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Mediocre at Best
by private1_90732 ,Jan 15 '06
Pros: schedule convenience, fairly consistent service, facilities Cons: price per mile flown, seat comfort, Dubai airport is like a camp site.
Bahrain ~ Dubai ~ Johannesburg return economy Jan 2006. I chose Emirates because of the schedule which was convenient for me. The airline is fairly reliable and the entertainment device (ICE) in the back of the seats is very good when compared to other airlines. The seat comfort is terrible although I found the pitch acceptable. Baggage handling in Joburg was a joke and it took over an hour just to retrieve baggage because they forgot to load one of the bins of bags onto the conveyors;Emirates ground staff seemed overwhelmed and lacked empathy with frustrated passengers. Check in staff at all locations were mediocre although well staffed. Dubai airport was as per usual littered with passengers sleeping on the floors, surly security screeners and buses rather than walkways to get from plane/terminal was disappointing. Food was reasonable as were flight attendants. The Emirates flying experience is mediocre at best. Flight cost for this route seemed double what I would pay in US for similar mileage or to even cross the Atlantic.
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Not bad
by moder ,Apr 27 '09
Pros: Great entertainment, ambiance and staff Cons: Make sure management organises their first class meals efficiently!
First time on Emirates for me, the first class suite was fabulous, good privacy and top class entertainment. However, I was taken aback when my choice of main course was not available! You must be kidding? This after I was given a menu and told you can order anytime you want. Well, I ordered one meal and it was not available...makes you feel that you have been downgraded back to economy. Overall the cabin staff was attentive and very pleasant.
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Racist Crew Members
by asian123 ,Oct 26 '09
Pros: Good flight if you dont mind rude crew members Cons: Racist crew members
My mom travelled from BLR to Dubai and Dubai to JFK, We had opted for Asian Vegetarian food. She was not given any food and was ignored since she doesnt know english. she later complained another Indian Passenger about this and then they said the food is all out and no more food left. If they treat a 57 year old passenger this way, I dont know how they can be numbered as one. I guess the Staffs need to get some training on treating old people.
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Bad Airlines
by ramus29 ,Jun 03 '09
Pros: 23 hours flight time from LAX-DXB-MAA Cons: Service Food Air Hostress Almost all
I have travelled from LAX to DXB and then to MAA yesterday. First time I flew in Emirates. For the last 9 years I flew in Singapore Airlines. I just wanted to try Emirates. Very very bad experience. Not just me. Whoever boarded from LAX, not happy with this Airline.
1. Very bad service. All the Air hostress need the basic training. They are very rude. They were fighting among themselves. Not a friendly atmosphere. Air hostress are eating all the time. They don't care about the passengers. (I can't even compare their service with Singapore Airlines)
2. Food. huh... Whenever I think about their food, I feel like I am going to puke.
3. If you are travelling with baby, please, please look for alternatives. Emirates is not kid/baby friendly. Samething applies to elder passengers.
These air hostress were very rude. They don't listen to you.
After too much hesitation, I selected this airlines. But it failed me. I will never ever fly again with this Airlines.
Good luck if you want to try.
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Changing return schedule will cost you $200 !!!
by ravi_ess ,Jul 15 '09
Pros: Stick to your schedule Cons: Unless you can throw out $200
Be warned that Emirates charges $200 for rescheduling your return iternary. Many other airlines do not charge this fee. Most airlines do charge for changing onward schedule though.
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Emirates hate my guitar
by markhaskins ,Jul 22 '09
Pros: Nothing in particular Cons: They treat baggage with no respect. Staff are incompetent. Check in is slow and stupid.
Emirates airline staff promised the safe carriage of my most beloved guitar. Upon landing, it was spat out of the conveyor belt practially in pieces. After a long wait and a massive telephone chain... they will not take responsibility for the instrument and I will receive no compensation. I was not the only person complaining on that day about such an incident. I have no love for this airline...
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