Air Jamaica

Pros: Free and tasty meal, free champagne in coach
Cons: Unscheduled change in flight plan, late arrival/departures, poor service in cabin and ticket line

Despite reading a slew of negative online reviews, I decided to give Air Jamaica a try because the fare was reasonable and the schedule fit like a glove.  While it wasn't the worst flight experience I've ever had, it left a poor first impression and ...

Pros: nothing
Cons: worst experience wit an airline in my life.

We flew from LAX to Montego Bay on Air Jamaica and home again. We chose Air Jamaica because they are the only airline we know of that flies direct. Flight there was late- one hour and it was so cramped in coach I could barely move. Flight home, waited 6 ...

Pros: Good crew, food and free champagne in economy
Cons: No seat back TVs

I flew with Air Jamaica(JM) to Montego bay airport (Sangster) last year and I wasn't very impressed with the aircraft itself or the way they took on so much luggage! To start off with, the check in staff seemed to allow all the passengers to check in ...

Pros: I'll never have to fly with these people again
Cons: I had to fly with them once

4-12-08 Ft. Lauderdale to Montego Bay Jamaica: Plane was over an hour late departing. Ten minutes into flight, we returned to airport - cabin would not pressurize. OK, stuff breaks, good call by Captain and a safe landing. AJ left us in limbo for over an ...

Pros: NONE
Cons: Worst customer service I have ever seen. No baggage after 3 days home.

This was our first time to Jamaica and I must say that the trip there and home was a nightmare. I will give you a readers digest version of the Air Jamaica mess. On our flight out of Los Angeles the flight was 2 hours late leaving with no apologies. ...

Pros: Actually the food wasn't too bad.
Cons: Return times seem delayed. another couple due to leave 11-16-07 delayed. We left 11-17 delayed

First problem: AJ left luggage in Chicago. While this might seem a minor problem the real problem was they knew they couldn't handle all the luggage, they had the remainder of the day befores luggage to transport. So they simply left about 24 bags in ...

Pros: daily non-stop flights to Jamaica, friendly, safe
Cons: long lines at ticket counter

Air Jamaica has been my airline of choice for eleven years now for my yearly travels from Atlanta to Montego Bay, Jamaica. I first chose Air Jamaica because they offered daily non-stop flights from ATL-MBJ. I have been using then since. The Jamaican ...

Pros: One Flight Attendant was kind of nice Free Head phones
Cons: unexplained delays, broken equipment, delays, rude ticket agents, delays, no room between seats.

My worst flight experience ever in my 30 years of living came this past weekend on the way back from my Honeymoon. It began at the check in counter where only one woman was working a line of over 200 people for about 30 minutes, in that 30 minutes only ...

Pros: Air Jamaica has good food
Cons: Air Jamaica will ruin your vacation, lie to you, and lose your luggage

My husband and I were thrilled to get the opportunity to travel to Barbados over spring break. Unfortunately, we booked a Delta/Air Jamaica partner flight through expedia.com. We were forced to go through customs at Montego Bay, although Delta agreed ...

Pros: Comfortable, friendly flights.
Cons: Lousy in-flight movies, if you care about that.

This review of Air Jamaica is based on a roundtrip flight from Baltimore Washington International Airport (BWI) to Montego Bay, Jamaica, leaving April 19 and returning April 24. The airplane was an Airbus A321 with six seats in a row in coach class (two ...

Pros: Direct flights, good food, efficient service, quick check-in, on-time departure/arrival.
Cons: Seriously, this was as good a flight as on any US carrier. I have none.

...but to praise them (apologies to Bill S. for the license). That's right, we just got back from a week at Beaches Sandy Bay (a wonderful destination itself, but for a different review) and flew Air Jamaica round-trip from BWI, and the flight was ...

Pros: Cheap. Direct from Heathrow (but maybe not on return!).
Cons: Incompetent. Doubtful mechanical ability. Rude. Unhelpful.

I chose them because they were cheap and fly direct from London (Heathrow) to MoBay. Outward they weren't even that bad: only two hours late! The return journey was a disgrace. Take-off was aborted due to a warning light in the cockpit and things went ...

Pros: All frontline staff that I encountered were as helpful as they could be.
Cons: Returned me to the wrong city just to save a buck. 5hrs extra travel

It is sadness that I have to be so outraged as to stop and take time out of my life to help other travelers. Un fortunately it appears that Air Jamaica (as per their ground personel) is as of lately cancelling return flights from Jamaica to the U.S. and ...

Pros: None. Zip. Squat. Diddly.
Cons: Ineptitude, and indifference to changing conditions and customer requests.

We booked a vacation to Curacao through Priceline, and chose to fly Air Jamaica. That, dear reader, was a huge mistake. Firstly, they unilaterally cancelled the return flight two months before the trip, but were able to land us seats on an American ...

Pros: Free champagne! Direct flight into MB from BWI.
Cons: Flight attendants, customer service on the ground.

My boyfriend, mother, step dad, and I flew with Air Jamaica in Feb 2005. After our experience, and reading the MANY horrible experiences of others (not just on epinions), I doubt I will ever willingly fly with them again. We flew out of BWI into ...