Alaska Airlines

Pros: Fast, efficient, courteous service!
Cons: None

With all the attention Alaska Air has been getting due to the recent crash, I wanted to weigh in with my experience. To begin with, I really don't tolerate air travel all that well. I fidget in my seat, and am just no fun on a plane. However, a recent...

Pros: Outstanding in-flight service including VOD and meals
Cons: Single-aisle, narrow-body aircraft may bother some

Reservations and Ticketing Alaska Airlines serves two Hawaiian destinations from Seattle (and serves Honolulu from Anchorage). I flew from Seattle to/from Honolulu. The Alaska Airlines website makes shopping easy and quick. Available seats for any ...

Pros: great price, excellent service,customer appreciation
Cons: don't fly to many destinations

Flying all over North America in the past many years I have the opportunity to travel on many airlines. Unfortunately I don't get to pick my favorite, or I would be traveling on Alaska every time.
I had my nightmares on Northwest, Delta,...

Pros: Excellent service
Cons: Limited destination

I travel for business very often. And of course, this means that I fly alot. I have found the best airlines. Alaska Airlines! Nothing is better after a week of traveling than to be treated with respect and kindness. I have had experiences where...

Pros: Very polite flight attendants and added legroom
Cons: They do not fly a lot of places yet

I have flown quite a lot on Alaska Airlines in the last few years as I used to work in Alaska and return to the lower 48 every 3 months. I no longer work up there but I still take trips on Alaska Airlines when I can.I just returned from a round trip from...

Pros: Great Service
Cons: Sometimes they have confusion in reservations.

I recently purchased a ticked from Anchorage to Chicago. I have the status of MVP Gold and was offered a free upgrade to First Class. I was told my ticket cost was $355.10. When I got my ticket I was charged $2700.00 Plus. It floored me because I...

Pros: Service, service and service!!
Cons: Not a thing

Alaska airlines has a reletively newly established direct routing from Chicago OHare to Anchorage which we were lucky enough to be booked into for our Alaskan tour last week. Apparently this is their first "long" flight route and not firmly...

Pros: Friendly. Accommodating.
Cons: Flight routes mainly west coast with limited eastern penetration.

When was the last time you got REAL silverware with your breakfast on an airplane? As a former employee, I was able to fly knowing how things should be and then to evaluate things as they are.

I got to see the flight training manuals (well,...

Pros: Excellent Customer Service
Cons: Commuter planes

As a traveler from a rural area, I have used both United Express, a subsidiary of United Airlines and Horizon Airlines, a subsidiary of Alaska Airlines. I have traveled alone, with my family, and sent my under-aged children alone on both airlines.
...

Pros: great online service, caring human service, try-hard attitude
Cons: need to watch their record-keeping

Alaska Airlines rewards frequent flyers handsomely for using online reservations, e-tickets, and agentless check-ins. I made three round-trip hops along the west coast during the last two months. For each leg, I qualified for a 250-mile web reservation...

Pros: Customer service, meals, keeping passegners informed, really comfortable seats, good pitch.
Cons: No movies on 4.5 hour flight

I recently flew from Portland to Washington, DC (Dulles) on Alaska Airlines and I can honestly say I ...

Pros: Great customer service, friendly, on time, nice meals.
Cons: None so far.

We Fly Alaska Airlines a Lot

Living in Alaska, our family has had the opportunity to fly on Alaska Airlines quite often, and we have never been disappointed. My husband flew to California on Alaska Airlines last summer when he...

Pros: Great website that's easy to use. Incredible customer service. Happy employees.
Cons: Nothing worth mentioning

Sure, Alaska Airlines had a tragic situation a while back when one of their planes went down due to a faultily maintained jackscrew. Since then, the planes have been gone over with a fine-toothed comb. Safest in the air, I'm willing to guess. ...

Pros: great staff
Cons: isnt any

you might think that i like alaska/horizon air because my sister works for horizon and that i love them because i get discounted airfare, well i dont, but i do love them just the same.

from reservations all the way to the flight crew, ive...

Pros: Great service
Cons: None

I believe that Alaskan Airlines is the best airlines there is. I use Alaska to fly my boss to and from Boise,ID. He is a very picky man and I have heard nothing but great things from him as well. The flights are very frequent to a lot of areas and...