Air France

Pros: Well-maintained aircraft, cheerful cabins, smartly dressed attendants, great schedules.
Cons: Air France can be expensive.

Christmas 2007 ~ New Year's 2008 was spent in Lisbon, Portugal, and since the trip was not planned-in-advance, using OnePass miles was a better option than buying a ticket; a round-trip economy ticket cost only 50,000 points. Since ...

Pros: Smooth flights, free refreshments, inexpensive tickets.
Cons: Cramped seats, dealing with de Gaulle airport.

My husband Bill and I took a trip to Paris over the weekend. Even though we live within driving distance of the French capital, neither of us wanted to drive several hours and then have to figure out parking. We'd heard all of the horror stories about ...

Pros: Polite, professional service, better cabin service than most in all classes
Cons: Indifferent at times. You can forget asking for an upgrade!

My recent trip to Poland and Germany was taken with Delta and Air France. Our tickets were with Delta, but the flight from Paris to Warsaw and the entire return journey from Berlin to Washington were on Air France. This often ...

Pros: Modern Fleet, Great Schedules
Cons: Dirty Aircraft, Charles De Gaulle Airport is the worst!

In these reviews Air France has been way across the board, but I have flown them many times.(And everytime I've been very happy!) Since my usual trip is to Paris, I'll start off by complaining about one major problem and one little one about this ...

Pros: Quiet, relaxing travel with plenty of legroom
Cons: Hassle of checking your luggage twice, finding your way through Charles de Gaulle airport

Why am I writing the 83rd review on Air France? Because there's a niche part of Air France's market that I've become familiar with over the last year and that I haven't seen reviewed here. Air France runs a Thalys high speed train (TGV="Tay Zhay...

Pros: that I actually got the tickets in the end
Cons: they overcharge intentionally, horrible customer service, don't try to please customer, have dishonest employees

This is a review of the point of purchase with Air France, and the ensuing customer relations experiences. Air France flies to and from many destinations, primarily serving those passengers trying to visit France, or to head from France to somewhere ...

Pros: The food is excellent, and AF's fleet of Airbus jets is top-notch.
Cons: Main hub of AF is Charles De Gaulle airport, the AIRPORT OF ALL THINGS UNHOLY!

Allow me to introduce you to the worst nightmare in travel you could possibly fathom. This was MY nightmare. I know this review is long, but it had to be this way. If you've ever considered flying Air France, please....you owe it to yourself to read this...

Pros: Philippe!!
Cons: Delayed flights, poor flight schedules, delayed luggage

When I put in a request to Priceline for a $430 flight from Chicago to Oslo, Norway, I didn't have much hope of my offer being accepted. However, less than an hour later, there was an email saying it was accepted, and I'd be flying Air France. Hmmm… I...

Pros: Nice Aircraft, Nice Cabin Interiors
Cons: Charles De Gaul Airport

When it became obvious to me that I would need to travel from Dubai to LAX and back to Dubai on business, I quickly called Josee, my long suffering and capable travel agent. "Book me on Emirates to LAX." ... At least that is how I REMEMBER the ...

Pros: Great food, friendly personnel
Cons: No hot towels before the meals, poor web appearance in English

What have all domestic airlines that fly any distance up to 3 hours in common: the peanuts!

There are some other similarities too, I am sure, even with European Airlines like Air France. But in the rare case that you might be very keen...

Pros: International in-flight service, reasonable value
Cons: Hell's Outhouse (CDG), AF ground staff's "it's not possible" attitude

As an American resident of France, I fly AF frequently, sometimes by choice, sometimes because it is the only way to get there from here. I will reflect on my overall impression and share my philosophy about making the most out of long days of travel on ...

Pros: Good Cabin, Good Service, Great Food
Cons: Transit in Paris, experience in business class on one lag

This is a detailed log of my trip from El Paso (Tx) to Trivandrum (India) on Air France. I travel to India often and usually fly business class, but my most recent trip to India was on Malaysian First Class. On this trip, I used my American Express miles ...

Pros: Excellent Service, Price
Cons: Charles De Gaulle Airport is TERRIBLE!

I recently took a vacation in Paris, and it was a great trip that I'll never forget. Although American-French relations are not so great right now, I have never felt more welcome than in France on this past trip. Their national airline is pleasant to ...

Pros: good food, no lost luggage, no significant delays, good movies
Cons: hub in Hades, allow people to take too much stuff aboard

I took Air France from JFK Airport in NYC to Charles de Gaulle in Paris to Cairo and then reversed on the way home. Despite two one-hour-long delays, the experience (excluding my layover at CDG) was quite pleasant. On 3 of my 4 Air France flights I had ...

Pros: None
Cons: Discomfort, unreliability, professionalism, rudeness, contempt

My wife and I travelled from London to Saigon (via Paris) just before Christmas 2002 and returned from Saigon to Paris en route to London on the 6th January 2003. We arrived in Paris at about 6.30 a.m. and were asked to leave the aircraft first to...