Singapore Airlines

Pros: In flight entertainment.
Cons: Customer service, expense compared to other airlines.

I flew SIA from LA to Bangkok for a vacation with my fiance. Perhaps I had high expectations for the "#1 Airline in the World" but I was disappointed. Our luggage was lost in Bangkok, and there were mistakes with our meals. The inflight service ...

Pros: great and the best customer service
Cons: none

I should say that Singapore Airlines has the best customer service for airlines company. If you ever fly with Singapore Airlines, you probably will agree with me that they try to do their best to serve their customers. Every time I fly with ...

Pros: Superb customer service. Excellent In-Flight Service.
Cons: Slightly uncomfortable seats

Arrived on United Express at Terminal 7. Got on the Terminal Shuttle Bus for Terminal 1 and was there in a jiffy. Check-In was hassle free as we were able to check our luggage in Dulles. But, we went to the counter to get our seat assignments changed....

Pros: excellent service and real food even for short flights!
Cons: nothing

I have never flown SIA before and finally got the chance to fly with them recently on my flight from Singapore to Jakarta (1.5 hours flight time). I have heard a lot of good things about them in the past and was told that SIA is part of Big 3 airlines in ...

Pros: In seat entertainment system in economy class, attentive in-flight service, cheap fare.
Cons: No air miles, no seat assignment = middle seat

Booked a round trip from New York to Frankfurt, Germany for just over $600 on Expedia. Was unable to get a seat assignment. Called the airline and was told I could only request a preference, seats in economy class are assigned at check in. Arrive ...

Pros: Good Food, Good Inflight Service and Customer care over phone is good.
Cons: Economy Class leg space, Seat allotment is poor. Price is high for some sectors.

I traveled once by Raffles class and several times in Coach class. Raffles class service was excellent(probably I am not qualified to make this comment based on two legs of travel). The coach class service is very good if compared with US or European ...

Pros: Excellent service and brilliant entertainment.
Cons: No cons.

As you step up on the plane, on you way to your destination, you are greeted and welcomed by the friendly staff at Singapore Airlines. You are escorted to your chair, where you await take-off, are are greeted by the captain, wishing you a safe and...

Pros: Best Service, Always on Time, Helpfull Crew, Super Efficient, Super professional.
Cons: none

Hello, I flew with SQ several times
between JFK-FRA-SIN
between EWR-AMS-SIN
between SIN-CDG
between Manchester-Zurich-SIN

Everytime the plane was on time,
the crew were so professional,
the crew love to help you,...

Pros: on time. safety standards. basically good products
Cons: Reservation always busy. Website useless. frequent flyer program pricing

I am flying SQ since 10 years , I am a pps since 5 years. Sadly I have everything seen deteriorating especially: 1. Call centre/reservations in Singapore: busy line since 3 to 4 months, takes hours to talk to someone, and when you get someone on the ...

Pros: Excellent Service and Excellent Customer Service
Cons: Higher Costs

Being that I travel from country to country whether it is for business or pleasure, I found myself traveling with Singapore Airlines. The company has been known for years of providing by far the best traveling experience one would need. They have been...

Pros: Rumour says nice stewardesses but if it's like their customer service I rather not fly.
Cons: No changes. Ever! No matter if the world comes to an end.

Back in 2001, I paid for a ticket from the San Francisco to Singapore. Before I went on this trip, I had to make a trip back home (internationally) to my family and pick up a new US visa. Then Sept 11 happened and my visa got stuck at the embassy, and on ...

Pros: Great entertainment system; choice of seats via internet.
Cons: Insensitive crew members who lack EQ.

My family and I travelled on SIA from Singapore to Beijing and back recently. The service we experienced on both trips was significantly different. On the first flight,the crew was especially helpful and attentive when I requested for some privacy in ...

Pros: Great Airlines with all the comforts
Cons: ---

Hi Guys

I am just toooo impressed with Singapore Airlines as this is the Best Airlines of this planet. All the aircrafts they use are just superb & all the services of theirs are just great.

I think that if you have the option...

Pros: Everything about Sing Air
Cons: None

My family lived in Singapore for 4 years. We flew back to the states once a year and then flew around Asia on trips. Singapore Airlines beats every airline company out there. The girls are beautiful from there hair to the sandals they wear. The...

Pros: Reliable, safe, outstanding customer service, good food, good entertainment plus a great hub in Changi
Cons: Expensive, no thru connections between countries

I've been a loyal SQ traveller for more than 10 years now, travelling on average two to three weeks a month regionally and globally. I've never had a single problem with them - whether in economy, business or first class. They are unfailingly...