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by KBDUKE , Jun 23 '01
Pros: I didn't crash!
Cons: You name it! The worst airline I have EVER had the misfortune to fly on!
I hate to speak poorly about an entire airline but this one takes the cake. My whole team went on business trip's to different parts of the country. My assistant went ahead of me to Arizona to set up everything and was due back two days before I was to...
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by SmrfChic , Jan 21 '00
Pros: None.
Cons: Everything.
Imagine going on a business trip... and the wait to get home to your wife and children...
Imagine arriving at the airport, with the return portion of your roundtrip ticket in your hand...
And imagine being turned away at the gate FORTY...
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by bvneese , Oct 22 '00
Pros: price
Cons: limited locations, service, cancellations, mechanical problems
America West Airlines has a lot to be desired. I have had the misfortune to be forced to fly America West on three different occasions, well at least had a seat on three of their flights. Two of their flights ended up being cancelled and the other...
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by richardsonprep , Aug 26 '01
Pros: Flights from Ontario to Phoenix run regularly
Cons: Everything else
I flew America West from Ontario to Mexico City via Phoenix. We checked in a bit late and lost our flight. Then they put us on a flight that she said left in "5 minutes." So basically she made us run.While I was running I was thinking if we miss our...
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by j_bryant , Dec 01 '00
Pros: I lived through the experience, cheapest airfare (I don't wonder why anymore)
Cons: uncomfortable, long delays, customer service
I have flown America West a total of two times, and neither time enjoyable. As a matter of fact the only way it could have gotten worse is if it had crashed.
I was scheduled to fly from Chicago to Seattle, round trip, with a stopover in Las Vegas...
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by banker74 , Jul 31 '00
Pros: Relatively Cheap
Cons: Canceled Flights, Lost baggage, Late
The purpose of the trip I took with America West was to attend my friends wedding in Sacramento on Saturday. I was flying out of Orange County Friday at 6:10 (supposedly) in order to spend the night out with the groom and friends his LAST night as a...
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by GOkinaka  - Top 1000, Nov 23 '99
Pros: Cheaper prices.
Cons: Overbooking, long lines, and late flights.
I've probably flown on America West about 10-15 times over the last several years, and those flights were from Las Vegas to Seattle, Phoenix, and Chicago. Now, the primary reason why I flew with America West was because of their low prices. However,...
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by Cyannabrat , Dec 20 '00
Pros: great rates
Cons: sardine seats
My friends call this airline America's Worst. Still, it was the cheapest way to fly from Austin to Phoenix. So, I packed my bags and braced for the worst. Surprisingly enough, it was not too bad.
The flight to Phoenix left on time, and...
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by georgeegirl , Oct 26 '00
Pros: 20% on time is a Pro?
Cons: Completely unprofessional
When I lived in Phoenix 5 years ago, I had no problems with travel on America West. Boy, have times changed! I guess my first clue should have been my printed itinerary which said "20% on time". I thought it was a joke, but I would soon...
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by protonsmom , Aug 15 '01
Pros: cheap and better than some cheap airlines
Cons: their customer service
Well we have all heard on the news in the last few weeks how America West has lost some kids on flights and not told their parents etc where they shipped them off to. Well those turned out ok, the kids finally got to their destinations as did I but it...
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by lwg76 , May 03 '00
Pros: only that I eventually reached my destination safely
Cons: DELAYS, DELAYS, DELAYS! And staff that ran away and hid from us.
If anybody is flying and has a choice between America West and other airlines, take the other airlines! I flew America West out to Vegas two years ago to meet my friends for a post-college graduation trip. My flight was delayed 12 hours! The fare was...
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by cynthia124 , Jun 04 '00
Pros: Prompt and friendly service.
Cons: Bad food, uncomfortable seats.
My second flight in all my life was on America West. I had previously flown on the now defunct Kiwi Airlines and I figured anything had to be better than that. Altogether it was.
Every one of the employees of America West that I came into...
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by starling72 , Apr 13 '00
Pros: Friendly crew members
Cons: VERY unorganized in Phoenix
The staff members are friendly, check-in is quick and easy, and the ticket prices are very reasonable. BUT...I've never flown an airline that is sooo unorganized at their hub. In this case, that's Phoenix.
A story (if I may): We recently...
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by WriteHeart , Dec 16 '00
Pros: Customer Service, Employee Pride
Cons: Customers who won't give AWA a chance.
I am unable to believe that we are all flying on the same airlines. I have been flying with America West Airlines for 13 years now and have not encountered the problems which other reviewers have declared.
Although I have had some minor...
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by informer , Jun 10 '01
Pros: Efficient service & helpful, professional, and courteous employees
Cons: Cramped planes
I recently flew America West to Las Vegas and had a pleasant flying experience. My flights were all on time with the exception of one leg due to unruly passengers who would not sit down.
I found the service and professionalism of America West's...
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