Singapore Airlines

Pros: comfy seats, free movies, cheap stopovers in Singapore, ok food, professional onboard flight staff
Cons: unprofessional untrustworthy phone support, bad cancellation and change policies, no mileage points for cheap flights

Ok maybe 2 is fair. Years ago, in 2006 5-stars would have been a sure bet. But based on my experience today, I'm disenchanted. First I'll get off my chest the reasons I'm annoyed. Then I'll be fair and say what I liked in 2006, ending this review on a ...

Pros: Best CREW, Great Service, Good IFE, Good Connections
Cons: Food selection/variety is limited in Coach.

I have flown Air-India, Lufthansa, British Airways, Virgin Atlantic and United, American, Continental (within US) and the best way to fly is 'Fly Singapore' I have an instance to show SQ is the best SECTOR: LAS VEGAS-HKG-SIN-MAA CLASS: COACH The ...

Pros: Good service, timeliness of flight
Cons: Food needs improvement

I have flown Singapore Airlines numerous times throughout Asia as well as to the US. The thing that impresses me most is the high standards they keep. All Singapore Girls have to go through several months of training before allowed on board. The planes...

Pros: Personal entertainment center, impeccable service, very clean aircrafts; 48 hr internet check-in
Cons: Avoid the 2 seaters near the lavatories

My wife and I decided to take one of the longest trips we'd take in several years; going from Aruba to Amsterdam, Singapore, New Zealand and then all back again. For the portion to Asia/NZ, we insisted on flying with Singapore Airlines based on their ...

Pros: Best flight timings to India; On-time performance
Cons: Cabin crew under-peform on India routes

My recent SIA flying experiences show that their in-flight service levels have hit new lows; it will take more than just amenities for SIA to retain their ‘most-awarded-airline’ status. In Business Class on SQ407 of Feb. 3, when I complained to the ...

Pros: extensive route network, new aircraft
Cons: high prices, poor customer service

I had booked an award ticket with Singapore Airlines for a return trip from Hong Kong to Seoul, Korea. When I telephoned SIA to pay the departure taxes (which I have to pay on a 'free' ticket) I was quoted a figure of $239. Another later telephone ...

Pros: Efficient service, young fleet, many destinations
Cons: Not worth ticket price, economy class is inferior to other airlines, bad frequent flyer programme

Being Singaporean it has been drummed into me constantly by media here that Singapore Airlines is the best airline in the world. Its services are always shown as being the best anywhere, and one would almost start to think they are so great that one must ...

Pros: Fabulous crew, great in-flight entertainment, consistency, aeroplanes.
Cons: Nothing worth mentioning.

Spending far too much of my life on airlines, I have found that Singapore Airlines is consistently vastly superior to any other airline I fly. I tend to fly Thai, Malaysian, British Midland, Cathay, Qantas, United and (when I absolutely have no choice!) ...

Pros: Excellent entertainment. Friendly staff and a very enjoyable flight.
Cons: A bit more expensive.

Singapore Airlines is one the world's top airlines and it proved just why. It was the first airline to introduce TV's on the back of every seat on the plane, even the economy class. There lots of different types of movies, games and music to choose from...

Pros: Flights on time, efficient service, EXCELLENT and impressive in-flight entertainment system
Cons: Artificial service, poor seat pitch on short-haul economy flights.

I have recently flown the SIN-MNL-SIN route on SQ Economy, and I was a little let down by the experience. Just for the record, I'm Singaporean. Planes took off on time and arrived earlier than scheduled. The in-flight entertainment was excellent, ...

Pros: Nice selection of personal entertainment
Cons: Food, service, accomodations overated

I booked a flight on Singapore airlines from New York to Bangkok after reading all the glowing reviews here on Epinions. The cost was a few hundred more then some other airlines for the same dates of travel, but I reasoned the extra cost would buy me a...

Pros: Good Service In the Air
Cons: Very Poor Service on the Ground and screwup Internet Booking System

I will like your help in telling the public that so called one of the best airlines in the world (Singapore Airlines) provides one of the worst services on the ground to the customer. I have brought up this issue to the Customer Relations Department and...

Pros: Clean, Nice, Services as listed
Cons: Not good food

When flying overseas, I was afraid my experience would be horrible. I was in for a good surprise. When I got onto the plane, I noticed how many seats there were. That was a good sign, right? I looked around and found willing flight attendants. They ...

Pros: Great everything.
Cons: It is depressing to get on any other airline after you flown with Singapore.

I had always wanted to fly Singapore airlines, and I finally got my chance last week. I had used th ...

Pros: Great service, modern fleet, tons of amenities and entertainment options
Cons: They don't fly everywhere

I've had opportunity to fly most of the major airlines that originate in North America and Asia. My hands-down favorite is Singapore Airlines.

Japan Airlines offers excellent service. Cathay Pacific has a modern fleet and an upscale feel....