Singapore Airlines

Pros: comfy seats, free movies, cheap stopovers in Singapore, ok food, professional onboard flight staff
Cons: unprofessional untrustworthy phone support, bad cancellation and change policies, no mileage points for cheap flights

Ok maybe 2 is fair. Years ago, in 2006 5-stars would have been a sure bet. But based on my experience today, I'm disenchanted. First I'll get off my chest the reasons I'm annoyed. Then I'll be fair and say what I liked in 2006, ending this review on a ...

Pros: You won't want to fly with any other airline ever again!
Cons: You won't want to fly with any other airline ever again!

Just want to congratulate Singapore Airlines on a fantastic service, I wouldn't fly with anyone else. If I'm honest I was dreading the trip, I get very fidgety and bored after about 5 hours maximum on a plane so the thought of over 20 hours flying was ...

Pros: Efficient service, young fleet, many destinations
Cons: Not worth ticket price, economy class is inferior to other airlines, bad frequent flyer programme

Being Singaporean it has been drummed into me constantly by media here that Singapore Airlines is the best airline in the world. Its services are always shown as being the best anywhere, and one would almost start to think they are so great that one must ...

Pros: The service is super good.
Cons: Cannot think of one

I travelled a lot but I have never really heard about Singapore Airline before. Before I came to the states, because it was the peak season, I couldn’t be able to buy the tickets from the highly favorites like Pacific Cathy. One of my friends recommended ...

Pros: Well maintained aircraft, cheerful cabin crew, good food, pleasant flight
Cons: internet check-in can be better

I arrived at Bangalore Intl airport at 8.45 pm for my first eastbound international flight (and first flight with SQ) from India. This is, of course, the old BLR airport. I was hoping to write a review of the new airport, but that isn’t opening until ...

Pros: Rumour says nice stewardesses but if it's like their customer service I rather not fly.
Cons: No changes. Ever! No matter if the world comes to an end.

Back in 2001, I paid for a ticket from the San Francisco to Singapore. Before I went on this trip, I had to make a trip back home (internationally) to my family and pick up a new US visa. Then Sept 11 happened and my visa got stuck at the embassy, and on ...

Pros: As always terrific air crew, product enhancements
Cons: Lack of the wow factor with new product

At the moment, Singapore Airlines has the B747-400, featuring KrisWorld on Demand, the Raffles Class Space Bed and First Class. Then they introduced the B777 product in the late 90’s, and economy class gets a much better In-flight Entertainment ...

Pros: Food, entertainment, available attendants, nice color scheme
Cons: um static-y blankets

Our first trip on Singapore Air between Seoul and San Francisco was about a year ago now. I was so delighted with the experience that I managed to get my flight back to Korea on the same airline. That first flight was booked by our boss because he was ...

Pros: on time. safety standards. basically good products
Cons: Reservation always busy. Website useless. frequent flyer program pricing

I am flying SQ since 10 years , I am a pps since 5 years. Sadly I have everything seen deteriorating especially: 1. Call centre/reservations in Singapore: busy line since 3 to 4 months, takes hours to talk to someone, and when you get someone on the ...

Pros: Online check-in, new-ish planes
Cons: Cramped seating, unfriendly service

I travel for work quite a lot, and mostly around the Asian region. I am based in Singapore, so a lot of this travel is 5 hours or less, which means it falls under our company's travel policy allowing me to upgrade to Business Class. For the price of ...

Pros: business class
Cons: service, respect, friendliness

As a frequent traveller for work and personal reasons, I have to fly quite a bit. I have lived in Singapore for over 6 years, so a lot of the time that has been on Singapore Airlines (SIA), both in business class and on economy. Early on, I could not ...

Pros: Good in-flight entertainment, good food (for an airline), great airport for stopovers.
Cons: Aircraft are getting grungy, planes are cramped and crowded.

This is a review of Singapore Airlines (SQ) economy class service. It's not my first-choice airline but I end up flying about 50,000 miles a year with them. Over the years Singapore Airlines has developed a legendary status among flyers as the ...

Pros: extensive route network, new aircraft
Cons: high prices, poor customer service

I had booked an award ticket with Singapore Airlines for a return trip from Hong Kong to Seoul, Korea. When I telephoned SIA to pay the departure taxes (which I have to pay on a 'free' ticket) I was quoted a figure of $239. Another later telephone ...

Pros: Clean, Nice, Services as listed
Cons: Not good food

When flying overseas, I was afraid my experience would be horrible. I was in for a good surprise. When I got onto the plane, I noticed how many seats there were. That was a good sign, right? I looked around and found willing flight attendants. They ...

Pros: excellent service and real food even for short flights!
Cons: nothing

I have never flown SIA before and finally got the chance to fly with them recently on my flight from Singapore to Jakarta (1.5 hours flight time). I have heard a lot of good things about them in the past and was told that SIA is part of Big 3 airlines in ...