America West

Pros: Cheap, free liquor guaranteed because flight WILL be late and CRAPPY!!
Cons: Delayed, no room, ineffective, unreliable, rude staff, fill passengers heads with BS!!

Congrats US AIR for merging with the worst airlines in the world. I bought round trip America West tickets to Vegas for New Years and it was the worst experience of my life. My first plane was delayed over an hour because they made 22 people get off ...

Pros: cheap
Cons: deceptive

You know, it had to be too good to be true....

It's an old story, really. Girl misses family, girl decides to fly home to see family, girl searches internet for cheap tickets......girl gets screwed!

Ok, so I put it a little...

Pros: NONE
Cons: Delays, lost luggage, poor customer service

Recently I had to fly round trip from Phoenix to Los Angeles. I have flown America West before and have had a few delays before but nothing like what I just experienced. No one should ever fly this airline again until they get their act together.
...

Pros: 20% on time is a Pro?
Cons: Completely unprofessional

When I lived in Phoenix 5 years ago, I had no problems with travel on America West. Boy, have times changed! I guess my first clue should have been my printed itinerary which said "20% on time". I thought it was a joke, but I would soon...

Pros: NONE
Cons: Horrible service

I made the mistake of flying with America West for a trip out west to Oregon. I bought their tickets because America West was considerably less than Delta tickets to Oregon. Boy, did I make the worst mistake ever! My husband and I were stranded in the...

Pros: Price
Cons: Delays, cancellations & late flights

I've been on America West twice in the last 18 months, both times were bad experiences. The last flight I took with AW, I was supposed to arrive at my destination by 11:15 p.m., didn't get there until 3:00p.m. the next day. Flights were canceled,...

Pros: ?
Cons: indifferent service, 'in your face' customer service...

Flew from San Francisco through to Las Vegas and on to Columbus Ohio... The plane leaked fuel in San Francisco and after a 2 hour wait we were put on another plane. No meal service we were told on a 3.5 hour flight, but we were offered a 0.5 ounce bag of...

Pros: Not afraid of death, it can't be worse!
Cons: Everything

Do you ever have one of those days? America West has 365 of them a year (366 on leap years). I was travelling for business, from Burbank, California, to Dallas, Texas. The flight to Dallas was torturous. I've never been in a window seat, that didn't have...

Pros: Occasional nice employees
Cons: Shoddy customer service, especially towards disabled.

I have had the unfortunate experience of flying America West Airlines frequently (I would estimate 12 times in the past 5 years). First, you should know that I am Deaf, so some of my experiences were definitely affected by this. However, I have never...

Pros: They didn't bludgeon us with any blunt objects.
Cons: Oh, where do I start?

In 2006, the redhead and I were passengers on AmericaWest Flight 163, from San Jose, CA, to Las Vegas, NV. About fifteen minutes before we were supposed to land, the redhead got up from her seat to use the lavatory. She went to the facilities at the ...

Pros: good customer service
Cons: mechanical problems caused delays

My companion and I had a 5-hour flight to the southwest U.S. with a connection. The weather was decent--few clouds, minor winds and sunshine. We checked in smoothly and went to the gate at the assigned time. We boarded the plane, but they kept us...

Pros: cheap
Cons: rude people, late, crowded

We flew America West to Las Vegas in late November, for a convention. We flew because that's who my travel agency booked us on, because my company insists on the lowest fare. So, we flew from Baltimore direct to Las Vegas, on America West, two days after...

Pros: America West doesn't really have any.
Cons: Late flights, rude service, snippy employees.

I was flying to Ft Lauderdale on the 4 PM flight to arrive at 10 PM.
I boarded the plane at 3:30 and we sat there and drove around for an hour. Eventually they admitted there was a problem with the airplane and let us go. 90 minutes later they...

Pros: um, you will eventually get to where you want to go?
Cons: LATE, cancelations, rude customer service!

Here's a happy little story (read sarcasm) of one girl trying to travel by air.

Living in Phoenix, the most flights are available on Southwest or America West. I like Southwest but sometimes having 3-4 stops going from Phoenix to the east...

Pros: Low fares
Cons: Everything else

I have flown American West several times, and not always by choice. A couple of times I was booked on to them through my employer and a couple of times I thought I was buying a ticket through another airline at a great price, only to discover it was a ...