Review by heidifromoz
September, 08 2013
Pros: Excellent cabin crew and ground staff, efficient service. Good choice of entertainment.
Cons: Food in economy sadly lacking; decor on this airline dreadful.
Review by markaa1
August, 17 2012
Pros: Nothing much good to say about my experience
Cons: What can I say - they really do not care about their passengers.
Review by freelancerbd
August, 04 2012
Pros: The staff are extremely helpful, the food is excellent, the entertainment facilities are good also.
Cons: The price is really relatively high, all staff are not always helpful.
Review by a4711
April, 12 2012
Pros: food was ok...
Cons: filthy management
Review by nova1968
March, 16 2012
Pros: Genuinely helpful staff
Cons: Can be more expensive than other airlines
Review by crazyworld
December, 03 2011
Pros: Great service on board.
Cons: Expensive fares.
Review by ceo_corp
October, 25 2011
Pros: any body has an idea what to do ?
Cons: very bad airline
Review by amarilyne
June, 18 2011
Pros: What pros, to date I have yet to find anything with this airlines. Good luck.
Cons: This airlines staff is made up of liars and rude people.
Review by kblum0415
June, 05 2010
Pros: Meals provided are very nice.
Cons: over weight baggage comes with a fee.
Review by nyumix
December, 24 2009
Pros: great and the best customer service
Review by Chloe
October, 07 2009
Pros: comfy seats, free movies, cheap stopovers in Singapore, ok food, professional onboard flight staff
Cons: unprofessional untrustworthy phone support, bad cancellation and change policies, no mileage points for cheap flights
Review by tjgh1168
February, 12 2009
Pros: arrives on time
Cons: service is not natural
lately loosing luggage frequently
Review by lswan1763
November, 14 2008
Pros: You won't want to fly with any other airline ever again!
Cons: You won't want to fly with any other airline ever again!
Review by ragemachinez
October, 26 2008
Pros: Efficient service, young fleet, many destinations
Cons: Not worth ticket price, economy class is inferior to other airlines, bad frequent flyer programme
Review by speakingtruly
August, 11 2008
Cons: No efficiency nonfeasance poor customer services Lack of basic etiquette
Review by zenobiajim
July, 17 2008
Pros: The service is super good.
Cons: Cannot think of one
Review by bharat_rao
April, 19 2008
Pros: Well maintained aircraft, cheerful cabin crew, good food, pleasant flight
Cons: internet check-in can be better
Review by raada
April, 02 2008
Pros: Rumour says nice stewardesses but if it's like their customer service I rather not fly.
Cons: No changes. Ever! No matter if the world comes to an end.
Review by siafan
March, 14 2008
Pros: Krisshop responded to initial queries and did offer solutions.
Cons: It was all words but no real action over a few months.
Review by pungpui
January, 29 2008
Pros: As always terrific air crew, product enhancements
Cons: Lack of the wow factor with new product
Review by Darkmistress
December, 06 2007
Pros: Food, entertainment, available attendants, nice color scheme
Cons: um static-y blankets