Lufthansa

Pros: clean
Cons: unfriendly inflexible

Take their rules serious on what to carry on board. I always travel with a laptop and a small carry-on case with another laptop in it that even fits underneath the seat. I was relying on the fact that 8 other airlines have let me go on board with it in...

Pros: some flights good, but never brilliant. Modern aircraft good for business class
Cons: Staff not interested in their airlines reputation. Customer Service- what's that? We're German!

In days past I have promoted Lufthansa on the basis of my experience. It has never "tried to make you feel special" and that is what I like. No fuss, just good service. However, when it goes wrong it is awful. And it is very hard to contact. Flight ...

Pros: Convenient schedule form PDX to FRA, if they don't re-schedule you without any notice.
Cons: Expensive, Customer Service non-existant.

This is the e-mail I sent to Lufthansa on 05/20/07. They didn't even bother to respond. "Dear Customer Service I am writing regarding reservation #X74MN8. I booked it for my wife directly from “weflyhome.com” website in January. The price ...

Pros: Star Alliance, Efficient, Great inflight entertainment
Cons: Frankfurt a maze for all to decipher. Horrible food. Surly, stoic but efficient crew.

Check in:  The check-in counter were fully staffed so I would not have to wait long but the service was surly yet efficient.  They check the validation of the passport and make sure all essential elements are in place and the boarding ...

Pros: I found the service to be fast, friendly and I paid no excess baggage fee
Cons: The food was poor, but that's true of all airlines

I travelled from London Heathrow to Osaka, Japan, at the start of December. There was one transfer in Frankfurt, which was fine except for some renovation work in the terminal with inadequate signing. This would be the airport's fault and not...

Pros: Flight crew in business class tired, somewhat robotic.  Christmas meal delicious.  Great wine selection.
Cons: Humiliating treatment on the ground by the witches in the business class lounge.

I flew Business Class from Frankfurt to Vancouver in December 2008 (review updated in April after consulting colleague).  The flight crew was fine.  But boy oh boy, there is something wacky going on in Business Class Lounge in Frankfurt.  ...

Pros: Clean, New planes. Very comfortable seats. Great service. Friendly Flight Attendants. On Time flights.
Cons: None

We recently flew from New York to Frankfurt and then onto The Netherlands on Lufthansa and were extremely happy with the airline.

The last time we flew to Europe we flew Continental in first class. This trip we took Lufthansa and flew coach...

Pros: Inexpensive
Cons: You get what you paid for

My wife just arrived in Kiev on April 19th. She waited for a long time to get her suitcases. When she would not locate them Lufthansa's personnel stated that they were misdirected and asked for the address where she would be staying in order to forward ...

Pros: comfortable on transatlantic routes; nice staff
Cons: not so comfortable on European flights

Lufthansa is a good airline. There is quite the disparity between intercontinental flights which use the newest A340 models and 747-400s, and the European flights which use older 737 and 320 aircraft. Big deal. This is a normal thing. It's in sync...

Pros:

Well maintained fleet of airplanes and great pilots.

Cons:

Very arrogant and dishonest.

I have flown Lufthansa First Class from LAX - FRA and FRA - LAX at least a dozen times now. Even though their First Class cabin is not as modern or as luxurious as some of the other European/Asian airlines, they have always provided great service and the ...

Pros: None
Cons: Worst Airline I have ever dealt with

Lufthansa airlines may the worst airline I have have ever flown in my life. Their customer service is atrocious and they treat passengers like dirt. On my outbound flight I was downgraded from Business to Economy class because of a "glitch" in the...

Pros: Not a bad flight
Cons: Better to collect miles elsewhere

I have flown to Germany on Lufthansa 2-3 years in a row (once per year) and collected miles with them (I was enticed by bonus mile offers). I had as many as 38,000 miles. I moved and missed changing my address with them, so I lost track for a year or ...

Pros: More leg room than other airlines
Cons: No individual TV's in Coach

I have flown Lufthansa a few times, and I have been pleased. I hope that my review is helpful to you.

Onboard Entertainment:
Unfortunately, in coach, Lufthansa does not offer individual TVs. They usually showed two "big budget"...

Pros: modern and young fleet, safe, spotless cabin, design, catering, service, efficient multilingual cabin crew
Cons: current temporary cutbacks in y-class service due to 9-11.

I`ll be very short.
So far I have flown many carriers and have never been encounterd with such consistent carrier as LH! Each carrier has its pros and cons. There are about ten of them in the world to be considered the best and these are:...

Pros: Star Alliance member, Good Sandwich in Continental Europe flights
Cons: Slow inflight service, and No peronal TV?!?

I flew Lufthansa in March 2004 from New York JFK - Munich -Paris- Frankfurt - NY JFK. The planes were reasonably clean but I was surprised at the lack of anemities. The seats were just like any other economy seat in other airlines. Most of the ...