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The Worst Airline
by coolfilmaker ,Jul 05 '05
Pros: They did not crash the Plane as far as I know. Cons: Lost baggage, worthless voucher, No food,
Never fly on Taca. They are horrible. They lost one of our bags so they gave us a $50 voucher. The voucher is only good for flying with them in the next 12 months which they obviously know you won't cause you will probably have more bad experiences with them. Which we did. They won't even let you use the voucher to buy food on the Airplane. Which they won't telll you until after they have told you to wait and the rest of the people on the flight are getting in line. Then once they guy has called everyone and they have all lined up he will tell you that you can only use it for airfare. Not that we could have bought any food cause the people at Taca can't count and didn't put enough food on the plane for everyone. So they just gave a few bags of chips that were probably made of some type of saw dust. And they people didn't even care that they didn't have any food and were not least bit sorry.
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Don't count on getting your luggage
by hrothgarland ,Jan 09 '04
Pros: We made it home alive Cons: Lost baggage, more than a week to return it, bad service
In a group of 6 people traveling, we lost 5 bags. On the flight that I was on, 10-15 other people also lost their baggage. Tomorrow will be one week since we landed, and they still have yet to send my luggage, even though they found it a couple of days ago.</p>
When I call them, I have to let it ring more than 15 times in order for someone to pick up. The representative in baggage will not give me his name, nor his supervisors, nor his supervisor's contact information.</p>
I am told that I will receive $25 a day as compensation for this, but the maximum is 3 days, which I have already doubled. To top this off, in order to receive the compensation, I will have to travel to the airport, which is >4 hrs away, and sign some forms. Apparently, doing this through the mail or by fax is unacceptable.</p>
The quality of the flight itself was acceptable. The flight was smooth enough, and the food was tolerable. I would recommend TACA only if you plan to pack everything in your carry-on.</p>
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Taca flawless
by woodward89 ,Dec 04 '06
Pros: on time, courteous, good meals, overall happy Cons: seats a little hard
Honestly, I had zero problems with Taca. The in flight meals, though $5 were amazing, and who can complain that the meal was $5 when all liquor and beverages are free. Luggage made it there and back even with a total of 6 connecting flights. Cheapest, on time, and clean aircraft.
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What a Nightmare!
by miguelw ,Jul 08 '07
Pros: Clean comfortable planes, nice flight crew Cons: Lying, incompetent, apathetic, impersonal, lost luggage, long delays, nightmare from hell experience
I flew Taca last week for the second time. The first time, it was a great experience. This last time it was the nightmare that would not end. The flight crew was great and the planes were comfortable and clean. Everything else was rotten. Long delays, impersonal service, incompetent people, constantly being lied to, lost luggage, no effort to help any of us, starving us, complete lack of communication, and apathetic ground staff are some of the words that come to mind. Save yourself the hassle and pay the few extra bucks to go another airline. It's well worth it. I'll never fly Taca again!
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On time -- what more do you really need?
by bildungsroman ,Feb 18 '04
Pros: On-time Cons: food
I flew Taca to Guatemala City from JFK and back for the first time this past weekend. Before that I flew Continental twice within the past year. Although I was hesitant to fly TACA, their schedule was the most convenient -- an hour lay-over each way in San Salvador, El Salvador. I'm glad that I made that choice.
The flights all left on time and usually arrived before scheduled. What more do you really want from an airline nowadays? The food was pitiful, but the drinks flowed freely. As for luggage handling, I can't say, I carried my bag on. TACA stresses a 22 kg limit on carry-ons, but they never weighed my bag.
I would certainly fly them again. Hint: Ask for emergency row seats! My impression is that it's only gringos asking because the typical Latin American flier isn't taking advantage of this feature.
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Excellent airline!
by travelperu ,Nov 09 '09
Pros: Les expensive, courteous, on-time, clean cabins, no line-up at check-in Cons: Can't think of any!
Flew Cusco to Lima, then Lima to Quito return in October 09. All flights on time, no lineups at check-in, no lost luggage, staff very courteous, good snack, lots of leg room. Also, cheapest flight between Cusco and Lima
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