economy class I couldn't help thinking how lucky I was to be onboard an MAS flight once again After arriving in Lon I so easily could have taken the next available flight ...
Pros: Good service, punctual and reliable Cons: In flight entertainment could be updated.
This review relates to a trip taken in August/September 2005 from Auckland, New Zealand to Kuala Lumpur, Malaysia. The purpose of the trip was to attend a conference and both flgihts were in economy (coach). I have travelled with this airline on ...
I will get down to the main point of this review: Malaysian Airlines is a great Airline that offers above-average service at a below average price. My girlfriend and I have used Malaysian Airlines on several occasions (mainly Tokyo-Los Angeles, and...
Pros: flatbed
dining table
food presntation
comfortable 9/10
cabin service
staff service and efficiency Cons: general cabin atmosphere
music choice (old)
cabin music and annoucements
KUALA LUMPUR- LONDON HEATHROW BOEING 747-400P FIRST CLASS well being a facinated guy i am into airlines i just had to expericance the new seats that malaysia airlines had placed recently. although their premier airline, which was designed to ...
My 9 year-old son and I flew Malaysia Air to Tokyo. The service was impeccable!
About three days before the flight, someone from the airline called to confirm our reservations and to ask if we had any meal preference. I told them that I...
Pros: Great food, entertainment and staff. Cons: Jet lag
Malaysian Airlines really provides a wonderful service and I especially enjoyed their 14 hour flights from Dubai, UAE to Newark, USA. Sure the flight is long but the staff is at your side whenever you need them, and you can't help but feel comfortable....
Pros: Great service and nice food Cons: None that is really obvious.
I can't remember really when I first got on an airplane. All I remember was Malaysian Airline was the first ever airline that I have ever used. I just love it. Not to say that I am biase towards other airlines, but then I have my own reasons to like it....
Pros: Best Service Overall and excellent fares. Cons: Mileage System has higher award requirements than most Asian Airlines
Malaysia Airways System is perhaps the best airline I have flown to
date compared to all the Major US Carriers and several Asian Carriers.
I still rank MAS as a number one carrier in Asia.
Malaysia offers preassigned seating on all...
Pros: Pleasant, attentive, cuisine Cons: Long flight, time between meals
15 airlines down the line, and 10 years of flying in my resume, it is my sincere contention that Malaysia Airlines is indeed a world class airline. The summer of 99', i flew MA from Newark international to Chennai, India. It was a 23 hour flight with a 1...
Pros: Only airline direct from Perth Australia - Los Angeles USA Cons: food, comfort and rudeness
I have had the opportunity to fly with Malaysian Airlines between Perth Australia and Los Angeles USA. The first trip was great, that was from USA to Australia, everything that you could want in a long plane trip was there.
The second trip though,...
Pros: Friendly service by the stewards and stewardesses Cons: No playing cards for this flight
This was about my flight to Bangalore with Malaysia Airlines 3 months ago. Due to business purpose, I have to stay in Bangalore for one year and leave my family and friends in Malaysia. I was able to control my tear in the airport before I entered the ...
Outstanding value for money, modern aircraft, friendly air crew, excellent service
Cons: None, apart from having to transit in Kuala Lumpur
I have travelled Malaysia Airlines (MAS) many times to destinations in India (Chennai and Mumbai) and every time, the airline has been outstanding. Booking has been done through both the MAS website and third party sites like Zuji (Travelocity's ...
Pros: Friendly staff, multi-lingual announcements. Cons: Leg room - Let's squeeze in as many passengers as possible.
We just travelled from Sydney to Phuket via KL. Reason we took this route is that we only booked 1 month in advance and all other airlines were fully booked. I was a little apprehensive from the start especially due to the 8 hour transit time on the ...
Pros: Very professional & friendly cabin crews, Good entertainment. Practical On-Board Business Center. Clean aircraft. Cons: Out-dated First Class seats
I'm several frequent flyer program member and have been traveling on several airlines, and I'm really impressed by the excellent standard shown by Malaysia Airlines. From fine dinning to excellent cabin crew service, I have no complaints.
On one...
As a Malaysian, MAS should be my first choice wherever I travel, I did till I had to write MAS a letter to ask for compensation on a delay fight. I was flying from the UK back to Malaysia by MAS. The aircraft was experiencing some technical problems (We ...
Pros: cheap price, food OK Cons: service lacking, smoke-filled non-smoking cabin
I've taken Malaysia Airline once, that was last year, from London to Malaysia. Well, the overall experience is not so bad, if only they could seperate the non-smoking and smoking areas with curtains. I was almost suffocated by the smoke throughout the...
Some people don't consider many of the foreign air carriers to travel to their home country for various reasons that could be rather be well clear, however, Malaysia airlines, brakes this tabu that still lingers in the industry as well as the common...
Pros: great service, great airline - or is this PAST tense? Cons: Lack of customer service dept response seems to show that my tragedy = their profit!
I live in Taiwan. Months ago, I booked a double Malaysia Airlines package holiday and paid for it in cash, in full and in advance. Then I got news that my brother in the UK was dying in hospital and I had to change my holiday plans to spend time in the...
It's worth to fly with Malaysia Airlines by jofon ,Dec 11 '08
Pros: Speedy kiosk check-in system, helpful staffs, comfortable seats Cons: More movies and radio channels would be appreciated.
This was the first time I fly with Malaysia Airlines and I had a nice trip with them. I want to make a point here that this airline is well worth to fly with. The kiosk check-in service in Kuala Lumpure International Airport was pretty fast and convenient. We waited our flight in the boarding gate just after checking in. The ground staffs were helpful and friendly. All flights were on time and my flight was nearly half full so we had more than a lot of space. Legroom was really good for economy class with only overhead screens and a few radio channels. We were offered two hot meal choices and drinks were served regularly. The flight attendants that served us were very nice.
Flying to Tokyo with Malaysia Airlines Business Class by alixander ,Nov 20 '08
Pros: Clean and comfortable cabin, professional service Cons: Dislike the colour of the new seat covers
My journey to Tokyo started with an eight hour flight with Malaysia Airlines from KLIA to Narita Airport. The flight was a pleasant experience because of MH business class. The business class seat onboard Boeing 777 is really nice especially when the seat can fully recline. This makes catching some sleep on an overnight flight possible. And it's spacious. There is also a back massager which helps relax the back muscles. I should have bought one in my room. On board their staffs serves people in a professinal manner, they are polite and attentive. In a nutshell, there's no regret to choose this airline for travelling long haul.
Pros: Seats with enough legroom, great service & entertainment Cons: Long aisle
It’s quite a long journey to fly from London to Kuala Lumpur. It would have been rather boring, if not for the service of Malaysia Airlines. Initially, I was worried about the seats as I knew we have to stay long hours in the plane. To my relief, it was not bad at all. There was enough legroom to adjust our seats and go for a nap. We were also provided with blankets and pillows to sleep comfortably. The flight attendants were so caring as they kept checking what we needed throughout the journey. I could enjoy all the benefits in the economy class such as watching movies, listening to music and even playing video game. Personal TV screens are provided in all classes with a selection of music, dramas and children’s programmes. Another enjoyable experience for me was in-flight reading. There was a selection of international and Malaysian newspapers on board. As for the in-flight meal, both Asian and Western food were included in the menu. Although it's not really a tasty meal for me, it’s neatly packed and sufficient for us.
Opps..Malaysia Airlines’ Hot Meal Boxes..Hot!! by riy_lee ,Aug 23 '08
Pros: Delicious hot meal Cons: The hot meal is not provided in every route
I've flown to Kota Kinabalu with Malaysia Airlines last week. This is the second time I flew with Malaysia Airlines and this time I could taste its new hot meal boxes on board. I tried the chicken mee and it’s really delicious. We had grapes and biscuits as our dessert too. I like the design of the hot meal box and it’s very convenient. It allows us to take away and my sister ate the food after we arrived Kota Kinabalu. I’m still keeping the box as one of the reference for my graphic design class. For me, this packed food is deemed a great change. Wish to taste another hot meal in my next flight.
The First Experience with Malaysia Airlines - Great.. by rooki18 ,Aug 14 '08
Pros: Hospitable flight attendants and premium service Cons: Drinks were bit dilute
My brother and I took a flight to Singapore last week with Malaysia Airlines low fare tickets we bought past few months ago. This was the first time my brother flew with Malaysia Airlines. Previously he just opted for budget airlines. Anyway, this had been an enjoyable journey for him because he could finally relax himself on the spacious seat in this plane. The leg room was large enough for my big size brother and he did not feel his legs numb this time. The in-flight food was not bad, although it’s not enough for my brother. While the drinks were bit dilute. Anyway, we’re really amazed by their service. The flight attendants were very courteous and attentive to the wishes of the passengers. They kept on checking whether we were settled down and comfortable on our seat. Whenever a passenger needed their help, the flight attendants were all smiled and getting to passengers prompt and quick. Paying such reasonable fare enjoying the excellent service, it’s really worth flying with Malaysia Airlines. What is on my mind after this? Plan my next trip with Malaysia Airlines!
Kiosk check-in with Malaysia Airlines by susanecy ,Sep 19 '08
Pros: User friendly and a faster way to check-in Cons: Need to find it out where the kiosk was located
A group of twenty of us visited our ex-teacher who has moved to Kuching last week. The organizer of the trip asked us to check in with self-service kiosk at KLIA. For me, this service was quite useful and thus I’d like to highlight it here. When we were at the self-service kiosk, I realized that the line was short and just few minutes it came to our turn. The machine at the self-service kiosk was able to bring up the correct details of our flight. After that we were asked to confirm the details and the check-in would be completed. I found this kiosk was actually quite convenient. Since I was curious about the self-service kiosk, I asked one of the Malaysia Airlines’ staff about the details of using the kiosk to check-in. Apparently, the self-service check-in kiosk has been opened for flights many hours before check-in desks. Hence one could check-in much early or even up to a day before the flight leaves. It’s indeed an efficient way to check-in in the airport.
Pros: None Cons: Bad service, worst cabin staff, might treat you differently if you were a foreigner.
I flew Malaysia airlines from Newark to Kuala Lumpur- I am a Malaysia Indian- the staff were very unfriendly to me- quite rude to me actually, compared to any other airline I have flown. I actually had to fight to get a bottle of water to drink many times on all the flights, which they would not want to give me, I also had to fight with the stewards to let me stand in front, when we landed, as they asked me to go back on place to economy, the flight was an hour late getting in, and the steward was actually very rude- they also did not have their facts straight on the 1-94 forms to fill out, I had to show them what to do. The first time I have flown MAS from the USA- guess what? Won't ever do it again, not worth it.
Hot meal in Malaysia Airlines by zakgoh ,Sep 09 '08
Pros: The food was hot and could be taken away Cons: The fruit was not sweet
I noticed that Malaysia Airlines has its hot meal on board instead of cold sandwiches which I had last time. For the main course, I got the thai mihun with chicken (for those who don’t know, mihun is a kind of noodle made from rice). As for the dessert, I had chocolate tube and grapes. The food was neatly put in the meal box and the meal box was nice-looking. The taste of the mihun was really good and of course the best thing was that the meal was hot. But I don’t like the grapes as they were too sour. To my surprise, we could take away the hot meal box if we don't want to eat on board. I think this is something innovative that Malaysia Airlines has done. I truly prefer this kind of meal box instead of eating with tray which for me is a bit troublesome with heavy plate.
Just returned from a whirlwind tour of Southeast Asia on Malaysia Air (EWR-KUL round trip). Excellent service by ground staff and air crew. Food was great and had our choice of 2-3 entrees for each meal being served. Accommodated us in every way and they truly strive to make your flight comfortable and enjoyable. Seated in coach and each seat has their own LCD to watch movies (choice of 7), TV programs (3-4), play games, listen to music, read the news via cnn.com (limited news, but still nice) or watch flight status/path. Cozy blankets and mini down feather pillows were a nice touch.
Malaysia Airlines' rainbow by brianloo ,Jun 16 '08
Pros: Cheerful cabin & cheerful staff. No delays. Cons: None comes to mind.
Economy Class. KUL to Kuching. Flight took off on time, arrived 10mins early. Their cheerful multicolored seats and new style inflight-meal-in-a-box are so refreshing. Most of all they walk the talk with impeccable service, level or better than First Class of some other airlines of note.
Its website and careline help a lot by mild503 ,Nov 03 '08
Pros: Easy access to their website and careline Cons: Some explanation given by the personnel in their careline was too lengthy
For my family trip I had so many questions for the flight delay. I am quite meticulous and curious and like to prepare things ahead before the time. The Malaysia Airlines website helped a lot, with what they call "Ask MH". Also called their careline to enquire about their travel insurance and online check-in (there were 10 of us!) Although their personnel spoke a bit slow, they showed their respect to me. I had a great trip with my family. Overall flight was great, and my kids enjoyed themselves.
I have been using this airline for many years for different trips. Although there are many other budget airlines which fly to the same destination, my loyalty still go for Malaysia Airlines. The biggest reason is their cabin crew is among the most professional I’ve ever met. Still remember my trip to London from Kuala Lumpur three years ago. I was feeling terrible the day of my flight as I was recovering from diarrhea. I felt extremely cold and thus I asked for a blanket just after I boarded the plane. Soon after take-off, my stomach cramped seriously and I was hurting. A stewardess passed by has asked if anything she could help as my facial expression was so painful. She held my arm and accompanied me to the toilet. When I was back to my seat, another stewardess gave me a glass of warm water and helped to switch off the air-con above my seat. I was cared for the entire flight. I really grateful I can say. Although they were busy, they made time to be attentive and thoughtful. Their service was beyond professionalism.
Pros: Flight network within Malaysia Cons: Rude staff, bad food, delays, uncomfortable seats - the list goes on!
"Exceeding Expectations"...well you'd want to have pretty low expectations for what classes as customer service and comfort on this airline. The staff were rude and unhelpful, the flights late, blatant security risks and contradicting gate announcements, No nay NEVER again! - oh and 4 weeks on I'm STILL waiting for a response to my customer contact email!
(slow) service with a smile... by gaijinjoe ,Dec 04 '05
Pros: Courteous, attentive flight attendants, genuinely nice people Cons: Schedules seem to run on "Malay Time" (late!!!)
Had the chance to use Malaysia Airlines for a short Singapore-Penang (SIN-PEN) round-trip. Very pleasant and accommodating cabin crew, edible meals (both would be "excellent" compared to most domestic US service). Would have probably given them 4 stars if they could keep anything even close to a schedule (both legs were late by over one hour). Give yourself PLENTY of padding in your itinerary if you are flying them to any connections...
Pros: Easy and very friendly to visitors and costumers either internationals or domestics Cons: Sometimes delays
Yes, it is the best airline to travel to Malaysia. Easy and very friendly to visitors and costumers either internationals or domestics but sometimes there are some problems beyond controls. Please visit malaysia if you don't have ideas about malaysia, please visit this links : http://malaysiasearch.net76.net
Malaysia Airlines Customer service is the absolutely worst by sreddi ,Dec 18 '05
Pros: KL airport is clean Cons: Bad Food
Bad customer service
Malaysia airlines lost my baggage when I traveled from the US to India. 4 weeks later, I still can't anybody to respond to my voice mail messages or emails. Nobody in baggage service even answers the phone. When Singapore airlines lost my baggage, the service I received to find my bags and compensate me for my troubles was absolutely outstanding. Malaysia airlines should be ashamed to even compare themselves to Singapore airlines or any airlines for that matter.
Pros: Easy check-in,good crew,good food,comfy seats Cons: Couldn't understand pilot, would have like to have a few more drinks.
Check-in was painless in both ADL, KUL and HKT. All flights departed and arrived on or before time. The planes were very clean and well presented but the toilets ran out of things like tissues by the end of the flight. All in all I would highly recommend flying MAS.
MEL-KUL-PEN-KUL-LHR-LAX-TPE-KUL-MEL in Business Class. Malaysia Airlines are truly one of the great airlines of the world. Having just completed a round the word trip with them I can honestly say I have never received better service and attention from an airline, they truly go beyond what you would expect. Food was delicious and beautifully presented. Golden Club Lounges are fantastic in MEL and KUL, the one in LAX though needs a facelift. Cabin crew on all flights were exceptional, warm and responsive, constantly roaming the cabin, topping up water etc. All flights bar the final KUL- MEL were in the old Golden Club seats which are old but still comfortable over a long flight, KUL- MEL was with the new upgraded lie-flat seats which were great, cabin lighting also changed from yellow colours to a deep blue overnight creating a fantastic effect. Overall I cannot recommend Malaysia Airlines enough, much better than the likes of SQ, CX, EK. Try them and you will be pleasantly suprised!
Winner of Best Cabin Staff 2001, 2002, 2003, 2004
Best Airline S.E Asia 2005
Best Economy Class 2005
View my photo report
http://www.airliners.net/discussions/trip_reports/read.main/61808/
I received my bag on destination wholly cut with a knief. I found out that i have lost lot of items from the luggage, including my degree certificate...I was coming back home after finishing my education...travelled with malaysian airlines...was totaly shattered with the support they gave...the Mumbai airport baggage department not picking up my calls for weeks...hanging up on me...i would not recomend traveling with malaysian airlines ever... broken bag,stolen luggage,lost degree certificate,malaysian airlines Mumbai airport no support(not responding calls, hanging up on you)
Pros: Punctual, clean, friendly staffs Cons: Legroom is far roomier for the middle seats
Based on my experiences, I would say that Malaysia Airlines offers excellent services. They would be my first choice for flights to Australia or Asia. The flight was on time and the plane was clean. The cabin crews were very friendly and always seemed pleased to help. The entertainment was better than other airlines I have flown with. As for the legroom, it was barely sufficient but otherwise seats were very comfortable. I would advise travelers to stick with the middle seats since they're far roomier and one can make a quick getaway to the restroom. In making comparisons with other airlines I'd consider the cuisine of Malaysian Airlines to be above average but possibly not the best. Overall, this may be the suitable airline to travel on if you are going to Asia.
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