America West

Pros: occasional good fares
Cons: punctuality, flights often cancelled, airbus

America West has been plagued with problems over the last few years, but one thing remains constant: chances are slim to none that a given flight will arrive on time. Unfortunately, arriving late is almost a best case scenario with America West; on...

Pros: Understanding flight attendants
Cons: Cramped planes, older fleet, small bland 'snack', not much entertainment, delays

I fly on America West quite a bit (AT LEAST 2 flights a year, I do NOT have a choice of airlines) and I have to say that I really dislike flying with them. Every flight I take is connected through Phoenix, Arizona- their hub, which really isn't in the...

Pros: Low fares, especially to Las Vegas
Cons: Unprofessional, inconsiderate, downright rude staff; poor baggage handling

I was stranded in Las Vegas airport when a flight to Houston via Phoenix was cancelled - the staff routed me in a highly inconsiderate manner, despite a Continental direct flight being available (of course when I first asked about non-stops, they told me...

Pros: Price, Price, Price
Cons: Service, Reliability, Delays, Fog,

Here's the bottom line! Only fly America West if you are on a super tight budget and your travel times are super flexible. America West is the most unreliable airline I have ever flown. They are almost always on a delay, horrible customer service, and I...

Pros: It Was The Least Expensive Flight, Non-Stop
Cons: Poor Customer Service, Late, Dirty, Rude In-Flight Service, 1 Operable Lavatory

OK

It was so bad I don't even want to write about it in detail.

1. I expect to be boarded when the plan is ready to leave, call me crazy. What I don't expect is to be seated, then fried on a Phoenix runway while big, hairy, sweaty...

Pros: If you want to pay 80 bucks to get psychologically abused, sure..
Cons: delays, attitude problems, a can of soft drink slammed on my table..and many more!

When I used to go to school in Tucson AZ, I would go on trips during spring/ summer recess. Since I was a student and money was tight, what I'd do was to call up a bunch of agencies and try to get the cheapest tickets possible. I'd use Reno Air,...

Pros: Cheap price.
Cons: You get what you pay for.

I had the unpleasant experience of flying with America West for a last minute business trip. Because my company is small, we frequently shop for the best deals on airline travel. We need to go to Las Vegas from Washington, DC for a trade show that we...

Pros: Cheap flights.
Cons: Cheap service. Cheap food. Cheap booking policies. Cheap employees.

America West is a fairly inexpensive flight option between BWI and most cities out west, and there's a good reason for that. Booking a flight on America West is a gamble on a good day, and an outright travel disaster on a bad day.

Of the 6-10...

Pros: expanded service area
Cons: questionable reliability

I have taken America West Airlines for business travel on several occasions and a majority of the flight have had problems, especially with delays (which were avoidable if planned properly). An example is when I had a connection from San Diego to...

Pros: None
Cons: No customer service

I think this must be the worst airline ever. In September 2005 I wanted to book a vacations package with America west vacations to Aspen, Colorado. However, America west vacations do not offer a package deal to aspen Colorado so I only booked my flight ...

Pros: Allow small pets
Cons: Delays, mis-information and attitude from 'customer service'

After graduating college and changing coasts, I thought it would be a good idea for the family to stay put until I could 'check out the area' for schools, etc.

Today was the day for my wife to make the trip out to see for herself and look for...

Pros: Low price, clean planes
Cons: Disorganized, constant delays, incompetent/unhelpful customer service, frequent gate changes

I rarely review products that have been reviewed a lot already, and I certainly have never reviewed a product that has 217 reviews to its credit. However, I will review America West for no other reason than that I feel like unloading what was ...

Pros: Cheap price
Cons: Everything related to timeliness, customer service

I flew on America West in the summer of 1998. My flight was from San Francisco to Boston with a layover in Phoenix for about an hour and a half. I bought my ticket for the roundtrip flight for $330 on priceline.com. What a disaster!

The...

Pros: What pros?
Cons: Service, delays, on-time statistics, the fact that they're not American Airlines

Now, I've always heard that you get what you pay for - and if you're like me and you took a ride on America West, you paid for one cancellation, two delays, and one missing plane.
I recently flew round trip from Denver to San Diego on AW. Going to...

Pros: none
Cons: poor service, awful flying times

I will never (if I can help it) fly this airline again. DO NOT BE FOOLED BY THE LOW FARES! America West is the only airline I know of that has a scheduled arrival time fo 4 a.m. (!!), and then, with delays, has the audacity to arrive at 7 a.m., after...