America West

Pros: East to interline your luggage
Cons: Doubt you'll see it on time

Hi All....

Well we just returned from a wonderful trip in Maui only to find that
two of the three bags we had checked are missing in action AGAIN !!!

It all started on line in Maui when we were checking in....one hour
...

Pros: Cheaper than some other flights.
Cons: Poor service, late flights, cranky employees.

I'm still recovering from my Thanksgiving holiday. That's why it's taken me a while to write this epinion. After all, we were going to see my in-laws (enough said) AND we were misguided enough to fly America West airlines for a long flight WITH our 5...

Pros: Low Prices & Good Frequent Flyer Program
Cons: Chronic Delays & Cancelled Fights

Nearly everything you read here about America West is true. I am a frequent flyer, and have found that by making minor adjustments to my travel schedule, I can avoid many travel issues that have plagued America West over the years. Unfortunately, our...

Pros: cheap
Cons: slow, unreliable

Unless you really don't want to get where you're going in any sort of timely manner, I would avoid American West Airlines. Sure, the email deals they send out are very tempting, but over and over they have proven to me (and friends and family) that they...

Pros: Nice color scheme
Cons: Can't handle busy times, schedules flights too close together

If you fly into Las Vegas regularly, you better be in a gambling mood. Not just because of the illicit lure of the casinos, but also unholy crapshoot that is America West Airlines.

To be fair, I fly Northwest Airlines the most, and so, only...

Pros: Cheap Cheap Cheap
Cons: You get what you pay for

I have had two personal experiences with America West Airlines. Both times the flight was delayed for over three hours. My husband had the misfortune of flying America West for a seminar, (the airline was chosen by his employer,) his flight was EIGHT...

Pros: not many
Cons: see my list below!

I fly a lot. And I cant STAND this airline. While there isn't really a great choice of airlines today, this one has got to be the worst. I have flown them three or four different times this year alone, and each experience has left a bad taste...

Pros: Cheap
Cons: DAYS late for no reason, ridiculous exchange/refund policy

America West taught me the hard way that saving $20 on a flight is NOT WORTH IT. I have flown America West three times. During this time period (before I swore off America West come Hell or high water), I also booked my best friend on a flight in ...

Pros: Food!
Cons: understaffed cabins, older plane

My experience with America West deals with cross country flights -- Newark, NJ to Los Angeles, CA.

In terms of what, in my mind, truly matters when flying with a carrier, America West ranks fair to good, in my book. In this category, I...

Pros: Inexpensive
Cons: Very poor customer care

AW tends to overbook their seats from Las Vegas pretty dramatically. There is always a very long line (2+ hours) to check in with your luggage. DO NOT believe the employees who move up and down the line reassuring you that you can not miss your flight....

Pros: lots of available flights
Cons: never get off the ground on time, if ever

Now I've flown on most of the major airlines, and I've actually had airlines cancel flights on me before, but never in the 30 years I've been flying has an airline told me they were canceling a flight because one of the stewardesses became ill! Yes,...

Pros: pleasant ticketing agents, compensation for delays
Cons: delays, delays, delays!

I was ecstatic when I found round trip from San Jose to Baltimore on America West for $220 to go and visit one of my college friends. It was a great deal and boyfriend and I immediately booked it. Upon arrival at the airport for our red-eye, we found we...

Pros: Cheap airfare
Cons: Many delays, inefficient and insufficient staff

Our trip was planned several months in advance so it wasn't as if my husband and I were flying standby to Hartford, CT from Los Angeles one week before the Labor Day Weekend. We wanted to avoid the major airline traffic and overbookings that occur over...

Pros: plans are painted nice
Cons: poor customer service

i feel this airline has very poor customer service.i called to purchase a ticket i gave 4weeks advance notice,i purchased a ticket over the phone with a credit card.the operator explained i had what is called a ticketless passport and that i should just...

Pros: Cheaper prices.
Cons: Overbooking, long lines, and late flights.

I've probably flown on America West about 10-15 times over the last several years, and those flights were from Las Vegas to Seattle, Phoenix, and Chicago. Now, the primary reason why I flew with America West was because of their low prices. However,...