America West

Pros: Frequent Flyer Program.
Cons: Occasionally Horrific Service.

I've had mixed experiences with AWA. About 75% of the time, I arrive at my destination with minimal delays and decent service - not world class service but decent. However, when things go bad with this airline, they go very, very bad.

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Pros: Cheap Flying Cost
Cons: A lot of delays and cancellations they seem like they dont have their act together

From my personal experience I have seen that the claim to be "America West" is clearly mistaken and should be called AMERICA'S WORST!!! I encountered a problem with this airline about 2 months ago, my family and I were heading to see relatives...

Pros: Nice staff, not much else.
Cons: Small Planes, DELAYS, DELAYS, DELAYS

Ok, before we begin, on my last trip to Arizona..this airline charged me $50.00 for going 5 pounds over the pound limit AND UNLIKE other airlines, did not offer me the chance to stuff my things in another bag (coincidentally i did have a duffel bag in my ...

Pros: luggage got to destination without a problem
Cons: horrible flight attendants, bad attitude

I just flew America West airlines from my home state of Michigan to Arizona this past week. Talk about horror stories...this one took the cake.

My ordeal began when my 2 sons (age 3 and 5 1/2) and I arrived at the gate in Michigan...I...

Pros: None
Cons: TOO MANY TO LIST

America West
* STAR
I would have to agree with the majority on this one.
I flew to Seattle last summer.
One of the worst flights of my life.
I fly frequently, use Continental exclusively.
My flight was non-stop TO Seattle,...

Pros: Nothing that I can think off except for a $10 dinner voucher!
Cons: Everything I have mentioned above...

My Girlfriend just had the worst travel experience on a New Year day. I am not sure if this is a rare occurrence or not but I definitely think America West need to be penalized for such a BAD service. She boarded the flight in Baltimore, Maryland. ...

Pros: We didn't crash!
Cons: We didn't fly well either!

I flew round trip from Burbank airport in Los Angeles to Fort Lauderdale for a family situation. The flight leaving Burbank was cancelled and everything was helter-skelter. Instead of leaving at 8:30pm I was put on a shuttle bus that flew down the ...

Pros: Cheap flight, half-decent customer service.
Cons: Scary airplane handling, half-decent customer service.

I booked a flight from Ft. Lauderdale, Florida to Los Angeles, California on America West. Basically because it was the cheapest flight I could find, and I didn't want to spend a lot of money.

The flight itself left on time, for some reason...

Pros: inexpensive airfare
Cons: absolutely horrible service

I live in Reno and do a lot of business travel. Of the last six flights I have taken on America West, 5 were delayed or worse yet cancelled.
I will not fly them again unless no other airline can get me where I'm going. The very worst experience...

Pros: Friendly staff
Cons: Complete lack of organization

I really wish I had checked out America West on Epinions before booking through them. Trying to save money cost me 24 hours of my life that could have been much happier spent with friends and family.
My flight from Seattle to Phoenix was delayed...

Pros: Good fares good seat assignments
Cons: Unsympathetic agents

So today I was speaking to a couple of agents about them serving peanuts and I thought it would be better for them to serve pretzles so I gave them my opinion. Now they want me to provide a letter signed by my doctor or they will deny me boarding . My...

Pros: None
Cons: Lousy service, greedy policies

I purchased a ticket for $400 on America West from Phoenix to Columbus in Nov. 2000, but then had to cancel. They said "non-refundable, with a $70 service charge to reschedule." OK, I can live with that. Now I want to book travel for me and my wife and...

Pros: Cheap tickets. Flight attendants seem nice.
Cons: Mechanical Problems. Delays in general. Bounced around from gate to gate.

I'm not a frequent flyer, but I get around. I've flown America West 5 times within the last 3 years. This is my history with American West as far as I can recall. Trip #1 w/ AWA: San Fran/Las Vegas. Flight delayed from Las Vegas back to San ...

Pros: um...
Cons: late take-offs, cancellations with very little notice

I know, I was asking for trouble. If you read my other epinion on America West, you'll know I've had nothing but problems with this airline. But they're the only ones that have options of travel times when flying out of Phoenix. I even could get a...

Pros: First class upgrades. Great service at BWI airport.
Cons: The pilots are babies and grumpy attendants in columbus OH

We have a history with this airline because they keep messing up. Our first experience in Dec. 1999 was when our flight was overbooked and we offered to be bumped. (first mistake). They put us on the next flight an hour later. Gave us first class seats...