Air France

Pros: None
Cons: Discomfort, unreliability, professionalism, rudeness, contempt

My wife and I travelled from London to Saigon (via Paris) just before Christmas 2002 and returned from Saigon to Paris en route to London on the 6th January 2003. We arrived in Paris at about 6.30 a.m. and were asked to leave the aircraft first to...

Pros: Free champagne, decent food, modern planes, punctual, overall good service
Cons: Uses CDG airport as a hub....

One of my best friends is the Air France HR manager for North/South America. In case you are thinking that having friends in high places means Business Class upgrades a go-go and fantastic fares, forget it! In fact due to cost-saving even my friend has...

Pros: good airline food
Cons: less than stellar customer service record

The biggest problem I have with Air France is that flying with them means you are occasionally required to deal with the French. I realize that it’s “wrong” to stereotype and I’m sure I’m not being very politically correct when I say this, but the...

Pros: They fly to Paris? That's always good. Inflight service, frequent service.
Cons: Ground crew, de Gaulle airport

Yeah, so this review is long. Atrociously so. If you don't want to read it all the way through, read the very end. My grandmother and I flew Air France from Washington Dulles Airport to Paris Charles de Gaulle Airport on July 11, 2005, and returned ...

Pros: Friendly, accommodating (within reason), entertainment, decent food.
Cons: Transfer time less than one hour not recommended.

My husband and I booked a trip to Italy on AirFrance coach through Travelocity (DIA-ATL-CDG-FLR). The partners were Delta, and City Jet. I was pleased with the price. Soon after I bought the tickets I found a multitude of negative reviews about Air ...

Pros: great service on SFO-Paris flights (non-stop!), Continental frequent flyer miles
Cons: lack of standards on affiliate, City Jet- complete disregard for client safety and health

Hypothermia, safety problems, missed flights, dishonesty- this is what you risk with Air France's affiliate, City Jet.

I flew roundtrip from San Francisco to Dublin, Ireland via Paris-Charles de Gaulle. My trip from San Francisco to Paris was...

Pros: Great and helpful flight attendants
Cons: No bassinet reservations, little leg space, no built-in TVs and bad customer service at airport

After two return trips (2006 & 2007) over the Atlantic )most recently May 2007) and a connecting flight each time with Air France (and Delta as Partner), I feel that I have enough experience to write an in-depth review of the airline and their services. ...

Pros: Delta Air Lines Sky Miles code share partner
Cons: Very little leg room on a big Boeing 747

I flew Air France March 31, 2001 from Miami to Paris and returned April 13, 2001 from Paris to Miami. I called Air France weeks in advance to see the availability and price for the dates I wanted to fly. I was happy that Air France flew non stop from...

Pros: clean, safe, early - what more do you want
Cons: I would rather fly first class but have to live within my means

My recent trip to Paris gave me my first opportunity to fly with Air France.

Although I have read several reviews about this airline, I have to say that my experience was nothing but pleasant.

First, I was flying over the...

Pros: PTVs, headrests, footrests, food, menu, amenity kit and FAs were excellent
Cons: seats a bit cramped, some delays

Flight Review for an Air France flight:

AIR FRANCE LYS-JFK
AF7645 / AF008
Boeing 737-500 / Boeing 777-200
December 25th

AIR FRANCE JFK-LYS
AF007 / AF7652
Boeing 777-200 / Airbus A319
December 31st /...

Pros: None
Cons: Rude unhelpful staff, consistently late, lost luggage, bad food

THIS IS A MUST READ - PEOPLE NEED TO BE TREATED BETTER!!

I have only flown Air France once and I will NEVER fly them or their partner AOM again.

My wife and I were flying from Rome to Chicago with a connection in Paris on New Years...

Pros: None
Cons: Arrogance, Indifference, Excessively Bureaucratic.

With a slogan such as "Making the sky the best place on earth", I should have known that I was dealing with yet another faceless corporation that shields itself behind a façade of customer relations programs littered with a litany of lame corporate ...

Pros: Nothing unless you want to hear some french
Cons: Worst customer service, congested Paris airport, short attention-span to customer - forget after charging.

Flight (14 December 2006) US-to-France France-to-Turkey It has been a while I didn`t travel to Istanbul and thought that airfrance would be a good choice as far as timeliness and flight experience are concerned. I couldn`t have been more wrong. ...

Pros: good food
Cons: service was not friendly, broke my luggage, late, very very old planes

I was going to take a cruise from Istanbul to Barcelona about a month ago so I went and looked for an airline. After searching around I finally decided to try Air France. I had never flown them before and I thought they had a good reputation. I...

Pros: Professional service, Good Planes, Ease of Use
Cons: Business class can be expensive, Long waits to board

I take Air France for two trips each year, going from Boston to Paris CDG. Being blessed (or cursed, depending on how you look at it) with a family member who essentially flies Delta for a living, we are able to fly free in Business Class almost every ...