Pros: Good connections throughout Central America, nice hub in San Salvador, new planes, more... Cons: Has a reputation for impersonal service, though I had no problems...
Judging from the many TACA reviews here on Epinions, either TACA has sporadic performance, or they're getting better because I flew with them a couple weeks ago and didn't encounter any real problems. They seemed generally efficient and courteous to me, ...
Pros: Clean, safe, on time and pretty cheap. Cons: I don't really like crack of dawn flights.
Before writing this epinion I read several of the other epinions on Grupo Taca. Either they have really changed for the better overall or the route I took is the best one they fly.
I just got back from a week long vacation in Peru. For most...
Pros: Clean Planes, Efficient, Good Passenger Service, Safe Cons: None
I flew roundtrip with Group TACA in March 2005 from JFK to Santiago, Chile for my first trip to South America. I’d not heard of the airline before but Internet research assured me they were safe and reliable. My budget certainly approved of their low ...
Pros: Non-stop from Houston to Roatan Cons: Expensive, Old Aircraft, Not so Friendly Staff
Grupo Taca Airlines is at home in Central America but lacks the competitive edge, based on service to compete heavily in the US market. On certain routes they hold a monopoly and as such can dictate prices to be paid as well as set the schedule and level...
Pros: Won't wait for passengers stuck in line, so more room for those that arrive early! Cons: Slow lines, will not wait for passengers stuck in line, poor service
I'm a frequent business traveler in Latin America. In many cases, TACA is the most convenient or cheap flight to Peru or another destination. I've had a few good experiences with this airline, but when I have a choice, I avoid it due to the poor ...
Pros: One of the few Airlines to fly to Roatan Cons: High Airfare to Roatan
I flew Grupo Taca on November 23, 2000 from Miami, changing planes in San Pedro Sula for a flight to my final destination of Roatan. My return flight to Miami was on Wednesday, November 29, 2000. We made an unscheduled stop both ways to the airport in...
Pros: Very friendly, attentive, courteous staff Cons: No Dr Pepper!
I have to say, I had a very pleasant experience with TACA airlines. To be honest, I wasn't sure at first, because it seemed kinda chintzy. However, the staff was very nice. I misplaced my tickets (actually, I dropped them and then set my bags on them)...
Pros: The flight attendant was nice.... Cons: Will not accept responsibility for any issue.
As another review stated, TACA is one of the few and very proud to offer flights to Roatan; a tiny island off the coast of Honduras. So when we booked our trip, TACA was the natural choice. Well....
Pros: Good service Cons: No meal selection, poor in-flight audio quality
Checking in for the flight was easy. The ticket agent was courteous and friendly. Passengers were boarded about 30 minutes from scheduled flight departure. Business class passengers were offered drinks upon boarding as the rest of the in-flight crew...
Pros: Quality service at a reasonable cost Cons: Limited number of daily flights
We boarded the flight about 30 minutes before departure. Business class passengers were offered drinks upon boarding. Both the announcements and safety demonstrations were conducted in Spanish and English. The flight attendants quickly completed their...
Pros: friendly in El Salvador Cons: unreliable, lose luggage, customer service unresponsive
We flew once round trip to Belize from LA last March. The flight out of LA was oversold but the cadre of use car salesmen personalities did not ask for volunteers to leave the next day. Instead they assured us several times that of course we would make...
Pros: New planes, flexible schedules, on time, courteous staff Cons: Not competitive in prices unless forced to
I believe TACA is a good airline to choose when your flight will originate and end in Central America. I choose this airline over American or Continental everytime because they have a various fly out times during the day. You can choose flights in the ...
Pros: Extensive network within Central America. Cons: none that I can think of.
We had a group of 65 people travel from Washington D.C to Manugua,Nicarugua in August 2003. Our travel logistics team selected TACA to provide service to our destination. When i was told we were using TACA I immediately asked "Who?" as i had never ...
Pros: Business class at Coach class prices. English speaking stewards. On-time take off and landings. Cons: The major Con is they weigh your carry-on bag! Hard to understand overhead announcements
We flew TACA from San Francisco to Belize (via El Salvador) for our honeymoon late February 2004. I was initally very hesitant, however, after reviewing safety records and the fact they have the newest fleet of all the airlines I agreed to give them a ...
Pros: Efficient, good on-time performance, well-organized. Cons: Had to pick up tickets at airline office in SF; not sure why.
My first trip with TACA was a vacation trip to Belize and return from Flores, Guatemala. We left from SFO, changed planes in San Salvador, and arrived in Belize City with all our luggage and no problems. We were originally scheduled to return from ...
Pros: new, clean aircraft. Competitive pricing. Cons: Poor at solving problems and no compensation for their mistakes.
We traveled from Lima, Peru to Quito, Ecuador on Grupo TACA. We were at first very pleased with the beautiful, clean planes and kind flight staff. We had read where TACA has the newest fleet of planes in Latin American, and enjoyed our first flight....
Pros: Excellent price, attentive staff and on-time arrivals. Cons: Quality of the meals and in-flight entertainment and audio.
I decided to fly TACA from Lima to Miami (via San Jose, Costa Rica) because it was the cheapest way to do so. My previous experiences with them were quite good, so I was looking forward to the flight. TACA offers the chance to pre-check yourself the ...
Pros: We landed safely Cons: rude staff, poor systems, zero customer service, delays
Unfortunately, there are few options for flying to Belize. That wouldn't be a problem if Belize weren't such a wonderful destination. With the primary option being TACA, I may never visit Belize again.
Pros: They are cheap Cons: Bad service, and bad maintenance..
I fly at least five to six time a year to different countries, and within the United States. Until now I had never flown with "The Taca Team" before, but I was going to give it a try despite the bad reputation that Taca already has among many...
Pros: price and availability Cons: too many to mention
I think you have been very lucky with TACA. We fly this airline on a monthly basis and if you get lucky, it is pretty decent. I have had ALL my luggage left behind not for one day but three! They do not care. They cannot do anything about it. The...
Pros: cheap, fly to a lot of out of the way places Cons: low on punctuality, efficiency, reliability
How to avoid getting stranded somewhere in Central America: make sure that when the flight number says TA, the flight is actually operated by them. Otherwise you may find yourself marooned in some sweaty Central American city.
Pros: Non stop flight .Plenty of complimentary drinks. Friendly service. Cons: Food
Recently I made a trip to Guatemala and chose this airline because it flies direct and this is a "must" when possible for me. Had a pleasant trip and the service was friendly also "plenty of leg room" in coach compared to American...
Lacsa Airlines ( formely part of Grupo Taca) is a very friendly airline, from customer service to up in the air. I flew back in 1999 Miami-San Jose-Miami. The food was eatable and both flights were ontime. The only thing that I found uncomfortable was...
Pros: route structure, new airbus planes Cons: customer service.
I just returned from San Pedro Sula, Honduras via TACA... I traveled from New Orleans during the hectic Mardi Gras Season. When departing I admit, I was expecting to pay a REASONABLE sum for my 3 extra bags...
When I got to the ticket counter we...
Pros: Treats a customer like a customer Cons: Allows too much/too big carry on luggage which hinders boarding
Good job Taca..............
I have flown Taca Airlines on at least 10 trips over the last six months of 1999 to and from Miami, Fla. - San Pedro Sula, Honduras. And, because my trips start in Pennsylvania, I need to make several flights to get to...
Pros: good on board service Cons: almost everything
I was surprised to read the favorable comments about this airline. I live in Central America and unfortunately, I often have to fly Grupo Taca and have had almost on every occasion a unfavorable experience.
The airline always oversells their...
Pros: they didn't charge other things to my card like stereos etc. ?? Cons: they charged my credit card and didn't issue the tickets.
My ex-wife used my Amex card to reserve tickets from Costa Rica to Miami for she and my two daughters. She made the reservation by phone. After she finished giving all her personal and flight information the Taca rep said, "but you won't be able to get ...
Pros: The flight did not crash Cons: poor customer service, rude staff, lost bags, lack of responsibility, everything!
Horrible nightmare airline- On my trip to Peru lost my bags for 5 days- never took responsibility and I found out that no one even called L.A. where the main hub of baggage tranfers take place until the 4th day despite saying "we are trying to locate the ...
Pros: They used to be cheap, which would explain the service issue, but not anymore Cons: When THEY make a mistake, they treat YOU like the bad guy
Flying with TACA from Guatemala to Costa Rica, TACA airlines lost a piece of baggage of mine. Upon arrival in Costa Rica they were reluctant to help me at all, claiming at first that "Well, your baggage never left Guatemala, so it's not our fault." Are yo ...
Taca is the #1 Worst Airline for the following reasons:
1. They are thieves - employees of Taca stole my brother's passport and wallet, forcing him to spend 2 days stuck in Honduras. They did not compensate him for hotel or any out of pocket...
Pros: none that I can think of. Cons: Too many to list here. read my review.
Living in Central America avails me with few options as to air travel within Central America and up to Miami. Therefore I have been forced to fly Grupo Taca on many occasions, always experiencing aggravations.
1. They cancel flights without notice...
Pros: Good free food and friendly flight attendance. Cons: Rude and almost violent, airport staff.
I strongly don’t recommend any kind of experience with TACA !!!!My wife and I travelled in June, from Sao Paulo (Brazil) to San Jose (Costa Rica), with a stop in Lima (Peru). Many problems occurred, some of them, very serious. First of all, when the ...
Pros: There were no pros Cons: Bad service, rude, attitude, not helpful
Taca lost my bags then my husbands. Had no clothes for a week in Costa Rica. It was impossible to get any help, I don't speak Spanish. I finally got my bags back the day after I returned home. Turns out my bags never left LAX. It somehow wound up in ...
Pros: Traveling with an airline that specializes in Central America, some good deals Cons: Crowded, average food
My husband and I recently took a trip to El Salvador from Dulles Airport in Washington, DC. We traveled TACA because it was non-stop and the best priced deal. If you use TACA for a similar trip, I recommend going through travel agents that cater to the...
Pros: They have NONE! Cons: Blatant lies/misrepresentations to induce you onto their carrier and miserable customer service.
We have flown this airline to Costa Rica many times and their seating assignments and customer service are a complete disaster. In 2004, they insisted our 3 MONTH old daughter be seated away from us. Because of this, when making reservations this year, ...
Pros: good employees, respect for clients Cons: none
We Americans are an impatient and unforgiving lot; no airline can possibly please us all. I have flown TACA many times before and have been disappointed on more than one occasion. Flight delays of up to over 24 hours, mechanical difficulties, etc....
Pros: Cheaper airfare, great service Cons: Not many direct flights from the US
Myself and family flew TACA from Texas to Costa Rica. Our flight made a connection in Guatamala. I had read some posts about lost luggage and obtained traveler's insurance just in case.
Our experience was very positive. The crew was very...
I fly to central america every now and them and my plea to people is not to use this airline if you do not want to see your luggage for three days or or get excuses as to why the plane is overbooked, and have to be bumped to the following night. while...
Pros: Very friendly, good food for an airline, low fares Cons: Make sure you don't get "bumped"
A friend of mine in a spur of the moment type of thing decided to go to Quito, Ecuador to visit family and invited me to come with her. One problem we have three weeks before our vacation from school and can't find an airline with round trip tickets from...
Pros: great clean aircraft, timely landings, nice flight attendants, convenient connection, competitive prices Cons: strict 1 hour before departure check-in cut-off time
We flew TACA from Maimi to San Jose, Costa Rica on May 20, 2006 and then from San Jose, Costa Rica to San Francisco on May 29, 2006. On the way back we had to change planes in El Salvador.
We loved everything about the airline except for one thing you should be cautious about. We got to Miami airport TACA check-in counter 56 minutes before the flight (which is usually plenty of time), and the check in person informed us that TACA HAS A STRICT CHECK-IN CUT-OFF OF 1 HOUR and that we cannot fly on this flight anymore, which was a bummer. After 5 mins of negotiation and some phone calls that the check-in manager made, we were checked-in.
Other than that the experience was outstanding. Good very clean aircraft, eatable meal for purchase, friendly flight attendants, free alcohol and good coffee on board, very convenient connection in El Salvador (next door gate), timely landings in both flights.
We will definitely use TACA for all our Central America flights.
Pros: New aircraft. Helpful TACA staff in Miami. Cons: Poor customer service at Managua airport.
Flying from Paris then Miami to Managua. A number of passengers either failed to transfer in the allocated time or their baggage never arrived (about 6 people on my flight).
Many travellers told me this was a regular occurrence on this route. This is not all TACAs fault, but it was difficult to contact them at the airport and on returning home that have ignored my e mail requests for confirmation of my baggages 48 hour delay.
Pros: nothing Cons: Read above... Can't get much worse.
Horrible...
We arrived two hours early for our 2:00 AM flight from LAX to Belize after buying the ticket (and prepaying all of our hotels/activities) months in advance. I was actually amazed for the first time by just how inefficient a waiting line could be... After an hour of not moving, we got bumped to the front. Obviously, I never even considered that the flight would be an issue, but I was wrong.
We got to the front of the check-in line before security, and they told us our flight was overbooked, and we couldn't get on. Not only that, but they couldn't get us on a flight until 24 hours later, so we lost out on about $600 of hotel and activity costs. What did we get for this trouble? 2 vouchers on an airline we will never fly again. Why not check with other passengers for volunteers like, umm, every other airline does... I am sure some people would have been willing to get bumped for a voucher. Not people who had prepaid for their only vacation of the year...
Pros: They did not crash the Plane as far as I know. Cons: Lost baggage, worthless voucher, No food,
Never fly on Taca. They are horrible. They lost one of our bags so they gave us a $50 voucher. The voucher is only good for flying with them in the next 12 months which they obviously know you won't cause you will probably have more bad experiences with them. Which we did. They won't even let you use the voucher to buy food on the Airplane. Which they won't telll you until after they have told you to wait and the rest of the people on the flight are getting in line. Then once they guy has called everyone and they have all lined up he will tell you that you can only use it for airfare. Not that we could have bought any food cause the people at Taca can't count and didn't put enough food on the plane for everyone. So they just gave a few bags of chips that were probably made of some type of saw dust. And they people didn't even care that they didn't have any food and were not least bit sorry.
Don't count on getting your luggage by hrothgarland ,Jan 09 '04
Pros: We made it home alive Cons: Lost baggage, more than a week to return it, bad service
In a group of 6 people traveling, we lost 5 bags. On the flight that I was on, 10-15 other people also lost their baggage. Tomorrow will be one week since we landed, and they still have yet to send my luggage, even though they found it a couple of days ago.</p>
When I call them, I have to let it ring more than 15 times in order for someone to pick up. The representative in baggage will not give me his name, nor his supervisors, nor his supervisor's contact information.</p>
I am told that I will receive $25 a day as compensation for this, but the maximum is 3 days, which I have already doubled. To top this off, in order to receive the compensation, I will have to travel to the airport, which is >4 hrs away, and sign some forms. Apparently, doing this through the mail or by fax is unacceptable.</p>
The quality of the flight itself was acceptable. The flight was smooth enough, and the food was tolerable. I would recommend TACA only if you plan to pack everything in your carry-on.</p>
Pros: on time, courteous, good meals, overall happy Cons: seats a little hard
Honestly, I had zero problems with Taca. The in flight meals, though $5 were amazing, and who can complain that the meal was $5 when all liquor and beverages are free. Luggage made it there and back even with a total of 6 connecting flights. Cheapest, on time, and clean aircraft.
Pros: Clean comfortable planes, nice flight crew Cons: Lying, incompetent, apathetic, impersonal, lost luggage, long delays, nightmare from hell experience
I flew Taca last week for the second time. The first time, it was a great experience. This last time it was the nightmare that would not end. The flight crew was great and the planes were comfortable and clean. Everything else was rotten. Long delays, impersonal service, incompetent people, constantly being lied to, lost luggage, no effort to help any of us, starving us, complete lack of communication, and apathetic ground staff are some of the words that come to mind. Save yourself the hassle and pay the few extra bucks to go another airline. It's well worth it. I'll never fly Taca again!
On time -- what more do you really need? by bildungsroman ,Feb 18 '04
Pros: On-time Cons: food
I flew Taca to Guatemala City from JFK and back for the first time this past weekend. Before that I flew Continental twice within the past year. Although I was hesitant to fly TACA, their schedule was the most convenient -- an hour lay-over each way in San Salvador, El Salvador. I'm glad that I made that choice.
The flights all left on time and usually arrived before scheduled. What more do you really want from an airline nowadays? The food was pitiful, but the drinks flowed freely. As for luggage handling, I can't say, I carried my bag on. TACA stresses a 22 kg limit on carry-ons, but they never weighed my bag.
I would certainly fly them again. Hint: Ask for emergency row seats! My impression is that it's only gringos asking because the typical Latin American flier isn't taking advantage of this feature.
Pros: Les expensive, courteous, on-time, clean cabins, no line-up at check-in Cons: Can't think of any!
Flew Cusco to Lima, then Lima to Quito return in October 09. All flights on time, no lineups at check-in, no lost luggage, staff very courteous, good snack, lots of leg room. Also, cheapest flight between Cusco and Lima
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