Alaska Airlines

Pros: good prices, on time
Cons: awful customer service (phone)

I haven't flown yet on my flight which is a good 3wks away, but have been a Mileage Plan Member for over a yr. I booked (2) tickets 31 days in advanced in hopes of getting the lowest price. Bookd'em online @ $176.50 R/T incl. tax fees from Burbank to...

Pros: Cities served, meals, affordability
Cons: Bible verses with meals

I recently flew Alaska Airlines to Seattle from Washington National Airport, my preferred DC area airport. Since National is much more convenient for me than Dulles, it was a treat to be able to fly nonstop (Alaska is the only airline that has EVER been...

Pros: Flight attendants seem to do their best, and pilots are great.
Cons: Dishonesty, late flights, zero customer service, lost bags

I used to love flying Alaska Airlines. Pretty much on time, friendly service, willing to help with problems, decent food and drinks. At one time, they offered $50 vouchers when a flight was about 30 minutes late. My how times have changed. While ...

Pros: great online service, caring human service, try-hard attitude
Cons: need to watch their record-keeping

Alaska Airlines rewards frequent flyers handsomely for using online reservations, e-tickets, and agentless check-ins. I made three round-trip hops along the west coast during the last two months. For each leg, I qualified for a 250-mile web reservation...

Pros: Good prices
Cons: Horrible flight, unprofessional

Let me start out by saying, this was probably more of the fault of Seattle Air Mission Control, but my last flight from Seattle to Orange County,CA could have in fact, been my last.

My flight was 45 minutes late departing the Seattle Airport,...

Pros: Got to my destination
Cons: Service, Food, were horrible

I remember the first and last flight that I took on Alaska Airlines. I was treated like dirt! From that day, I decided never to fly on Alaska Airlines again. First of all, the service was horrible. The flight attendants had barely any courtesy. One...

Pros: planes
Cons: Lots of delays, food

I flew on alaska airlines from portland to Seattle on Horizon airlines. alaska's comuter partner airline. The flight was suposed to leave at 2pm but it did not leave tell 2:30pm. we arived in seattle at 3:17pm. on the flight we had a very small snack an...

Pros: the fact that I survived
Cons: Planes are old / Food is bad / recent crashes show that it needs improvement

My experiences with Alaska air are good. That is until I see the old rustic hunk of junk that I'm about to get into. The flights are generally have plenty of empty seats. I can only thank god that I changed to another airline. If I hadn't lets just say I...

Pros: cheap, on time
Cons: crowded

for travel along the west coast, alaska airlines is the only way to go. if you check in at one of those electronic kiosks, not only do you get to skip out on the line for the conventional check in, but they throw in 500 extra miles each way. since most...

Pros: Sometimes they can be on time
Cons: Their planes need some help

The company I work for has two offices on the West coast & I periodically need to fly down for the day to the CA office from WA.

The first time I did it I made my own travel arrangements & chose Southwest & everything went...

Pros: Short layovers, few stops
Cons: Ontime performance

Alaska Airlines is simply the best airline that provides service to the west coast. As a commercial pilot and college student, I travel a fair amount and want to get where I am going in the least amount of time with a minimum number of stops. Alaska...

Pros: Everything. Love these folks
Cons: recent problems

Lately Alaska has had to take their lumps. I won't say they aren't deserved cause if they did half of what they are accused of than "shame on them". I've flown many many airlines and worked for one (United) The only one I keep going back to and...

Pros: Everything
Cons: None

This is easily one of the best airlines I've ever flown. The service is fantastic. The flight attendants are very very nice and are obviously professionals. Your flight almost always leaves on time and arrives either on time or earlier. The food on...

Pros: Hard to Find Any These Days
Cons: Late, Later, Latest...Powerless Gate Agents

What happened to the airline I loved? I commuted from Seattle to San Jose on Alaska every single week for a year. I achieved the coveted MVP status and upgrades galore. How could life be better? Then, I stopped commuting and took a whole 8 months off...

Pros: Quick check in, flight time doesn't usually change, easy to use website.
Cons: Mechanics have their heads up their butt.

My parents and most of my family including aunts and uncles, grandparents, etc. fly Alaska Airlines, and my immediate family has flown Alaska always except when we left to Florida, which Alaska doesn't serve. Alaska has always offered rates just as low...