Grupo TACA

61 ratings (54 Epinions reviews)
Epinions Product Rating: OK
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    Highest Rated Consumer Review by the Community

  • My Take on TACA...

    Jan 12, 2006 by mrkstvns is a Top Reviewer on Epinions in Hotels & Travel
    Rated a Very Helpful Review
    Pros: Good connections throughout Central America, nice hub in San Salvador, new planes, more...
    Cons: Has a reputation for impersonal service, though I had no problems...

    Summary: Judging from the many TACA reviews here on Epinions, either TACA has sporadic performance, or they're getting better because I flew with them a couple weeks ago and didn't encounter any real problems. They seemed generally efficient and courteous to me, ... read more

  • Farewell TACA - you've served your clients well!

    Jan 10, 2013 by reginafug is a Top Reviewer on Epinions in Hotels & Travel
    Rated a Very Helpful Review
    Pros: Excellent coverage within Central and South America, connecting to the North American Continent.
    Cons: Signs of the times. The name TACA will become part of aviation history.

    Summary: Once upon a time, over 80 years ago, a New Zealander decided that there should be an airline for each Central American country.  Names like LACSA and Aviateca come to mind, but they wouldn't survive alone, and became part of ... read more

  • Don't fly TACA !!!

    Jun 11, 2008 by
    Rated a Helpful Review
    Pros: Good free food and friendly flight attendance.
    Cons: Rude and almost violent, airport staff.

    Summary: I strongly donít recommend any kind of experience with TACA !!!!My wife and I travelled in June, from Sao Paulo (Brazil) to San Jose (Costa Rica), with a stop in Lima (Peru). Many problems occurred, some of them, very serious. First of all, when the ... read more

  • Ok, if you have no other option

    Jan 26, 2008 by
    Rated a Very Helpful Review
    Pros: Won't wait for passengers stuck in line, so more room for those that arrive early!
    Cons: Slow lines, will not wait for passengers stuck in line, poor service

    Summary: I'm a frequent business traveler in Latin America. In many cases, TACA is the most convenient or cheap flight to Peru or another destination. I've had a few good experiences with this airline, but when I have a choice, I avoid it due to the poor ... read more

  • Happy with TACA!

    Sep 6, 2007 by
    Rated a Very Helpful Review
    Pros: Efficient, good on-time performance, well-organized.
    Cons: Had to pick up tickets at airline office in SF; not sure why.

    Summary: My first trip with TACA was a vacation trip to Belize and return from Flores, Guatemala. We left from SFO, changed planes in San Salvador, and arrived in Belize City with all our luggage and no problems. We were originally scheduled to return from ... read more

  • TACA is CACA

    Jun 30, 2007 by
    Rated a Helpful Review
    Pros: The flight did not crash
    Cons: poor customer service, rude staff, lost bags, lack of responsibility, everything!

    Summary: Horrible nightmare airline- On my trip to Peru lost my bags for 5 days- never took responsibility and I found out that no one even called L.A. where the main hub of baggage tranfers take place until the 4th day despite saying "we are trying to locate the ... read more

  • Ripped off big-time by Taca Airlines in Central America.

    Jan 21, 2007 by
    Rated a Helpful Review
    Pros: they didn't charge other things to my card like stereos etc. ??
    Cons: they charged my credit card and didn't issue the tickets.

    Summary: My ex-wife used my Amex card to reserve tickets from Costa Rica to Miami for she and my two daughters. She made the reservation by phone. After she finished giving all her personal and flight information the Taca rep said, "but you won't be able to get ... read more

  • Taca loses luggage gets an F

    Jun 25, 2006 by
    Rated a Helpful Review
    Pros: There were no pros
    Cons: Bad service, rude, attitude, not helpful

    Summary: Taca lost my bags then my husbands. Had no clothes for a week in Costa Rica. It was impossible to get any help, I don't speak Spanish. I finally got my bags back the day after I returned home. Turns out my bags never left LAX. It somehow wound up in ... read more

  • Lie to customer to get their business

    Nov 30, 2005 by
    Rated a Helpful Review
    Pros: They have NONE!
    Cons: Blatant lies/misrepresentations to induce you onto their carrier and miserable customer service.

    Summary: We have flown this airline to Costa Rica many times and their seating assignments and customer service are a complete disaster. In 2004, they insisted our 3 MONTH old daughter be seated away from us. Because of this, when making reservations this year, ... read more

  • Numerous Grupo TACA flights - Excellent Airline

    May 14, 2005 by
    Rated a Very Helpful Review
    Pros: Clean Planes, Efficient, Good Passenger Service, Safe
    Cons: None

    Summary: I flew roundtrip with Group TACA in March 2005 from JFK to Santiago, Chile for my first trip to South America. Iíd not heard of the airline before but Internet research assured me they were safe and reliable. My budget certainly approved of their low ... read more

  • Good Airline When Originating in Tegucigalpa

    Aug 27, 2004 by
    Rated a Very Helpful Review
    Pros: New planes, flexible schedules, on time, courteous staff
    Cons: Not competitive in prices unless forced to

    Summary: I believe TACA is a good airline to choose when your flight will originate and end in Central America. I choose this airline over American or Continental everytime because they have a various fly out times during the day. You can choose flights in the ... read more

  • Can fly business class at coach rates

    Apr 18, 2004 by
    Rated a Very Helpful Review
    Pros: Business class at Coach class prices. English speaking stewards. On-time take off and landings.
    Cons: The major Con is they weigh your carry-on bag! Hard to understand overhead announcements

    Summary: We flew TACA from San Francisco to Belize (via El Salvador) for our honeymoon late February 2004. I was initally very hesitant, however, after reviewing safety records and the fact they have the newest fleet of all the airlines I agreed to give them a ... read more

  • Perfect for travelling to central America

    Dec 17, 2003 by
    Rated a Very Helpful Review
    Pros: Extensive network within Central America.
    Cons: none that I can think of.

    Summary: We had a group of 65 people travel from Washington D.C to Manugua,Nicarugua in August 2003. Our travel logistics team selected TACA to provide service to our destination. When i was told we were using TACA I immediately asked "Who?" as i had never ... read more

  • TACA - Poor Customer Service - and Basically Incompetent

    Oct 12, 2003 by
    Rated a Helpful Review
    Pros: They used to be cheap, which would explain the service issue, but not anymore
    Cons: When THEY make a mistake, they treat YOU like the bad guy

    Summary: Flying with TACA from Guatemala to Costa Rica, TACA airlines lost a piece of baggage of mine. Upon arrival in Costa Rica they were reluctant to help me at all, claiming at first that "Well, your baggage never left Guatemala, so it's not our fault." Are yo ... read more

  • Generally, quite good

    Jun 1, 2003 by
    Rated a Very Helpful Review
    Pros: Excellent price, attentive staff and on-time arrivals.
    Cons: Quality of the meals and in-flight entertainment and audio.

    Summary: I decided to fly TACA from Lima to Miami (via San Jose, Costa Rica) because it was the cheapest way to do so. My previous experiences with them were quite good, so I was looking forward to the flight. TACA offers the chance to pre-check yourself the ... read more

  • The #1 Worst Airline

    Oct 6, 2002 by
    Rated a Helpful Review
    Pros: Cheap
    Cons: Billions

    Summary: Taca is the #1 Worst Airline for the following reasons: 1. They are thieves - employees of Taca stole my brother's passport and wallet, forcing him to spend 2 days stuck in Honduras. They did not compensate him for hotel or any out of pocket ... read more

  • Poor customer service

    Sep 27, 2002 by
    Rated a Helpful Review
    Pros: cheap price (but not much less than others)
    Cons: Poor ticket change and refund service

    Summary: I purchased tickets for a Christmas trip from Chicago to Costa Rica via Travelocity on TACA / Lacsa airlines. 2 weeks after the purchase and still 3 months prior to the trip, I was notified that my outbound leg had been changed for one 2 days ... read more

  • TACA Plane comes to pieces

    Apr 20, 2002 by
    Rated a Very Helpful Review
    Pros: new, clean aircraft. Competitive pricing.
    Cons: Poor at solving problems and no compensation for their mistakes.

    Summary: We traveled from Lima, Peru to Quito, Ecuador on Grupo TACA. We were at first very pleased with the beautiful, clean planes and kind flight staff. We had read where TACA has the newest fleet of planes in Latin American, and enjoyed our first flight. ... read more

  • Grupo Taca - great airline for travel in South America

    Mar 15, 2002 by
    Rated a Very Helpful Review
    Pros: Clean, safe, on time and pretty cheap.
    Cons: I don't really like crack of dawn flights.

    Summary: Before writing this epinion I read several of the other epinions on Grupo Taca. Either they have really changed for the better overall or the route I took is the best one they fly. I just got back from a week long vacation in Peru. For most ... read more

  • TACA Takes-off

    Mar 1, 2002 by
    Rated a Helpful Review
    Pros: Traveling with an airline that specializes in Central America, some good deals
    Cons: Crowded, average food

    Summary: My husband and I recently took a trip to El Salvador from Dulles Airport in Washington, DC. We traveled TACA because it was non-stop and the best priced deal. If you use TACA for a similar trip, I recommend going through travel agents that cater to the ... read more

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