Review by brob121212121
November, 17 2012
Cons: Customer Service
Caring about you at all
Review by contessaroma
November, 11 2012
Pros: Good movie selection, The plane landed safely. They did not lose my luggage.
Cons: Rude desk staff, Rude plane staff, rude customer service, expensive luggage fee's...no help when needed!
Review by soreflyer
August, 16 2012
Pros: Flights were on time. There is nothing else positive to say.
Cons: Most uncomfortable seats and unfriendly crew we ever experienced during a flight.
Review by madasawethen
July, 10 2012
Pros: I cannot find any reason to fly Alitalia again.
Cons: I will never fly with them again
Review by sallyserhan
September, 18 2011
Review by abeeraad
July, 31 2011
Pros: Alitalia Airline
Cons: Alitalia Airline
Review by shfisher
June, 20 2011
Pros: None. The worst customer service I had ever experienced!!
Cons: Noone to handle problem just an EMAIL!!
Review by e_uhl
May, 28 2011
Pros: Arrived safely at our final destination.
Cons: -Food is not edible.
-plane is in disrepair
Review by parisius
December, 30 2010
Pros: Some of the crew seemed as surprised as we passengers as starting and landing succeeded.
Cons: Flight Berlin-Rome was 1 hour late, reason never explained. Some delay in return flight too.
Review by scioc
June, 26 2010
Pros: THERE ARE NO PROS. ARE YOU JOKING?
Cons: CANNOT FIT CONS INTO A 15 WORD MAXIMUM. ARE YOU JOKING?
Review by nahmas_2006
June, 20 2010
Pros: Good food, but I would rather eat cardbord.
Cons: Dirty plan, old plan and almost lost my luggage.
Review by rainbowveins77
April, 29 2010
Pros: Food, safe flight, leg room.
Cons: service! service! service!
Review by pirenep
January, 15 2010
Cons: All of the above.
Review by cloghin
November, 22 2009
Pros: not many - unhappy before trip even started
Cons: unable to get ticket refund
Review by telynor
October, 28 2009
Pros: Not a one. Get an American airline instead.
Cons: General air of filth. Rude staff. Bring your own meals if possible.
Review by oa1999
October, 19 2009
Cons: Poor service, poor communication, flilthy and borken aircraft, late flight.
Review by ibarrama
September, 21 2009
Pros: Helpful airport personnel but computers down, don't answer phone, didn't have forms to file report
Cons: Alitalia gives useles phone #s and emails addresses that do not exist or nobody answer.
Review by tourist76
August, 04 2009
Cons: small plane, lost baggage, rude stewardesses, delayed flights and horrible customer service.
Review by ekonglo
March, 30 2009
Pros: Price - may be, by not much
Cons: Indifferent, rude, clueless staffDisorganized, chaotic, outdated system, consistently delays. Almost lost our baggages.
Review by athomas139
March, 25 2009
Pros: Cheeper than most flights
Cons: Rude uncaring workers, awful airline, its worth it to pay more for another airline
Review by pontedera
January, 24 2009
Pros: Food, Wine and the excellent service and comfort.
Cons: I wish that Alitalia would bring back it's Washington D.C. to Milan flight.