Pros: Dubai-based airlines offers an extensive array of flights to several continents. Cons: Not many flights out-of-the USA. Typically expensive. Economy Cabin configuration makes for crowded conditions!
This summer we flew Emirates from Dubai to Victoria, Mahe (The Seychelles). There aren’t many airlines servicing the Seychelles, and the traveler is limited to two airlines flying out of the UAE and two from London and Paris. Due to lack of ...
Pros: Service. Food. Entertainment. Cons: Bit cramped.
Air travel is becoming increasingly commonplace in the modern world. There will be few of us who have not flown before and nowadays,many more of us are involved in those long hauls to the Far-East and "Down-Under" that only 20 to 30 years ago were still ...
Pros: Good food, mostly polite staff, on time flights and the like Cons: Only one trip, may be can add if I fly with them more
In July I went to Athens for a conference and while I am talking about conferences, my PhD is finally inching towards end, so these days I have very little time for epinions. If I am not reading much, it is because I have to read other heavy stuff :(...
Pros: Good service, quality of food, check area, new planes Cons: First class seat and choice of food not as good as some other airlines
EMIRATES
We all know Emirates: the airline from Dubai who win award after award, year after year, for their top service both in the air and on the ground. They set the standards that others follow or aspire to. They are second to...
Pros: Very clean aircraft, Great cabin services Cons: You have to leave from JFK
If you fly on a typical US airline—or, one of their European brothers, as well—you have just come to expect shody service and airline service workers that are as tired and well-used as the older aircraft they fly. If you want a great experience ...
Pros: Good in-flight entertainment, excellent website, good lounges, decent food, safety record. Cons: Unreliable staff performance, unreliable booking system, rigidity.
Reading through some of the reviews, I find a lot of truth in all of them, basically because they are what I myself have experienced, too. I work overseas for a number of years now and am often forced to use airlines as they are available. One can not ...
Pros: ICE is an awesome entertainment system Cons: Very few empty seats, impersonal flight attendents (most of the time) Water service irregular
As part of the trip to India, we flew a LGW-DXB-MAA and MAA-DXB-LGW on Emirates Airlines. Prior to the trip, I had never even heard of the airline, but when I looked at their website, I saw that they had won several awards. In fact, I discovered ...
Pros: efficient, excellent in-flight service, best in-flight entertainment system available Cons: not connected to a global alliance, limited North American routes
It's widely known that among the world's airlines, Emirates Airlines is one of the top ranking transportation companies. The reputation is well deserved. They are well above (if you'll pardon the pun) their European and North American competitors, and...
Pros: The 380! More room in economy Attentive service Excellent food Cons: None specifically on this flight
DXB is the airport code for Dubai airport. I just got off the non-stop Emirates flight from JFK to Dubai - on the brand new Airbus 380 - en route to India. This post is entering blogsphere courtesy of the Dubai airport wi-fi. I am sitting at a Starbucks ...
Pros: The service is really really good Cons: The seat doesn't have enough room for big guys.
I like travelling and especially Europe. I have been to Europe many times and tired many different airlines. I don’t like taking direct flights because I cannot seat still for more than 10 hours. Emirates Airlines is always my first choice ...
Pros: New planes, good food and wine, fine service Cons: transit through London
<!-- @page { size: 8.5in 11in; margin: 0.79in } P { margin-bottom: 0.08in } --> This is a review of a trip from El Paso, Texas to Trivandrum, India. This reviews covers the following segments: El Paso to Houston (Continental Airlines - ...
Pros: After several flights with Emirates the greatest Pro is going to the airport. Cons: Only a three hour stop over in the new Business Class lounge in Dubai.
I have flown Emirates Business Class 6 times from Hong Kong to Europe in two years and First Class once on a return from Frankfurt.
Unfortunately I have also had to fly many times to other countries where it was not convenient to fly Emirates...
Pros: Excellent in-flight service and entertainment Cons: Overbooking of flights
"The world's best airline," "great service," "superb food", etc., were all positive attributes that I heard about Emirates Airlines when I booked my flights with them. The airline lived up to most of these praises to an...
Pros: The food was OK. Cons: Service. Comfort. Constant delays.
My family and I have flown on Lauda (now Austrian) on our last three flights from Australia to Europe, and were extremely happy. I mean, economy class travel over that distance is never going to be a lot of fun, but the comfort and service was as good ...
I have travelled twice with Emirates From India to Dubai (India-DXB). On both occasions, me and my fellow passengers had to wait to board after the security check. They always had some trouble during boarding. Maybe because Emirates is quite orthodox and...
Pros: We chose Emirates because they had the most convenient timings Cons: Everything else. The most horrible airline experience of my life.
When an airline (a) has no services or facilities for disabled passengers (b) has a Customer Service Dept that insists nothing is wrong (c) and then, when confronted, has a Customer Service Manager who lies about the services available - You know you ...
Pros: Service, legroom, food and overall standard of aircraft. Cons: Business & first class less lavish than expected. No alliance membership.
I have heard a lot about their service and I approached them with very high expectations when I flew from LHR to Nairobi via Dubai. Inflated expectations usually lead to shattered dreams, but on this occasion I found that they were every bit as excellent ...
The first thing that you are likely to note as soon as you enter the cabin of the Emirates aircraft are these really cute TVs at the back of all seats, which give you a good idea of the delights to come.The seats are comfortable, with legrests and each...
Pros: Professional, considerate cabin-crew.
Good food.
Good in-flight entertainment.
Good provision for baby. Cons: Not the cheapest airline, particularly when flying from the Middle East.
I recently travelled between Dubai and Manchester (U.K.) alone with my four month old son and was very pleasantly surprised. I had been warned by friends that flying alone with an infant would be an arduous experience, that cabin crew would not hold the ...
Pros: Good food and service on board, lots of in-flight entertainment options Cons: Baggage handling, punctuality and attitude of staff when things don't do according to plan
We traveled on the BLR-DXB-JFK-*** sector. We have not included the final destination for anonymity - suffice to say that it is a major city in the mid-west. Two of the three sectors were on Emirates and the last one from JFK to our final destination ...
Pros: Daily flight
Good onboard entertainment and food Cons: Staff in Colombo not very polite
Handling of asians in Dubai not nice
I would also like to share my 2 cents about emirates. My name is Janaka (janakaxyz@yahoo.com) and I am a Sri Lankan living in Germany and I travel to Sri lanka at least twice a year. And up until last year (2002) I was flying emirates. First I must ...
Pros: easy booking via website - excellent flight crew - good vegetarian food Cons: lack of leg room in economy
Booked the flights via the Emirates website which is very easy to use and hassle free (and they're giving double airpoints until the end of March '04). Collected tickets and booked hotels at their Sydney office - staff efficient and know their business. ...
I wish to express my extreme disappointment with travel using Emirates airlines, over 2 longhaul flights in the past 3 weeks. My first flight was on the 24/11/06; Departing Heathrow, London to Dubai, EK2 @ 1345hrs. The first issue I encountered ...
Pros: Good food. Reasonably efficient. Transit baggage arrived without trouble. Cons: Overhyped. Too popular. Economy seat width: V TIGHT.
Journey Flew Emirates return from London to Bangkok, economy via Dubai. I was expecting, from the glowing reviews here, an experience which would leave me reluctant to disembark from their aircraft. But the best part of the flight was, as ...
Pros: Now this is a tough one. Cons: Too many to mention.
I've flown International First Class on, I would guess, eight different airlines. I have no idea how Emirates has gotten these awards for having the best First Class.....perhaps the judges are from Dubai? The reality is that Emirates First Class is ...
Pros: In my experience, everything but the con Cons: sorta racist
I have flown a number of times in both Economy and Business on Emirates over the past 5 years, and have only had one bad flight experience, and that had more to do with the one-hour non-stop flight turbulence that almost made me throw up.
Pros: Good IFE on the newer planes. Pleasant staff. Good food. Cons: Overcrowded planes
Flew from BHX to DXB then to Male (Maldives). B777 was a great plane, all new with great IFE. Food was good. This plane was not full despite being told at BHX that it was a full flight. After 7 hours and a 2 1/2 hour wait a DXB was greatly ...
Pros: Good connections. Reliable Cons: Arrogant cabin crew!!
Emirates was amongst the first airlines to bring quality to Economy travel. Together with Virgin Atlantic they bought personal TV's to Economy, hot towels, ice cream snacks, amenity kit ( long since 'gone' ). However, although a frequent flyer and a...
Pros: They actually have spacious and comfortable seating. Cons: I couldn't afford to fly first class. :)
I have flown on many different airlines for many different lengths of time, so I feel that I have a good basis of comparison.
Anyway, I booked a flight on Air Emirates from London to Melbourne, not realizing at the time that I was literally going...
Pros: Comfortable Seats, excellent entertainment system. Cons: Limited service network (small airline), no links with global alliances.
I flew Emirates in economy class from Nairobi to Dubai, and then to Hong Kong via Bankok, in each case on one of their Boeing 777 aircraft. I had heard that Emirates was rated the #1 airline for 2000, and so I expected a lot.
Pros: Good Food and New/Sophisticated flights Cons: Worst Customer Service ..
Except for Food and New/Sophisticated flights .. Customer service is really bad. My brand new laptop was stolen from my check-in baggage while traveling from PHL to MAA(India) in an Emirate's flight on Nov 28 to 30 , 2007. While i was carrying the ...
Pros: Service, Schedule, Entertainment, Staff, Price Cons: that not all airlines can be this good
I have travelled on at least 25 different carriers so far, the best and the worst. Everything from Gulf Air and United Airlines to British Airways and Air NZ. However, after flying with Emirates in February, my perception of air travel has been...
Pros: Good Service and Punctual Service Cons: A little racism in some sectors
Dear Sir
My best regards and congratulations for the Airline of the year and keeping up the good services of your Airline. While you work so generously in promoting the service of your good airline I would like to suggest to you to include a...
Pros: Modern fleet. Good service. Cons: No trans-Atlantic routes. Club class needs improvement.
I travelled Club class on a series of 4 flights to the Middle, and Far East over the Easter break. The flights were on time in all cases, and the quality of service on, and off the aircraft was of a high standard, and the lounges in the hub at Dubai are...
Pros: Dubai is nice place to visit. Cons: Use a major European Airline
I have been working out of the United Arab Emirates for over 10 years. During that time I have flown with Emirates Airlines many times. Usually from London to Dubai and back. Other times from Dubai to Saudi Arabia.
This past February I had a very...
Pros: The quality of inflight services Cons: The mix ups by ground staff
Travelling with Emirates continuously for past few years. The changes that have come in the airline I have noticed more than infrequent flyers by the airline. Emirates have bagged most of the best airline awards in past few years. The aircraft’s are...
Emirates is one of the finest airlines in the world, without a doubt. As a very frequent traveler (over 400k miles / year) who does NOT work in the airline industry, I have an opportunity to try all the majors on a regular basis. I have never had...
Pros: emirates one of the best Cons: cant think of one..really
k guys, i have heard a lot from you folks complaining abt emirates. well, you have reason to. but, if you are me - you will not :-)quick backgroundtwice a year i do cleveland - new york - dubai - calutta and back. its a very long ...
Pros: On board service is ok. Cons: 1. Very greedy 2. Dubai transit airport is a nightmare
Common points that we look at for any airlines :1. Check-in procedure : Very greedy: We are 3 people traveling from India, Bangalore. Two (me & my wife) are eligible for 30kgs luggage (according to e-ticket & agreement ...
Pros: Great in-flight entertainment, decent food Cons: Staff members are rude to Asians and Indians
I don't know why Emirates is well-regarded for providing excellent service. I received appalling service from several staff members based in Dubai who were from Middle Eastern backgrounds. The Asian staff members were much more polite and helpful. My ...
Pros: checking in good food good sesting good entertainment Cons: manila to london boarding food F/a delays
This was my first trip with emirates airlines I left at Gatwick airport in December the check in was good my baggage was over the limit but they said long haul and my trip was 2 months just labelled it long haul no extra went thr immigration ok and ...
Pros: Seat, IFE Cons: Layover in Dubai--badly timed for connections to India
Recently flew Emirates' A340-500 non-stop from JFK to Dubai then onwards to Delhi. I'm a travel snob and generally don't like economy much on international trips, but I must say Emirates' economy on the JFK-DXB flight was the most comfortable economy ...
Pros: Food, inflight entertainment, modern planes Cons: Frequent flyer programme is very poor - Emirates and Sri Lankan airlines only!
This is the second time i have flown emirates on their UK to Bangkok route. This time flying from Englands Second City Birmingham. Emirates have in excess of 15 flights per day from the UK to Dubai - they really are the epitomy of a feeder airline and ...
Pros: Good in flight entertainment (TV/Movie/Games/Music). Cons: Denied stolen items and would not compensate.
We flew Emirates from Jakarta to Amman August this year and had a surprisingly terrible experience. We had an overweight hand-wheeler that was taken at the gate. Upon arrival the lock of the baggage was opened and our video-cam and regular camera were...
Pros: Good Service, Good Food, Quick Check-in, Good equipment Cons: Business lounge.
When you fly from an airlines home airport, you expect services to be a little better than other airlines at the same airport. This was true when it came into checking in at the Emirates counter. There were many counters and a dedicated immigration...
Pros: Comfortable, Modern planes
Cons: Not enough routes
I flew Emirates from Hong Kong to Bangkok back in 2006. I can say without a doubt that it was the best short-haul flight that I've ever taken! Normally, I am a nervous flier, but I felt perfectly safe on their almost-new start of the art Boeing 777. I ...
Pros: food all right Cons: unreliable over booked flights &
rude and cheating crew
On my last trip to India from US, I have travelled on Emirates Airlines. I had purchased my tickets 4 months in advance. After going to India, I called them again to reconfirm the return flight date and times. My return flight scheduled departure ...
Pros: - Meals, customer service, seat (first), wine choices, Outstanding Inflight Entertainment Cons: - Absence of Lounge at Sydney and Bangkok, seat (business), cabin noise in first/business,
We flew recently from Sydney to Bangkok on Emirates First Class. On the return trip, however, we were unable to fly First and flew Business instead. First was an enjoyable experience, however at Sydney, Emirates called economy rows 45-60 or something ...
Pros: Great Service, Good Food, Dubai Airport is the BEST, Very Comfortable and good Entertainment Cons: Hold-Time to reach a Customer Service representative in the US is too long
After flying quite a few airlines in Asia, Europe and the US, I can definitely say that Emirates is the BEST. Singapore Airlines and Cathay Pacific are not very far behind though.
The Service is very good, Food is great and the Economy class...
What can i say! - What an absolutely Brilliant flight! Nothing could get any better!
The service was brilliant - the planes are magnificent with all the in-flight entertainment inside. The meals are brilliant and very tasty. In my eyes EMIRATES...
Pros: reasonable amount of space... Cons: no guarantee of baggage remaining "SAFE"
My parents had an awful experience with Emirates airlines. They flew to London from New Delhi, India last year. Their baggage got lost at the London Gatwick airport never to be found again.
It was so disappointing that nothing was done about...
Pros: Narrower seats than competitors Cons: Time to improve
Emirates manages to place 10 seats across on it's Boeing 777's, whilst British Airways, United, Air France, Singapore Airlines etc place only 9 seats across ! This means that the Emirates seating is 10% narrower than others. Thai Airways also originally...
Pros: Excellent airline Cons: Makes you want to travel with them always
Emirates, together with British Airways is the best airline I have travelled on.The planes are modern and clean, the flight attendants, especially the Aussies are lovely, the food and service are good, and the inflight facilities, with their inseat TVs...
Pros: Quality airline to hard to reach destinations Cons: Expect racists attitudes to some passengers
As a travel agent I have had occassions to book Emirates for clients traveling to the Mid-east and Pakistan. On more than one occassion the airline has been noted as offering various levels of service depending on the passengers nationality. Generally,...
Pros: Modern Fleet, Inflight entertainment. Good food and Wines Cons: Costly, Service is either brilliant or very poor. You'll compare everybody else to Emirates.
I have flown mainly from the UK to Dubai. KLM and Air France are cheaper but the inflight entertainment was very poor however Air France have recently introduced the A340 on the Paris to Dubai route which is as good as the Emirates planes and cheaper....
Pros: Arrived on time. Pleasant flight crew. Excellent service at Heathrow on departure. Interesting food. Cons: Bullying ground staff in Dubai. Long delays on ground for disabled passengers. Seriously damaged wheelchair.
I am disabled and travel with a wheelchair that has been modified to be electrically powered. I had no trouble getting this through LHR but I was left waiting about an hour for it to be delivered back to me in Dubai. On the return flight staff at ...
Pros: Nonexistent! Cons: The Price, the food, the crew - the list is endless!!
Cabin Appearance: Clean, extremely spacious so much so that you feel awkward! No amenity packs of any kind by the way for Business Class passengers even though it was an early morning flight and a measly Toothbrush would have helped. Service at ...
Pros: - Cons: Small airline, run and managed by small people
DON'T FLY EMIRATES.
I flew with them from Manila via Dubai to Istanbul. On the Istanbul leg, a stewardess dropped three extremely hot aluminium trays of food on me. The trays were so hot, she couldn't hold on to them even though she had gloves on. I had numerous 2nd degree burns on my neck and shoulder. In addition my really expensive Italian suit, shirt, tie, trousers were soiled. I was promised healthcare and dry cleaning or replacement of my clothes by the Purser.
what did I get. Not even an apology. I still have the scars, and had to throw away my clothes. Thank you emirates. The small airline, run by small people
Emirates - depends on the plane by ms10 ,May 24 '06
Pros: Entertainment and food. Cons: Ageing Airbuses.
All in all, I would put the best Emirates has to offer as the best econonmy flying there is. This refers to their relatively new crop of Boeing 777s - spacious, comfortable, plenty of storage - but most importantly, the entertainment system. Around 150 films on demand make a 24 hour flight from UK to Australia pass so much quicker.
This onboard accommodation contrasts with their older Airbuses with much inferior entertainment systems. They also have a highly irritating large plastic box in the foot-well, significantly reducing the legroom.
Otherwise, the food and service are excellent, if a little reticent with the alcoholic drinks compared to some.
Pros: Great child's meals and toys Cons: Unprofessional and rude crew members, delayed flights, messy cabin
We were looking forward to flying on Emirates after hearing of their top rating. We traveled from Singapore to Dubai to Jordan and back to Dubai and Singapore (stayed in Dubai a couple nights each way). We are frequent flyers in both Economy and Business classes and this time we flew Economy.
The cabin crew was HORRIBLE!! One crew member on the Sing-Dubai leg was constantly bickering at other members, which was very disruptive and unprofessional. From Dubai-Jordan, another crew member kept spilling lunches and drinks all over the place. Another customer across the aisle went to complain about her to the lead attendant.
Our flight from Jordan-Dubai was delayed 2 hours. Above all, I was traveling at 28 weeks pregnant and was asked by the check-in agent, gate agent, and cabin crew for my "fit-to-travel" letter ... they need to coordinate much better among the three.
Overall, a terrible experience and we will NEVER fly them again. We will stick with other European and Asian carriers. How in the world were they ranked as one of the best???
Pros: nothing 'top three' when compared to other airlines Cons: packed flight showed me the real Emirates service. Food better on its regional rivals
How on Earth Emirates was voted in the top three best airlines is a mystery. The pros quoted by others in this section are widely available on many other airlines, especially Emirates' regional rivals, most of whom offer cheaper flights.
The sign of a top airline should be the service received during a full flight. When the pressure is up a top airline should leave the passenger with good memories of itself. Emirates was very average in its popular Dubai-Heathrow flight. Unfortunately, the same experience still remained on other Emirates flights.
Emirates: friendliest cabin crews I've ever come across by altavanzyl ,Jan 19 '05
Pros: Friendliest cabin crews ever, good food; punctuality of flights. Cons: What, no sleeping mask and toothbrush kit?
I flew from Rome, Italy (12 December 2004) to Brisbane, Australia and back (13 January 2005) and was so impressed with the service (always friendly, always helpful), the food, the punctuality (or was I just lucky, for all my flights left on time!)that it made a cramped time in Economy very bearable.
Oh, and the damp towels on take-off, what a nice touch! Also, moisturising cream in the toilets, for one's skin gets very dry on such a long flight.
Emirates - beware of the conditions by robert7691 ,Nov 16 '07
Pros: Nothing good about them Cons: Everything about Emirates
I booked 2 business class tickets only to discover several months later that when I wanted to cancel them - there would be NO refund. The e-ticket or booking confirmation had no indication of this condition - never in 17 years of flying have I ever encountered such a condition for business class tickets.
Will never fly them again - for those wanting to fly them, be very careful.
Emirates Unreliable and Unprofessional Staff by sam101ny ,Mar 14 '04
Pros: n/a Cons: Extremely unprofessional and unreliable staff.
Recently just traveled Emirates overseas (was a frequent flyer before this trip), not only did we have issues with our seats but when we received our luggage stuff was missing. Tried to talk to the staff but they were extremely unprofessional and made us wait around for at least 30-45 minutes and still got nowhere as far as the resolution. The sad part is that we were traveling Business Class, which Emirates is marketed as one of the best but their staff turned out to be one of the worst. There are far better airlines to travel with.
Pros: Frequency. Cons: Indifferent and ineffeicient service.
I travel frequently on Emirates primarily because of their frequency out of Karachi.
However, FA's on the Karachi-Dubai Sector are usually indifferent or rude. Additionally, who needs FA's on this Sector who can speak French or Croat!!!! EK needs more Urdu speaking Staff on this sector.
Food is usually inedible.
Beverage service is horrific.
I also use EK on the Dubai-London and Dubai-JFK Sectors.
Whilst the service on these latter sectors is marginally better, it leaves much to be desired.
Seating is cramped with hardly any legroom. Now i know what Sardines feel like!!!!
The CORE Business/ Revenue of any Airline comes from its Economy Passengers.
Unfortunately, The Economy Passenger is the one that gets SCREWED the Most! BY ALL AIRLINES.
Come on Emirates. You were the Airline of Choice ONCE!!!!
To make a very long story short, I flew to India in January and in the process Emirates misplaced my checked in baggage. I finally received it 6 days after I landed and most of the contents were missing. I tried filing a baggage claim two days after but I was not able to get in contact with anyone from emirates. Every time I called they would send me to the wrong department or tell me they would forward the information to the correct department. After calling very frequently, I finally got someone to call me in the month of May. After trying to resolve this matter, I get a letter in June telling me that I didn't the claim within the 21 day period.
One of the Best Airlines by ivoryholidays ,Feb 19 '07
Pros: I wish to fly again and again with EK Cons: There is NONE so far !!!
Being a tour operator for India, Nepal and Bhutan. I always ask my clients to take this flight as its very reliable on time. The service is A Class. The Inflight crew is excellent with positive manner. Specially I love that they have different nationals onboard for services.
Pros: Meals Cons: Seating and Cabin Crew Attitudes
Flew emirates long-haul to London Heathrow.
The Crew were absolutely rude. They lacked attention to detail and had little to care for.
Twice did I ask for water and none of the times did I get any.
Food way great though. Great portions with great drinks. If only they would learn how to smile to passengers!
Puncuality was poor. Departed from Dubai 60 minutes behind schedule with the captain mentioning 'aircraft maintance' as the reason. Not reassuring!!
We arrived safely though, but wish the seats were more apt to sleep on. Very crowded in a 3-4-3 configuration; where other airlines would settle for a 3-3-3 configuration in their B.777 economy section.
Careful: Emirates tends to cramp you in.. and that we all noticed!
Emirates: one of the best by nickcoper ,Jul 08 '05
Pros: great: food, service, seats, and EVERY THING Cons: not partnered to many North American airlines and not enough North American hubs.
Emirates is a great airline that has amazing services! I have flown first class and business class, both wonderful. people are saying that the first class isn't all of what they thought it would be, that is because they have high expectations, way above the clouds. Emirates has almost the best first class, if not the best, and business is pretty nice, not the best, but its still great all the same! I have heard that their coach isn't all that bad, I haven't flown it yet.
I would tell any one that emirates is the airline to fly!!
plus don't get mad if you you have a bad flight, they always happen, no matter what airline, just try them again.
Pros: Very pleasant and helpful flight attendants Cons: Seats (size and comfort), food
We just completed 2 international flights on Emirates, one on a 777 and one an Airbus 330. Every row on each plane had an extra seat, compared to the other major airlines, and seat widths were generally one class below--e.g., the business class seats were the same width as coach on the international US airlines, and first class the same as business class. Leg room was no longer. The seats were, to put it mildly, grossly uncomfortable. The food ranged from totally bland and tough to too spicy.
Pros: Getting out of Dubai eventually Cons: chaotic transfers at Dubai
rude and unhelpful staff
baggage handling v bad
Flew from LGW via Dubai to KLIA on 5th March. There was an 8.5 hour delay due to fog at Dubai. Arrived at Dubai to utter chaos. 400 passengers were left to stand for up to 14 hours at the transfer desks with no Emirates ground staff in sight. This was then topped off by rude and unhelpful staff who happened to lose our bags for 7 days once we eventually managed to get a Yemen Airways flight the next day. We were treated appaulingly and I will never fly Emirates again.
Pros: schedule convenience, fairly consistent service, facilities Cons: price per mile flown, seat comfort, Dubai airport is like a camp site.
Bahrain ~ Dubai ~ Johannesburg return economy Jan 2006. I chose Emirates because of the schedule which was convenient for me. The airline is fairly reliable and the entertainment device (ICE) in the back of the seats is very good when compared to other airlines. The seat comfort is terrible although I found the pitch acceptable. Baggage handling in Joburg was a joke and it took over an hour just to retrieve baggage because they forgot to load one of the bins of bags onto the conveyors;Emirates ground staff seemed overwhelmed and lacked empathy with frustrated passengers. Check in staff at all locations were mediocre although well staffed. Dubai airport was as per usual littered with passengers sleeping on the floors, surly security screeners and buses rather than walkways to get from plane/terminal was disappointing. Food was reasonable as were flight attendants. The Emirates flying experience is mediocre at best. Flight cost for this route seemed double what I would pay in US for similar mileage or to even cross the Atlantic.
Pros: Great entertainment, ambiance and staff Cons: Make sure management organises their first class meals efficiently!
First time on Emirates for me, the first class suite was fabulous, good privacy and top class entertainment. However, I was taken aback when my choice of main course was not available! You must be kidding? This after I was given a menu and told you can order anytime you want. Well, I ordered one meal and it was not available...makes you feel that you have been downgraded back to economy. Overall the cabin staff was attentive and very pleasant.
Pros: Good flight if you dont mind rude crew members Cons: Racist crew members
My mom travelled from BLR to Dubai and Dubai to JFK, We had opted for Asian Vegetarian food. She was not given any food and was ignored since she doesnt know english. she later complained another Indian Passenger about this and then they said the food is all out and no more food left. If they treat a 57 year old passenger this way, I dont know how they can be numbered as one. I guess the Staffs need to get some training on treating old people.
Pros: 23 hours flight time from LAX-DXB-MAA Cons: Service Food Air Hostress Almost all
I have travelled from LAX to DXB and then to MAA yesterday. First time I flew in Emirates. For the last 9 years I flew in Singapore Airlines. I just wanted to try Emirates. Very very bad experience. Not just me. Whoever boarded from LAX, not happy with this Airline.
1. Very bad service. All the Air hostress need the basic training. They are very rude. They were fighting among themselves. Not a friendly atmosphere. Air hostress are eating all the time. They don't care about the passengers. (I can't even compare their service with Singapore Airlines)
2. Food. huh... Whenever I think about their food, I feel like I am going to puke.
3. If you are travelling with baby, please, please look for alternatives. Emirates is not kid/baby friendly. Samething applies to elder passengers.
These air hostress were very rude. They don't listen to you.
After too much hesitation, I selected this airlines. But it failed me. I will never ever fly again with this Airlines.
Changing return schedule will cost you $200 !!! by ravi_ess ,Jul 15 '09
Pros: Stick to your schedule Cons: Unless you can throw out $200
Be warned that Emirates charges $200 for rescheduling your return iternary. Many other airlines do not charge this fee. Most airlines do charge for changing onward schedule though.
Emirates hate my guitar by markhaskins ,Jul 22 '09
Pros: Nothing in particular Cons: They treat baggage with no respect. Staff are incompetent. Check in is slow and stupid.
Emirates airline staff promised the safe carriage of my most beloved guitar. Upon landing, it was spat out of the conveyor belt practially in pieces. After a long wait and a massive telephone chain... they will not take responsibility for the instrument and I will receive no compensation. I was not the only person complaining on that day about such an incident. I have no love for this airline...
Emirates Airlines Paris Puppet The Rabbit In Europe Here we have for offer a Querk dressed as a Buck Toothed Rabbit. This is Paris she is a travel friend from Emirates Airlines and has a short story han...
Emirates Airlines Yorky The Eagle In America Puppet here we have a rare Hand puppet from emirates airlines. This is Yorky the Eagle in america. Yorky is off to america to play with the eagles. Yorky is ...
Epinions.com periodically updates pricing and product information from third-party sources, so some information may be slightly out-of-date. You should confirm all information before relying on it.
- Add to My Yahoo!: 
- Add to Google Homepage: 
© 1999-2009 Shopping.com, Inc.