Air France

Pros: We arrived alive
Cons: Inedible food, rude service, lost bags, and shabby aircraft

I stepped onto the AirFrance 777 and quickly noticed how shabby the interior looked - this plane couldn't have been more than 7 years old, yet it looked like it was 40! The male flight attendants in my cabin (coach) were rude and unfriendly, and either...

Pros: Good connection
Cons: Old planes, poor service, poor food

I was booked on flight Air France AF 090 from Paris to Miami. The flight was late more than 1,5 hours. The check in for business class in was terrible. We had to wait in long lines. The plane looked very old. The cabin was worn.
The seats were...

Pros: None, other than it controls Paris CDG
Cons: Service sucks, seats suck, totally overpriced, and do not value frequent flyers

I have now lived in Europe for four years and flown all of the majors. I currently live in Pairs and therefore have the misfortune of being in a captive Air France market. Their personnel are consistently rude; they do not work to help frequent fliers...

Pros: I found nothing positive about my experience with Air France.
Cons: The entire experience was one big Con. 

I have never come across an airline that treats their customers so badly.  I called to buy tickets using American Express points as miles.  They wouldn't tell me what the taxes were before I transferred the points.  Only after the points ...

Pros: Decent food, attractive looking staff (isn't that shallow)
Cons: Worst customer service I have ever encountered. Old planes.

My nightmare begin when I was mugged on my way to the airport in Spain. I continued to the airport and went to the Air France ticket office (bleeding and bruised) asking her what I should do since my ticket and passport were stolen. She pretty much...

Pros: ???
Cons: Delayed baggage. No sense of customer service.

I am Italian. I am sending this e-mail because this summer
I had my baggage lost TWICE at Paris Charles De Gaulle
airport.
I speak currently French and for the last ten years I spent
my summer holidays in France. Usually I fly...

Pros: They (wink, wink) allowed me to keep my souvenir knives???
Cons: See Body of text above "Pros".

While being screened for boarding in Paris on a flight headed for the U.S., the French screeners opened my carry-on and went though almost every wrapped gift I had purchased in Italy. (In Italy they wrap purchases more often than not.) It seemed ...

Pros: None
Cons: Everthing

Air France is one of the biggest airlines with the worst customer service. On first impression, the plane looks old and the cabin was a mess. Taken for granted that the flight was on transit from Paris. However, it was still not up to standard. The...

Pros: Good food and attendants coming FROM France
Cons: Treated Like Cattle

I travel to France every year. This was the last year I'll fly Air France. After arriving in Paris, I waited hours for my connection to Bordeaux. On a very long line, waiting to check in for the connecting flight, I learned from other passengers that...

Pros: None
Cons: bad service, unrespectful

I went on a trip to India in December on Air France airlines and it totally sucked. I find out when i go to the airport that the they are on strike. So then they put us on another flight from here to France and then on Air France we went for a hour and...

Pros: Nice Service
Cons: None

Last January I flew from Washington dc, to paris france, on Air France. The conditions while taking off were very hazardous, snowy, ice, and the turbulance the way there was the worst i have ever seen. This of coarse is not under Air Frances controll,...

Pros: efficient staff, good food
Cons: none really

I flew Air France for the first time in October of 1999. I was taking a trip to Manchester, England via Charles De Gaulle airport. I found that my overall experience with the airline was good. My flights were on time, always a very smooth flight....

Pros: none
Cons: the price?

I've flown at least 40 times with air france because I live in France.
This airline is simply one of the worst in the world.
For example take business class:
I've flown about 30 transatlantic flights on air france the food is always...

Pros: nothing good
Cons: absolutely SHOCKING

I flew Air France from Shanghai to London in 1998. The long flight, I believe was 15 hours or so, only had ONE MEAL and it was a mere 1 hour into the flight. I was only served a sandwich. And guess what = the sandwich was rotten as I found out during...

Pros: They didn't crash
Cons: Everything else

Flight delays with no help from the staff (who are rude and insensitive) though our connecting flight only operates twice a week ! All they wanted to do was pass the buck to Paris. Quote "Well if you don't make it they'll sort something out in Paris"....