Grupo TACA

Pros: Good free food and friendly flight attendance.
Cons: Rude and almost violent, airport staff.

I strongly don’t recommend any kind of experience with TACA !!!!My wife and I travelled in June, from Sao Paulo (Brazil) to San Jose (Costa Rica), with a stop in Lima (Peru). Many problems occurred, some of them, very serious. First of all, when the ...

Pros: Won't wait for passengers stuck in line, so more room for those that arrive early!
Cons: Slow lines, will not wait for passengers stuck in line, poor service

I'm a frequent business traveler in Latin America. In many cases, TACA is the most convenient or cheap flight to Peru or another destination. I've had a few good experiences with this airline, but when I have a choice, I avoid it due to the poor ...

Pros: Efficient, good on-time performance, well-organized.
Cons: Had to pick up tickets at airline office in SF; not sure why.

My first trip with TACA was a vacation trip to Belize and return from Flores, Guatemala. We left from SFO, changed planes in San Salvador, and arrived in Belize City with all our luggage and no problems. We were originally scheduled to return from ...

Pros: The flight did not crash
Cons: poor customer service, rude staff, lost bags, lack of responsibility, everything!

Horrible nightmare airline- On my trip to Peru lost my bags for 5 days- never took responsibility and I found out that no one even called L.A. where the main hub of baggage tranfers take place until the 4th day despite saying "we are trying to locate the ...

Pros: they didn't charge other things to my card like stereos etc. ??
Cons: they charged my credit card and didn't issue the tickets.

My ex-wife used my Amex card to reserve tickets from Costa Rica to Miami for she and my two daughters. She made the reservation by phone. After she finished giving all her personal and flight information the Taca rep said, "but you won't be able to get ...

Pros: There were no pros
Cons: Bad service, rude, attitude, not helpful

Taca lost my bags then my husbands. Had no clothes for a week in Costa Rica. It was impossible to get any help, I don't speak Spanish. I finally got my bags back the day after I returned home. Turns out my bags never left LAX. It somehow wound up in ...

Pros: Good connections throughout Central America, nice hub in San Salvador, new planes, more...
Cons: Has a reputation for impersonal service, though I had no problems...

Judging from the many TACA reviews here on Epinions, either TACA has sporadic performance, or they're getting better because I flew with them a couple weeks ago and didn't encounter any real problems. They seemed generally efficient and courteous to me, ...

Pros: They have NONE!
Cons: Blatant lies/misrepresentations to induce you onto their carrier and miserable customer service.

We have flown this airline to Costa Rica many times and their seating assignments and customer service are a complete disaster. In 2004, they insisted our 3 MONTH old daughter be seated away from us. Because of this, when making reservations this year, ...

Pros: Clean Planes, Efficient, Good Passenger Service, Safe
Cons: None

I flew roundtrip with Group TACA in March 2005 from JFK to Santiago, Chile for my first trip to South America. I’d not heard of the airline before but Internet research assured me they were safe and reliable. My budget certainly approved of their low ...

Pros: New planes, flexible schedules, on time, courteous staff
Cons: Not competitive in prices unless forced to

I believe TACA is a good airline to choose when your flight will originate and end in Central America. I choose this airline over American or Continental everytime because they have a various fly out times during the day. You can choose flights in the ...

Pros: Business class at Coach class prices. English speaking stewards. On-time take off and landings.
Cons: The major Con is they weigh your carry-on bag! Hard to understand overhead announcements

We flew TACA from San Francisco to Belize (via El Salvador) for our honeymoon late February 2004. I was initally very hesitant, however, after reviewing safety records and the fact they have the newest fleet of all the airlines I agreed to give them a ...

Pros: Extensive network within Central America.
Cons: none that I can think of.

We had a group of 65 people travel from Washington D.C to Manugua,Nicarugua in August 2003. Our travel logistics team selected TACA to provide service to our destination. When i was told we were using TACA I immediately asked "Who?" as i had never ...

Pros: They used to be cheap, which would explain the service issue, but not anymore
Cons: When THEY make a mistake, they treat YOU like the bad guy

Flying with TACA from Guatemala to Costa Rica, TACA airlines lost a piece of baggage of mine. Upon arrival in Costa Rica they were reluctant to help me at all, claiming at first that "Well, your baggage never left Guatemala, so it's not our fault." Are yo ...

Pros: Excellent price, attentive staff and on-time arrivals.
Cons: Quality of the meals and in-flight entertainment and audio.

I decided to fly TACA from Lima to Miami (via San Jose, Costa Rica) because it was the cheapest way to do so. My previous experiences with them were quite good, so I was looking forward to the flight. TACA offers the chance to pre-check yourself the ...

Pros: Cheap
Cons: Billions

Taca is the #1 Worst Airline for the following reasons:

1. They are thieves - employees of Taca stole my brother's passport and wallet, forcing him to spend 2 days stuck in Honduras. They did not compensate him for hotel or any out of pocket...